JW Marriott San Francisco Union Square, San Francisco
Luxury hotel with restaurant, near SHN Curran Theatre
- Free WiFi in lobby
- All (54)
- Interior (17)
- Bar/Dining (3)
- Rooms (27)
- Exterior (5)
- Other (2)
Terrace/Patio
Club Room, 2 Queen Beds, Non Smoking - Guest Room View
Club Room, 2 Queen Beds, Non Smoking - Guest Room
Guest Room
Studio Suite, 1 King Bed, Non Smoking - Guest Room
Studio Suite, 1 King Bed, Non Smoking - Guest Room
Bathroom
Executive Room, 1 King Bed, Non Smoking - Bathroom
Exterior
Restaurant
Breakfast Area
Restaurant
Lobby
Lobby
Lobby
Lobby
Meeting Facility
Club Room, 2 Queen Beds, Non Smoking - Executive Lounge
Meeting Facility
Club Room, 2 Queen Beds, Non Smoking - City View
Room, 2 Queen Beds, City View - City View
Room, 1 King Bed, City View - City View
Property Amenity
Executive Room, 2 Queen Bed - Guest Room
Executive Room, 1 King Bed, Non Smoking - Guest Room
Guest Room
Guest Room
Studio Suite, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed - Bathroom
Executive Room, 2 Queen Bed - Bathroom
Ballroom
Meeting Facility
Meeting Facility
Executive Room, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Allergy Friendly - Guest Room
Studio Suite, 1 King Bed, Non Smoking - Guest Room
Club Room, 2 Queen Beds, Non Smoking - Guest Room
In-Room Amenity
Studio Suite, 1 King Bed, Non Smoking - Bathroom
Bathroom
Meeting Facility
Meeting Facility
Meeting Facility
Executive Room, 2 Queen Bed - Guest Room
Executive Room, 1 King Bed, Non Smoking - Guest Room
Club Room, 2 Queen Beds, Non Smoking - Guest Room
Guest Room
Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Executive Room, 2 Queen Bed - Guest Room
Meeting Facility
JW Marriott San Francisco Union Square, San Francisco
Terrace/Patio[1/54]
The setting inside was very nice. The elevator wasn’t slow. I feel there should’ve been a…
Its a nice hotel, a little dated and expensive being in downtown san fran, otherwise it…
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JW Marriott San Francisco Union Square, San Francisco
from $228 CAD- Room, 1 King Bed
- Room, 1 King Bed, City View
- Club Room, 1 King Bed, Non Smoking
- Studio Suite, 1 King Bed, Non Smoking
- Room, 2 Queen Beds
- Room, 2 Queen Beds, City View
- Club Room, 2 Queen Beds, Non Smoking
- Executive Room, 1 King Bed, Non Smoking
At a glance
Key facts
Hotel size
- This hotel has 344 rooms
- This hotel is arranged over 21 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Travelling with others
Children
- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
- Up to 25 lbs
Internet
- Free WiFi in public areas
- WiFi and wired Internet access in rooms*
Transportation
Parking
- Onsite valet parking (USD 66 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
Payment types at the property
Other information
- Smoke-free property
FAQs for JW Marriott San Francisco Union Square, San Francisco
Does JW Marriott San Francisco Union Square offer free cancellation for a full refund? Yes, JW Marriott San Francisco Union Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at JW Marriott San Francisco Union Square? This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners. Is parking offered on site at JW Marriott San Francisco Union Square? Yes. Valet parking costs USD 66 per night. Electric vehicle charging is available. Are pets allowed at JW Marriott San Francisco Union Square? Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. What are the check-in and check-out times at JW Marriott San Francisco Union Square? You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available. Are there restaurants at or near JW Marriott San Francisco Union Square? Yes, Level III Restaurant offers Californian cuisine. Nearby restaurants include Maru Sushi (3-min walk), Sanraku (3-min walk), and Le Colonial (3-min walk). Is there an onsite casino at JW Marriott San Francisco Union Square? No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
Recent reviews
Fabulous 8.6 From 318 reviews
Very Good
Decent room but no spa and location had many homeless.
ca4 night family trip
Exceptional
A gorgeous hotel with great staff. The junior suite was well-appointed with a great layout. Love the Illy coffee machine.
Lee, ca1 night trip with friends
Exceptional
Exceeded our expectations
Donald, us2 night trip
Exceptional
Great stay with family for a quick trip to San Francisco!
Michael, us3 night family trip
Poor
Horrible food . I even Got sick
Horrible food , room service . End up going to hospital for stomach pain . They promised they will get back to me . But they didn’t care . They got paid ahead . Why they would care .
Rabea, us1 night business trip
Very Good
Cleanliness was exceptional!! Overall stay excellent. Efforts for food were good with the virus problem an issue.
Michael, us1 night trip
Exceptional
Friendly staff, great location and clean room. Due to Covid no amenities available but room service if you want.
us4 night trip
Poor
Terrible
Our stay was unfortunately unpleasant and not what you would expect from a JW. We were given the wrong rooms. I had paid for an executive suite, and requested adjoining rooms. When I notified the staff that we were given the wrong rooms and were looking to nap after our long drive before dinner, it took 3 hours before I rooms where switched. I had to go to the front desk again to remind them and then it was switched. No apology, nothing offered at the time. I had to ask for some sort of compensation since now everyone had just been sitting and waiting and we would miss our reservations for dinner. We were offered a $40 food credit. Our rooms appeared to have not been cleaned or dusted. Our bathrooms were dirty. We were not given any blankets or sheets for our sofa bed. When I requested them, they were sent to our rooms, and the sheets had dried blood stains. Even our towels had stains on them, again not what you expect from a JW Marriott. When we ordered breakfast, everything was brought to us boxed up. We were not provided any plates or silverware. Our order was not correct and I had to call to request for it to be fixed. The 3 separate bills had facility charges in addition to service charges. Nonetheless, I would not stay at this hotel again, nor recommend it. Staying at a time during COVID, and the hotel barely occupied you would presume service would be better, however to our disappointment that was not the case.
Beenish A., us1 night family trip
Good
No sheets or blankets. No noise.
Our room had a bed and a pull out couch. We were provided with no sheets or blankets for the second bed. When we asked for a duvet they said they didn’t have any and brought us a large TOWEL as blanket. At the time of our stay the hotel was very empty due to COVID which was nice but all guests were booked in rooms next to one another. We couldn’t play music or even talk too loud because the walls were so thin and were told if we made noise we’d have to leave.... Most staff was kind and helpful but some service was lacking.
us1 night trip with friends
Exceptional
Property was conveniently located. The staff was great and was very helpful, especially the concierge.. He was amazing!
us1 night trip
