I was in San Francisco for a one day medical meeting at the St. Francis.
1) I arrived three hours earlier than check-in time and welcomed the offer to check in early (I don't recall that ever happening at other hotels).
2) The room was a bit warm and stuffy upon opening the door and I wished I could have opened a window, but could not. I noticed the fan (ultra quiet), turned it on and in minutes I was completely comfortable, and reminded so throughout the night. The unconditioned air contributed greately to the incredibly restful sleep I had that night.
3) I worked at the desk until dinner and when I returned I thought I would catch the news on TV, but it would not turn on. I phoned the front desk and within minutes maintenance was at my door, got everything fixed and was gone.
I didn't see the invitation to "test-sleep" up to two of the ten interesting pillows offered, but will do so on my next visit.
I will recommend your charming hotel to my friends, staff, and colleagues.
Thank you.
Robert L Stofac, M.D.