Located in Gateway, Extended Stay America Suites Austin Northwest/Arboretum offers a welcoming retreat. Start your day with to-go breakfast and stay connected with free in-room WiFi. With laundry facilities, a 24-hour front desk, and helpful staff previous guests have raved about.
Reviews
6.66.6 out of 10
Good
Popular amenities
Pet-friendly
Laundry facilities
24/7 front desk
Free breakfast
Non-smoking
Main amenities (6)
Housekeeping (on request)
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Vending machine
Self-serve laundry
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
The current price is CA $92
CA $92
CA $111 total
includes taxes & fees
Apr 29 - Apr 30
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking
Studio, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 2
1 Queen Bed
View all photos for Studio, 1 Queen Bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 2
1 Queen Bed
View all photos for Studio, 2 Double Beds, Non Smoking
Studio, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 4
2 Double Beds
View all photos for Studio, 1 King Bed, Non Smoking
Arboretum at Great Hills Mall - 14 min walk - 1.2 km
Q2 Stadium - 3 min drive - 2.7 km
Domain Northside - 3 min drive - 2.9 km
J. J. Pickle Research Campus - 4 min drive - 3.5 km
St. David's North Austin Medical Center - 4 min drive - 5.2 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 20 min drive
Austin Station - 12 min drive
Restaurants
Starbucks - 13 min walk
The Cheesecake Factory - 18 min walk
Maggiano's - 2 min drive
Panera Bread - 5 min walk
Yogurt Planet III - 3 min drive
About this property
Extended Stay America Suites Austin Northwest/Arboretum
When you stay at Extended Stay America Suites Austin Northwest/Arboretum, you'll be within a 15-minute drive of University of Texas at Austin and Sixth Street. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Austin Convention Center and Lake Austin are within a short drive. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Hiking/biking trails nearby
Mountain biking nearby
Services
24-hour front desk
Laundry facilities
Facilities
Built in 1999
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin
Frequently asked questions
Does Extended Stay America Suites Austin Northwest/Arboretum offer free cancellation for a full refund?
Yes, Extended Stay America Suites Austin Northwest/Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Austin Northwest/Arboretum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Austin Northwest/Arboretum and nearby?
Have fun with nearby activities like hiking and mountain biking.
Does Extended Stay America Suites Austin Northwest/Arboretum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Austin Northwest/Arboretum like?
Extended Stay America Suites Austin Northwest/Arboretum is in Gateway, a short 14-minute walk from Arboretum at Great Hills Mall.
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Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Location
Kitchen
Value
Bathroom
Lobby
Coffee
Reviews
8/10 Very good
Apr 23, 2025
Kridtina
Kridtina, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Apr 18, 2025
KRISTINA
KRISTINA, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Apr 7, 2025
Avoid it.
I booked over hotels.com but when arriving there at 11 pm, they said that the the hotel is sold out and I had to spend the night in the airport as all other hotels in Austin were sold out. The hotel personel was just saying again again " we're sold out" whatever I ask for a solution. Horrible hotel and horrible experience.
Hamid
Hamid, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 30, 2025
Worst checking in experience
The hotel didn't honor my reservation after more than 30 minutes. Thanks to Sonesta Suites I got a place to sleep.
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2025
Phillip
Phillip, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2025
Latoya
Latoya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2025
Good hotel
Pablo
Pablo, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Mar 8, 2025
Anthony
Anthony, 7-night trip
Verified Hotels.com guest review
2/10 Poor
Feb 26, 2025
Coackroaches in bathroom and bed.
Elena
Elena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2025
Great value for the money
For a bargain hotel, this is an excellent choice--everything worked--it was clean and spacious, with good wifi, showtime, and dish network, an iron, hangars, and plenty of towels. Good safe parking. Corporate run. Climate control--excellent heat and cooling. For the price of a converted nursing home or a zombie semi-salvaged formerly abandoned motel you can have a decent room here in a modern building. Recomended in the under 70 dollar a night category.
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 10, 2025
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2025
grace
grace, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Brian
Brian, 2-night trip
Verified Expedia guest review
8/10 Very good
Jan 10, 2025
Verified traveller
9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
This place has been great - a temporary stay but no complaints.
Bleakney
Bleakney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2025
grace
grace, 15-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Jan 6, 2025
Cockroaches, horrible smell,
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Highly recommended
Extremely helpful staff and management. I’ll be staying here every time I come to town.
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
No thank you
Bleakney
Bleakney, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 29, 2024
Carrie
Carrie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 28, 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Joel
Joel, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 26, 2024
Arrived after paying online through Expedia but they did not have a room available. Had to go somewhere else and then had to spend over an hour on the phone with Expedia for a refund.
Scott
Verified Expedia guest review
2/10 Poor
Dec 26, 2024
Had a reservation but I arrived and there was no room available,even though I had paid online. Was waiting in the lobby and there are no restrooms in the lobby, just in the rooms. Had to leave and find another hotel when they could not give me a room.