Mercure Nice Centre Notre Dame, Nice

Nice hotel Central located in Nice, all kind of shops in a walking distance

Why 4 star? You don’t live up to it! Reception staff can’t be bothered! You ask for bottle opener, they ask you to go to skybar to get it yourself! You ask for tea cup instead of using provided papercups, they bring more papercups! You ask for shower gel when it’s not refilled, they still tell you to use the one in bath! The hotel staff rather idle then help you when you needed help! Housekeeping at this hotel is not good! My bedsheets were only changed after 3days! And when the staff decides to change it, they reverse both the quilt and pillow cover! They were all inside out & they dnt care! they could see right after inserting the cases?? This is a terrible Housekeeping ! The table in our room was dirty and was left as it is! Overall it was such a let down having to pay for a 4 star to get such shit attitude and service! frustrating! I have never stayed in a hotel, I have to go to fetch the item myself! Why do I stay in a hotel? I might as well go stay At a motel or air b & b! Please do not stay here! horrible staff! NO SERVICE!

Nice hotel ! Great location, good service, good deal. Not to happy with breakfast. Not many choices, but the coffees was very good . I do recommend this hotel.Definitely I’m coming back next year !

Overall stay was good. The only issue was that the check in was delayed we were offered free complimentary drinks in the sky bar lounge in the hotel which was good. Enjoyed the swimming pool and jacuzzi and the beautiful views from the top of the hotel. The only thing I would say that needs to improve is the bathroom. We had a separate toilet which was really small and a separate shower room, it would be more convenient for them to be together. The location is great right in the centre and everything is in walking distance.

Lovely hotel with a good location, sky lounge bar and swimming pool amazing. The bar staff couldn’t do enough, my only criticism would be the reception staff in particular one female who don’t smile or welcome you, can’t understand why they’re in the job.

The hotel was very comfortable and convenient

Good

Stayed for 4 nights and for 200 Euro per night I expect a lot better. The initial welcome was less than friendly and within a few minutes of getting in to our room the trim fell off the wardrobe base. Furnishings look a little dated and paint was peeling off the bathroom door. There was a slight whiff of bad drains in our room and we were also situated next to a noisy lift shaft which was extremely annoying. On returning to our room one evening I found a few ants crawling across the top of the bedside table - this was on the second floor! The hotel is in 2 sections, to use the pool, skybar etc, we had to go down to the ground floor, cross reception and up to the 7th floor in another lift. We didn't have breakfast at the hotel as it's ridiculously expensive and by going to the cafe in the nearby shopping mall, 2 of us ate for less than the price of 1 in the hotel. At checkout we weren't even asked if we enjoyed our stay and I couldn't help overhearing 2 English speaking women complaining that some items had gone missing from their room - security isn't great here either. The hotel enjoys a good location being just off the main shopping avenue and a 10 minute walk from the train station. We were walked to all the main tourist attractions but some may find this a bit of stretch when going to the southern end of town - there is a tram stop nearby though. If we ever visit Nice again, we will most likely be looking for something different.

Very good value for the area. We had a junior suite with a terrace. The room was spacious with large bathroom. I would recommend this, being able to sit out on the terrace was a real plus. The roof top pool was also very good. Maybe just short of a proper 4 star but the size of the room, pool, location and service made up for that.

The hotel is great - pool is lovely and all amenities are clean and easy to access. The room was big and very clean - beds a little hard for me but for others I’m sure would be fine. Location wise it is right on the main shopping road of Nice but at the top so it’s quiet. Short walk to the train station, supermarket, restaurants etc. About 20mins walk to the beach - not too bad but in the the heat of the day with a rubber ring it feels like twice that! Tram stop is close to the hotel and at €1.50 for a single trip it’s good value. The old town of Nice is two stops on the tram or a nice evening stroll. We would stay at the hotel again - it has everything you need yet is peaceful. Staff were friendly at the bar, not so much on the front desk but maybe we caught them on an off day!