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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with outdoor pool, near Paseo de Pereda

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Photo gallery for Sercotel El Balcón de la Bahía

Exterior
Junior Suite, Terrace
Deluxe Double or Twin Room, Bay View, Tower
Down comforters, minibar, in-room safe, desk
Premier Double or Twin Room
Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • Seasonal outdoor pool
  • Beach shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is CA $82
CA $90 total
includes taxes & fees
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Terrace

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, City View, Tower

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Down comforters, minibar, in-room safe, desk

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Down comforters, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Bay View, Tower

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Down duvet
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Down comforters, minibar, in-room safe, desk

Junior Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
Porch

Hotel Chiqui

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, (769)
The price is CA $105
CA $116 total
includes taxes & fees
Mar 11 - Mar 12
Hotel Chiqui
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About the area

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Gran Casino del Sardinero - 17 min walk
  • Santander Ferry Terminal - 18 min walk
  • El Sardinero Stadium - 19 min walk
  • El Sardinero Beach - 5 min drive
  • Palacio de la Magdalena - 8 min drive

Getting around

  • Santander (SDR) - 15 min drive
  • Valdecilla Station - 13 min drive
  • Santander Station - 21 min walk
  • Santander (YJL-Santander Train Station) - 22 min walk
  • Beach shuttle (surcharge)

Restaurants

  • ‪Del Puerto - ‬6 min walk
  • ‪La Bombi - ‬4 min walk
  • ‪Sakura - ‬4 min walk
  • ‪Taj Mahal Restaurante - ‬5 min walk
  • ‪Moondog - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

At Sercotel El Balcón de la Bahía, you'll be within a 10-minute drive of Santander Ferry Terminal and El Sardinero Beach. Other features include an outdoor pool, a seasonal outdoor pool, and a terrace.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite self parking (EUR 15 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1850
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Parking

  • Uncovered self parking costs EUR 15 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:30 PM
  • The seasonal pool is open from March 24 to October 31

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Sercotel El Balcón de la Bahía offer free cancellation for a full refund?

Yes, Sercotel El Balcón de la Bahía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sercotel El Balcón de la Bahía?

Yes, there's an outdoor pool. Guests have pool access from 10:30 AM to 8:30 PM.

Are pets allowed at Sercotel El Balcón de la Bahía?

Sorry, pets aren't allowed.

Is parking offered on site at Sercotel El Balcón de la Bahía?

Yes. Self parking costs EUR 15 per night. Parking spots may be limited.

What are the check-in and check-out times at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have a casino, but Gran Casino del Sardinero (17-min walk) is nearby.

What is there to do at Sercotel El Balcón de la Bahía and nearby?

Sercotel El Balcón de la Bahía has an outdoor pool and a garden.

What's the area around Sercotel El Balcón de la Bahía like?

Sercotel El Balcón de la Bahía is in the heart of Santander, a short 18-minute walk from Santander Ferry Terminal and 7 minutes' walk from Bay of Biscay.

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Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Un hotel con encanto y muy limpio. El trato muy bueno y cercano.
Jose Manuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAUDE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was great, but parking was awful.
FERNANDO, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Paula, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem/Joya Escondida
Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Colin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Light not welcome
There was a lot of unwanted light pollution within the room and coming in the widows, even pass the closed curtains.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend
Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Paul, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Neil, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Susan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was not quite what we imagined as there were no facilities at all apart from tea and coffee making and pastries/biscuits in the room. This was mainly our fault as we hadn’t checked the details properly and didn’t realise there was no bar or breakfast. There is an outdoor pool but it didn’t look inviting. Staff are wonderful and helpful and the location is great so easy walking to the port and restaurants. The room was very clean. We had a sea view but in the distance over rooftops.
Janet, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was not a full service property. They did supply some sort of breakfast. The cost is too high for the value. Parking was not nearb
Arina, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A must for your stay in Santander
Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Ann, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.
Andrew, 3-night trip
Verified Expedia guest review

6/10 Good

We didn’t enjoy our stay for two major reasons. We didn’t sleep well because the room was too hot for our liking. The thermostat was set to 23C (73F) and couldn’t be controlled from the room. We live in the San Francisco Bay Area where nights cool to the high 50s to low 60s except on rare occasions. So when we stay at hotels, 18 or 19C is what’s comfortable for sleeping. The second reason we didn’t like it is that there was a little too much fragrance in the room, to our taste anyway. It felt like we were in a gift shop of scents. And the lotion was way too sickeningly sweet. What’s good is that it’s a cute hotel, staff we met were absolutely lovely…location is awesome.
Myrna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and hospitality
timothy, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Eli, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, not far from main harbour front, bus connections and train station. A small hotel so the reception is not manned 24 hrs, but there is an emergency mobile nos to call. We had to use this when our taxi did not turn up for our airport transfer before 8am. Staff were really friendly, complimentary water coffee and cakes were very much appreciated to get us going in the. morning before venturing out for a proper breakfast. Our rooms were on the ground floor, which we did not like very much as they opened out into the reception area. But it was a quiet hotel with minimal noise so not really a big issue. Would definately recommend and would use again if we are back in Santander.
Michelle, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel in a quiet street - a short walk away from main areas
Cheryl, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place
Amy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Callum, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely Stay
Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
charles, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are incredibly friendly and helpful. Lovely touch on both arrival ( glass of cava) and departure (small gift). Location is good for walking to central areas. Rooms very clean and modern. Only downside is parking which is very tight and there are only half a dozen spaces ( hotel is small probably no more than 15 rooms total so presumably sufficient). We would definitely stay there again.
William, 2-night romance trip
Verified Expedia guest review