2/10 Poor
27 Jan 2025
I need a refund!
First the staff was amazing. The food delicious. The room was disgusting for what we paid per night. Cats everywhere and waking us up @3/4 in the morning fighting. Holes in wall and bedspread. Shower didn’t work well and water was COLD! The most horrible smell from the drains. It’s too bad I can’t share the video of my shower! I we think the photos speak for themselves There were also rips in our couch. I can’t believe Hotels.com is promoting this hotel and especially the price per night we paid. We have been to Mexico many times and this by far was the worst! La Paz is a nice town to visit. I tried to reach out to the establishment myself, with no response
Fred
Fred, 5-night family trip
Verified Hotels.com guest review