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He'An Homestay

3.0 star property
B&B with outdoor pool, near Neiwan Old Street

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for He'An Homestay

Outdoor pool
Outdoor pool
Exterior
Hot springs
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Onsen
  • Pool
  • Free breakfast
  • Air conditioning
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Sauna
  • Steam room
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Shower, free toiletries, hair dryer, slippers

Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Soundproofing, rollaway beds, free WiFi, bed sheets

Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Interior

Hsinchu Bali Forest Hot Spring Resort

Free parking
Internet access
Free WiFi
Restaurant
8.0 out of 10, Very good, (84)
Hsinchu Bali Forest Hot Spring Resort
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About the area

Map
No. 2, Sec. 2, Zhongshan Street, Hengshan, Hsinchu County, 312

What's nearby

  • Neiwan Old Street - 8 min walk
  • Lavender Forest - 12 min drive
  • Windows on China Theme Park - 22 min drive
  • Leo Foo Village Theme Park - 24 min drive
  • Shihmen Dam - 28 min drive

Getting around

  • Taoyuan International Airport (TPE) - 62 min drive
  • Hsinchu Xinhuang Station - 33 min drive
  • Hsinchu Shibo Station - 34 min drive
  • Hsinchu High Speed Rail Station - 34 min drive

Restaurants

  • ‪葉媽媽客家湯圓 - ‬10 min walk
  • ‪阿珠擂茶 - ‬10 min walk
  • ‪橫山青夏 - ‬7 min walk
  • ‪內灣老街粉圓豆花 - ‬9 min walk
  • ‪內灣茶堂 - ‬11 min walk

About this property

He'An Homestay

He'An Homestay offers a great location, putting you within just a 10-minute walk of Neiwan Old Street. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Other highlights include an outdoor pool, a steam room, and a terrace.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 8:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
    • This property requires appropriate swimwear to be worn in the swimming pool. Clothing of any type is not allowed.
    • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Sauna
  • Steam room
  • Outdoor furniture

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). This service features shared men and women areas.

Fees & policies

Children & extra beds

  • Rollaway beds are available for TWD 500.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

He'An Homestay Hengshan
He'An Homestay Bed & breakfast
He'An Homestay Bed & breakfast Hengshan

Frequently asked questions

Does He'An Homestay offer free cancellation for a full refund?

Yes, He'An Homestay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at He'An Homestay?

Yes, there's an outdoor pool.

Are pets allowed at He'An Homestay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at He'An Homestay?

Yes, there's free self parking.

What are the check-in and check-out times at He'An Homestay?

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. Check-out time is 11:00 AM.

What is there to do at He'An Homestay and nearby?

He'An Homestay has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near He'An Homestay?

Yes, there's an onsite restaurant.

What's the area around He'An Homestay like?

He'An Homestay is located a short 8-minute walk from Neiwan Old Street.

He'An Homestay Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Beautiful and relaxing guesthouse, hot springs
One of our favorite 2 night vacations in Taiwan. Beautiful setting in the mountains, 6 hot spring pools (hot, warm, cold, jets, etc) that were really nice and relaxing, very clean and comfortable rooms, easy walk to old town, really friendly and helpful owners. Cannot wait to go back.
Anthony, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The bed Very comfortable .Just that a bit far from the shop
1-night romance trip
Verified Expedia guest review

6/10 Good

Yao Jung, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

環境乾淨度待加強
泡溫泉還可以，住宿不推，房間極小應是個人風呂房，給一次性毛巾和清潔用品。房間內部很乾淨是唯一可取的，但房間以外的環境以這房價來說就令人卻步。老闆和員工態度很好。
HUIJU, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Chi-Cheng, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Find et andet hotel
Find et andet hotel. Der lugter af fugt og flere af værelserne har ikke vindue
Henrik Mørup, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

戶外設施很棒
YA FEN, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

房間太小了，一家四口真的很擠
1-night family trip
Verified Hotels.com guest review

6/10 Good

房間內乾淨，但早餐地點不乾淨，溫泉等設施老舊
這次定的是3500的四人房，是沒有窗戶的，在入住之前飯店也有打電話確認房間很小，但是泡湯的地方很大。但是飯店房間內是沒有室內窗的，房間內算乾淨，但是廁所踏墊像是家裡在用的踏墊，不是像一班飯店一次換洗那種，但還算整潔乾淨。泡湯的地方的設施已經很老舊，都有需要再整理的地方。早餐用餐的地方，桌子跟杯子筷子沒擦洗乾淨....廚房內部客人也都看的到有點髒亂....我個人覺得選擇少什麼的沒關西，但至少要乾淨，杯子我真的是挑了幾個，都覺得很明顯沒洗乾淨的，不是很舒服。 但老闆是非常盡力給人很親切的感覺，感覺得出來她很努力。
Piya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ILING, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

方便
地點很方便，離內灣老街很近，旅館內可以泡大眾湯很棒
Chiung-Hsuan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

隔音不太好
除了隔音差了點，其他都還不錯，接待人員很親切。
1-night family trip
Verified Hotels.com guest review

8/10 Very good

環境乾淨整潔 冷氣太冷無法調整溫度 早餐簡單 選擇不多
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

距離內灣老街走一下就到了(對面賽車場繞過去) 超級方便ㄉ~ 接待的姐姐們也人很好，忘記戴泳帽他還建議我跟他們買浴帽（１０塊）就好，不要買泳帽哈哈哈 泡湯為戶外大眾池，左常溫，中冷泉，右熱泉，清潔度很讚！蒸汽室運作正常，但烤箱好像沒開啟？ 不過到晚上１０點就慢慢放水，有點可惜～ 雖然內灣老街也是６～７點就慢慢收掉了～
Zhao-ting, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

SHENG-CHUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

會考慮再來住
尖石橫山區價格偏高，以這樣價錢有泡湯（退宿也可以泡）、早餐，cp值算高了。 蠻喜歡住宿整體，尤其是看電視區，雖然整體狹小樓中樓格局比較奇怪就是了XD房後
Yu-Han, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

YI HUI, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfy stay with outside hotspring pool
good working attitude with hospitality If hot spring pool can be accessed around 7am. Much better. 10am is too late for checking out.
NGAI FU, 1-night trip
Verified Hotels.com guest review

4/10 Fair

櫃檯人員破壞了出遊的興致
一開始辦入住手續就被櫃檯人員破壞了一整個出遊的心情，你們沒有刷卡說一下就好了，那副嘴臉好像我付不出現金一樣，再來我跟他反應我在網路上訂房時明明就註明2大1小，網路上明明也註明有3人份的早餐，為什麼只給我2張早餐卷？她居然回我說那不關她的事，備品只給兩份我並不在意，因為我出門都會自己準備盥洗用具，但連泡湯跟早餐都硬要跟我加收錢，今天不是花不起這個錢，只是那種態度讓人很不爽，我帶著老婆小孩大老遠從屏東到新竹來受你的氣，欠妳的嗎？另外一個戴眼鏡的小姐跟隔天早上的男生態度就很好，不過也沒差了，以後不會再來這裡了。
YU HSIANG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

房間乾淨，床超好躺
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CP值高
Celina, 1-night family trip
Verified Hotels.com guest review