Enjoy your visit to Freeport with a stay at Castaways Resort and Suites. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a garden. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
118 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is 11:30 AM
Contactless check-out available
Special check-in instructions
Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Offsite
Area shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Free reception
Room service
Traveling with children
Playground
Babysitting (surcharge)
What to do
Beach nearby
Golfing nearby
Working away
Business center
Meeting room
Conference space (580 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Built in 1990
Safe-deposit box at front desk
Garden
Library
Fitness center
An outdoor pool
Art gallery on site
Designer stores on site
Shopping mall on site
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Refundable deposits
Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April
Optional extras
Full breakfast is offered for an extra charge of approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
Area shuttle service is offered for an extra charge
Safes in guestrooms can be used for USD 3 per day
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport
Frequently asked questions
Is there a pool at Castaways Resort and Suites?
Yes, there's an outdoor pool.
Are pets allowed at Castaways Resort and Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Castaways Resort and Suites?
Sorry, there's no onsite parking at Castaways Resort and Suites.
What are the check-in and check-out times at Castaways Resort and Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Castaways Resort and Suites and nearby?
Castaways Resort and Suites has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Castaways Resort and Suites?
Yes, there's an onsite restaurant that offers Caribbean cuisine and garden views.
Does Castaways Resort and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Castaways Resort and Suites like?
Castaways Resort and Suites is a short 4-minute drive from Grand Bahama Intl. Airport (FPO) and 18 minutes' walk from Port Lucaya Marketplace.
Castaways Resort and Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Great staff
It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.
Ronardo
Ronardo, 4-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Lorraine
Lorraine, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Crystal
Crystal, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
27 Sep 2024
Jerline
Jerline, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Sep 2024
Ramses
Ramses, 17-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2024
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Craig
Craig, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Hilton
Hilton, 3-night trip
Verified Expedia guest review
4/10 Fair
1 Sep 2024
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
selvinique
selvinique, 1-night business trip
Verified Expedia guest review
6/10 Good
13 Aug 2024
Nice
cj
cj, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay.
A for cleanliness!
Selwyn
Selwyn, 2-night family trip
Verified Expedia guest review
2/10 Poor
29 Jul 2024
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Hans
Hans, 1-night romance trip
Verified Expedia guest review
2/10 Poor
27 Jul 2024
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Arkata
Arkata, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Griselot
Griselot, 4-night trip
Verified Expedia guest review
8/10 Very good
26 Jul 2024
Keora
Keora, 7-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
-
Alexandria
Alexandria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
It was very quiet and staff was friendly
Leslee
Leslee, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Everything
Virginia
Virginia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Jeffery
Jeffery, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
It was good... Everyone was friendly...
Romana
Romana, 1-night trip
Verified Expedia guest review
4/10 Fair
5 Jul 2024
Maggie
Maggie, 3-night trip
Verified Expedia guest review
6/10 Good
1 Jul 2024
It was nice.
Gabriela
Gabriela, 1-night family trip
Verified Expedia guest review
6/10 Good
21 Jun 2024
Devaughn
Devaughn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Convenient to airport!
Friendly Bahamian staff always ready to please!
William
Verified Travelocity guest review
2/10 Poor
15 Jun 2024
No check in until 3 PM after waiting at an empty desk for 10 minutes. Came back at 5 and was told to step aside for someone else that came out of nowhere. Took 20 minute for them to check in, then 20 more for me in miserable heat and no AC. Takes 6 pieces of paper and another $8 gouge for "local tax" even though already paid a LOT of fees and taxes. Tiny ants in the room. Lousy restaurant. Stay away!