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All properties in Providenciales, Turks and Caicos
1 room, 2 adults

The Palms Turks and Caicos, Providenciales

5-star5 stars
Grace Bay Beach, Providenciales, Providenciales, Turks and Caicos

Upscale beachfront resort with spa, near Grace Bay Beach
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • This was my third time staying at the hotel and unfortunately I was disappointed. The…Mar. 9, 2020
  • Fantastic beachfront - and lots to do on the beach - parasailing, snorkeling, kayaks, SUP…Feb. 24, 2020

The Palms Turks and Caicos, Providenciales

from $622 CAD
  • Junior Suite, 1 King Bed with Sofa bed
  • Suite, 1 Bedroom, Ocean View
  • Suite, 1 Bedroom, Oceanfront
  • Suite, 2 Bedrooms, Ocean View
  • Suite, 2 Bedrooms, Oceanfront
  • Suite, 3 Bedrooms, Ocean View
  • Suite, 3 Bedrooms, Oceanfront
  • Deluxe Suite, 1 Bedroom, Oceanfront
  • Penthouse, 1 Bedroom, Oceanfront
  • Suite, 1 Bedroom, Pool View
  • Deluxe Suite, 2 Bedrooms, Oceanfront
  • Penthouse, 2 Bedrooms, Oceanfront
  • Suite, 2 Bedrooms, Pool View
  • Deluxe Suite, 3 Bedrooms, Oceanfront
  • Penthouse, 3 Bedrooms, Oceanfront

What’s around The Palms Turks and Caicos, Providenciales


  • On the beach
  • Grace Bay Beach - 1 min walk
  • Salt Mills Plaza - 20 min walk
  • The Regent Village Shopping Mall - 21 min walk
  • Coral Gardens Reef - 29 min walk
  • Royal Flush Gaming Parlor - 36 min walk
  • Pelican Beach - 37 min walk
  • Turtle Cove - 2.9 mi / 4.7 km

Getting around

  • Providenciales Intl. Airport (PLS) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Microwave
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The Spa at the Palms has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 13 years old are not allowed in the spa.


On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Yoga classes/instruction on site


  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

The Palms Turks and Caicos, Providenciales’s small print

Also known as

  • Palms Turks Caicos Hotel Providenciales
  • The Palms, Turks And Caicos Providenciales
  • Turks Caicos Palms
  • The Regent Palms Hotel Providenciales
  • The Palms Turks Caicos
  • The Regent Palms
  • Palms Turks Caicos Resort Providenciales
  • Palms Turks Caicos Resort
  • The Palms Turks and Caicos Resort
  • The Palms Turks and Caicos Providenciales
  • The Palms Turks and Caicos Resort Providenciales
  • Palms Turks Caicos Hotel
  • Palms Turks Caicos Providenciales
  • Palms Turks Caicos
  • The Palms Turks Caicos
  • The Regent Palms
  • Palms Turks Caicos Resort Providenciales
  • Palms Turks Caicos Resort
  • Regent Hotel Providenciales


Guests under 13 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Palms Turks and Caicos, Providenciales

  • Does The Palms Turks and Caicos offer free cancellation for a full refund?
    Yes, The Palms Turks and Caicos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Palms Turks and Caicos?
    Yes, there's free valet parking.
  • Is there a pool at The Palms Turks and Caicos?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Palms Turks and Caicos?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Palms Turks and Caicos?
    You can check in from 3 PM to 5:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near The Palms Turks and Caicos?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9.0 From 317 reviews

Very Good 8.0
Great stay on Grace bay.
Great hotel. Dining options are there but you’re in Turks so there’s a lot of good food around. Hotel is clean suites are beautifully equipped and maintained. Beach staff could have been a bit friendlier but the rest of the team was accommodating and great. Beach is first rate. No complaint I would return in a heartbeat.
Dan, caFamily trip
Exceptional 10.0
Very nice!!
The experience was great. However, the limited seating at the pool and the beach requiring a reservation early in the morning was annoying. There should be sufficient seating to accommodate every guest, not just first come first served.
claude, us3 night trip
Very Good 8.0
Overall nice resort!
The hotel was very friendly and nice. The rooms were pretty as well. The resort was a bit small and had lots of children but for the few days we spent there it was very nice. If you are looking for adults only I would avoid this property.
Jessica, us2 night trip
Exceptional 10.0
Great place, great people
Excellent service and facility conditions. Superb amenities and our butler, Wilson exceeded our expectations. I had left my license and credit cards in the room's safe and Wilson not only retrieved them but brought them to the airport!!
Arlene, us4 night family trip
Good 6.0
Needs work on staff training and welcome process!
We paid to stay at the Palms but we were contacted a week before our stay informing us that an elevator was not functioning. We were given the option of canceling with no penalties or moving to the sister property, The Shore Club. We chose to accept the sister property given the short notice for finding an alternative accommodation. We were not instructed to arrive at the sister property and arrived at the Palms lobby/reception which was completely chaotic. No one approached us and we were made to wait amongst many people waiting to catch shuttles to the affiliated properties. Although several staff were loitering about, no one seemed to take charge or make a point to welcome us. We had to seek someone out who was less than enthusiastic about helping us. Once they determined we were at the wrong property, they attempted to load us on their old shuttle van with 10 other people, literally. I was squeezed in the back while my husband sat in the side pull/down jump seat. Not exactly a five star welcome! Needless to say, our luggage did not fit on the van with us! When we arrived at the sister property, it was only slightly less chaotic and when I sat down at the desk to check in, the previous person's welcome drinks and dirty napkins were still on the desk. Again, not very 5-star! We were told our room wasn't ready and feel free to enjoy the property with no tour or explanation of where anything was. Our room was very beautiful but the initial impression stung!
Lori, us2 night trip
Exceptional 10.0
Beautiful hotel and excellent service
Amazing time in Turks and Caicos! Beautiful hotel and excellent service. We will be returning here next time we go to Turks and Caicos!
us3 night trip
Exceptional 10.0
Everything was amazing!!
Donna Lourdes, us3 night trip
Exceptional 10.0
This is our third stay at the Palms and we love it more every time!
Paul, us4 night family trip
Very Good 8.0
Romantic getaway
The pool was under renovation the second day we were there. It was disappointing, as they knew they were doing the renovation, yet failed to notify about it more than a couple of days in advance. We booked the hotel a month out, and it's certain they knew by then they were doing it. The beach is beautiful, practically secluded, as it was not busy. The breakfast was good enough. It was a nice perk that they let you take a togo container for snacking later. We took advantage of that every day. They were very generous with the bottled waters and it's nice to keep them out for your visit to the beach. Every night we had turn down service with fresh waters brought to the rooms. We loved the Nespresso that was refilled every day. I do think this is more a 4 star hotel, which isn't a bad thing but for the rate they charge, you do expect a little bit more. The gym was a bit dated but worked ok. Expect to pay $15 per drink at any resort or restaurant. Everything is imported. There is no uber or ride share, so a trip to/from the airport is $14 per person. A mile ride to dinner is $6 per person, which adds up when you need roundtrip. This is the standard for anywhere on the island.
us5 night trip
Fair 4.0
Week stay as a couple!
The hotel itself is the only in the area that is not all inclusive but has the same price as all inclusive. The air conditioner wouldn’t get below 70 all night and I had it on 64. The safe didn’t work in the room, they didn’t allow all inclusive upgrades, and decided to leave the property for dinner as the food prices are outrageous. I definitely would prefer beach house or something all inclusive. Food is very expensive on property. The property is outdated and they don’t fix the safe that was broken before we even got our room. Turn down service was great! The pool bar is about the nicest thing of the hotel. Wish they were more accommodating as there are hotels in the area for the same price but all inclusive.
us1 night romance trip

The Palms Turks and Caicos, Providenciales

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