Best Western Hartford Hotel & Suites

2.5 star property
City-center hotel in Hartford

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hartford Hotel & Suites

Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Lobby fireplace

For families (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is CA $145
CA $167 total
includes taxes & fees
Dec 29 - Dec 30

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About the area

Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Connecticut Convention Center - 3 min drive
  • Hartford Hospital - 4 min drive
  • Trinity College - 4 min drive
  • Bushnell Center for the Performing Arts - 4 min drive
  • XL Center - 5 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 19 min drive
  • Oxford, CT (OXC-Waterbury - Oxford) - 47 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 50 min drive
  • Hartford Union Station - 9 min drive
  • Windsor Station - 13 min drive
  • Windsor Locks Station - 15 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Franklin Giant Grinders Pizza - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites puts you just a 5-minute drive from XL Center. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 129 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Pool gate

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (920 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Is there a pool at Best Western Hartford Hotel & Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Best Western Hartford Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Hartford Hotel & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Hartford Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Hartford Hotel & Suites and nearby?
Best Western Hartford Hotel & Suites has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.
Does Best Western Hartford Hotel & Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Hartford Hotel & Suites like?
Best Western Hartford Hotel & Suites puts you in South Meadows, in the heart of Hartford. Popular attractions include XL Center, which is 5 minutes away by car.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

jean, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tamara, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Sonia Evid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Veronica, 1-night trip
Verified Hotels.com guest review

6/10 Good

daisy x, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Geraldine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Geraldine, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Decent but jenky
The hotel is decent but the elevator was out of order so you had to lug your luggage up stairs and landscapers were blowing leaves and mowing at 8:30 am on a Saturday. Maybe do it on a weekday when people have to get up.
Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

6/10 Good

The beds and shower were just perfect. The location isnt great, we didnt expect it to be in poor area. The smelling of pot was strong and it was everywhere in the hallway. 2nd night, the hallway and our room had sewer smell. It was awful! We were disappointed the pool was closed for the season then we found out the hot tub was broken.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night business trip
Verified Hotels.com guest review

6/10 Good

F e fir a stop over
Just a stop over for me & a friend. Rooms are dated but it was cheap & clean. Shower was good & bed was very comfortable. Didn't have breakfast as we left at 5.30am.
richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

KIMBERLY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 4-night trip
Verified Hotels.com guest review

6/10 Good

Better luck next time
Missing shampoo. Bed was uncomfortable. You could hear the neighbors alarm and voices. Toilet seat would not close. Noisy heater unit.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was great!!!
Lorraine, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dated. Not clean . Shabby.
Sharon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felix, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Krystal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrianne, 2-night trip
Verified Hotels.com guest review