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Ports of Call Resort

Photo gallery for Ports of Call Resort

Outdoor pool, pool umbrellas, sun loungers
Beach nearby, white sand, free beach shuttle, sun loungers
Beach nearby, white sand, free beach shuttle, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Ports of Call Resort

Ports of Call Resort

3.0 star property
Family-friendly resort with 1 outdoor pools, connected to a shopping center, near Grace Bay Beach

8.2/10 Very good

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is CA $474
Price available on 04/09/2023
Map
Grace Bay Road, Providenciales

Guests rated this location 8.7/10 - Excellent

Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Separate sitting area

Room options

About this area

What's nearby

  • Providenciales Beaches - 1 min drive
  • Grace Bay Beach - 1 min drive
  • Turtle Cove - 8 min drive

Getting around

  • Providenciales Intl. Airport (PLS) - 16 min drive
  • Free beach shuttle

Restaurants

  • Danny Buoy's - 7 min walk
  • Coco Bistro - 8 min walk
  • Infiniti Bar @ Grace Bay Club - 10 min walk
  • Sharkie's Bar - Club Med - 20 min walk
  • Sharkie's Bar - 3 min drive
Map

About this property

Ports of Call Resort

At Ports of Call Resort, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Dining choices include 3 restaurants and the cocktail bar is a great place to grab a cold drink. Other highlights include a poolside bar, a fitness center, and a spa tub. Fellow travelers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Free beach shuttle
  • Yoga classes
  • Scooter/moped rentals
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Parasailing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Spa tub

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Skull Rock Mexican Cantin - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tribe - This delicatessen specializes in vegan cuisine and serves lunch only. Open daily.
Pool Side Bar - This cocktail bar is located by the pool. Happy hour is offered. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Call Resort
Ports Call Providenciales
Ports Call Resort
Ports Call Resort Providenciales
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Ports of Call Resort Resort
Ports Of Call Resort Turks And Caicos/Providenciales
Ports of Call Resort Providenciales
Ports of Call Resort Resort Providenciales

Frequently asked questions

Does Ports of Call Resort offer free cancellation for a full refund?
Yes, Ports of Call Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ports of Call Resort?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at Ports of Call Resort on 9 Apr 2023 start from CA $474, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ports of Call Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ports of Call Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ports of Call Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Ports of Call Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Ports of Call Resort?
You can check in from 3 PM - anytime. Check-out time is 11 AM.
Is there an onsite casino at Ports of Call Resort?
No, this resort doesn't have a casino, but Royal Flush Gaming Parlor (6-min drive) is nearby.
What is there to do at Ports of Call Resort and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Additional recreation onsite includes yoga. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Ports of Call Resort also has a fitness center and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Ports of Call Resort?
Yes, there are 3 onsite restaurants, featuring Mexican cuisine and poolside dining.
What's the area around Ports of Call Resort like?
Ports of Call Resort is a short 4-minute walk from Providenciales Beaches and 5 minutes' walk from Grace Bay Beach. Travelers give top marks for the resort's prime location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great spot in heart of grace bay
Great spot in the heart of grace bay. Mile walk to golf club and lots of other resorts. Would definitely go back! Loved the free drink when you arrive. Bar closes at 8 pm.?but lots of other areas to check out near by. If on a moderate budget, would stay here. Free breakfast was very good.
Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 7-night trip
Verified Hotels.com guest review

6/10 Good

Check in was horibble. Waited 1 hr to check in and we werent even doing an early check in. First front desk said tgey were cleaning the room, 15 mins i tried to check she couldnt contact the cleaning lady. They another 15 mins something was wrong with the room, then another 15 mins I kept checking in the front and still something wrong with the room. By this time they should have just given another room. Then the manager, said he doesnt want to give just any room, but after 1 hr of waiting, lots of travel I would take anything to accommodate us they just transfer us later. Front desk and manager did not even offer anything, an extra drink or atleast help with the bags for the inconvenience. I really wanted to like this place, it was close to everything but the pool was also dirty and cold. Breakfast was ok. But the staff was not friendly and did not care about the guests. They checking out, computer system was down. Just spend a little more else where. The manager himself said it is not a 5 star hotel but atleast have good staff to help the guests feel welcome. This place, aside from location is not worth booking.
Verified Expedia guest review

6/10 Good

My favorite staff member is Wesley, who drives the golf cart and mans the beach stand. Super nice! Shoutout to Joseph and Bernard as well! The front desk staff are also friendly and efficient and someone was available at all times. There is also a security guard present, however it should be noted that anyone not staying at this resort can come and go as they please. There is a free breakfast, which is nice, but there are not a ton of options. So you would need to keep that in mind if you have food allergies / restrictions. I’ve been to this resort twice and generally they have strawberry yogurt, waffles, bread, jams, peanut butter, pastries, cereal. Sometimes they have eggs, breakfast beans. The fruit goes fast so you need to get there early for fruit. And even though breakfast is until 10am, they really start cleanup around 930. There is also a mini fridge where they keep any leftover yogurt, juices, milk that is accessible at all times. Hot water and teas are available all the time as well. No dairy-free milk. There are areas to separate trash and recycling, but they are not labeled. So you have to look into the bins to figure out which is which. As mentioned above, Wesley is on golf cart duty and will drive to/from the resort/beach. It’s a two minute drive. Very convenient. The property is in good condition. The rooms are excellent. There is a very small gym. I’ve never used it. Property also provides beach towels.
Verified Expedia guest review

10/10 Exceptional

staff is great !
Verified Expedia guest review

2/10 Poor

Glenn, 5-night trip
Verified Hotels.com guest review

4/10 Fair

PLS - Ports of Call Resort
I stayed for x4 nights for a business trip - unfortunately there was no hot water in my room for X2 nights. You expect at least hot water if you have paid almost USD $300/ night. The beach was about 150 metres away from the hotel across the road.. nice beach though. The breakfast was very basic. The staff were very friendly and accommodating. Thank you.
Syed, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

v very comfortable, very nice people The breakfast could be a bit better: very low in protein high in carbs. could add fresh cold cuts slices, cheese instant oatmeal , fruits not always available coffee , tea always on would be nice that dishes and cutlery be available through out day for take in food
sandra, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Look elsewhere
Pool was dirty. Our AC leaked and flooded floor and child slipped and fell. Upcharged us for the kids $90 (even though we didn't need anything for them since booked a room with two double beds) and then did not even provide enough towels for all of us. Walk to beach is through a smelly alley. The beach attendant was nice but that was the only good thing about this place.
Meghan, 1-night family trip
Verified Hotels.com guest review