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Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property
Feel the rush of excitement with live concerts and games by your side. Enjoy shopping sprees or cozy moments by the firepit.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Dining
Casino
Restaurant
Exterior
Presidential Suite, 3 Bedrooms | View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Casino
  • Bar
  • Laundry facilities
  • Pool
  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 4 restaurants and 2 bars/lounges
  • 2 indoor pools
  • Breakfast available
  • WiFi in the lobby
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
The price is CA $168
CA $214 total
includes taxes & fees
Jan 11 - Jan 12

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room, No view

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, No view

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub (US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (US Fallsview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
Jetted bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact King Room, Shower only with US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room, Shower only with US Fallsview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact King Room, Shower only with Canadian Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room, Shower only with Canadian Fallsview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Heating
Blackout drapes/curtains
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Compact, Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Jetted Tub with City/Casino View

View from room

King Room, Jetted Tub with City/Casino View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Two Queen Room, Whirlpool Tub with Casino/City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, Whirlpool Tub with Casino/City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 3 Bedrooms

Presidential Suite, 3 Bedrooms | Living area

Presidential Suite, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 65 sq m
  • Water view
  • Sleeps 9
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Compact, Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Compact, Shower Only)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Room, Whirlpool Tub with US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, Whirlpool Tub with US Fallsview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
Jetted bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Jetted Tub, City View

Studio, 1 King Bed, Jetted Tub, City View

Studio, 1 King Bed, Jetted Tub, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Canadian Falls View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Canadian Falls View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Studio Room, Jetted Tub (US Falls View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Studio Room, Jetted Tub (US Falls View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2013
Sofa bed - double
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Whirpool, US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Whirpool, US Fallsview)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 51 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Renovated in 2013
Blackout drapes/curtains
Designer toiletries
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Free breakfast
Parking available
Internet access
8.0 out of 10, Very good, (11164)
The price is CA $178
CA $221 total
includes taxes & fees
Jan 12 - Jan 13
Embassy Suites by Hilton Niagara Falls Fallsview
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About the area

Map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9

What's nearby

  • Fallsview Casino - 1 min walk
  • Skylon Tower - 8 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 18 min walk
  • Fallsview Indoor Waterpark - 3 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 23 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 10 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬3 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Hilton Niagara Falls/Fallsview Hotel & Suites features a casino and puts you just steps from Fallsview Casino. After splashing around at one of the 2 indoor pools, you can visit one of the 4 restaurants for a bite to eat, or unwind with a drink at one of the 2 bars/lounges. Other highlights at this eco-certified hotel include a children's pool and a snack bar/deli. Fellow travelers love the helpful staff and bar.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 1059 rooms
    • Arranged over 50 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (CAD 80.00 per day; includes in/out privileges)
    • Secured covered onsite valet parking (CAD 100.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Offsite parking within 1312 ft (CAD 50.00 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Concerts/live shows
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • 2 indoor pools
  • Casino
  • 130 casino gaming tables
  • 3000 casino slot machines
  • 2 casino VIP rooms
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry
  • Restaurant dining guide

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 8.95
  • WiFi is available in public areas for CAD 8.95 (rates may vary)
  • Wired internet access is available in guestrooms for an extra charge
  • Full breakfast is offered for an extra charge of approximately CAD 23 to 27 for adults, and CAD 11 to 13 for children

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per day

Parking

  • Covered self parking costs CAD 80.00 per day with in/out privileges
  • Covered valet parking costs CAD 100.00 per night with in/out privileges
  • Parking is available nearby and costs CAD 50.00 per night (1312 ft away)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

Does Hilton Niagara Falls/Fallsview Hotel & Suites offer free cancellation for a full refund?
Yes, Hilton Niagara Falls/Fallsview Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Hilton Niagara Falls/Fallsview Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes. Self parking costs CAD 80.00 per day. Valet parking costs CAD 100.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Niagara Falls/Fallsview Hotel & Suites?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, the 200000 square-foot casino features 3000 slot machines and 130 gaming tables.
What is there to do at Hilton Niagara Falls/Fallsview Hotel & Suites and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Go for a swim in one of the 2 indoor swimming pools or use the hotel's other amenities, which include 2 bars and a casino.
Are there restaurants at or near Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, there are 4 onsite restaurants.
What's the area around Hilton Niagara Falls/Fallsview Hotel & Suites like?
Hilton Niagara Falls/Fallsview Hotel & Suites is in Fallsview, a short 1-minute walk from Fallsview Casino and 16 minutes' walk from Clifton Hill. Travelers say the area is walkable and good for families.

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great!
Since I’m only 20 years old this is like my third hotel stay without family, but still one of the best experiences I’ve had with a hotel! The staff is very friendly and is always trying to make sure you’re as comfortable as possible. I got there around 4 hours before check in and as long as your understanding and not we’ll am ass hole they will check you in if possible! Lovely staff and very friendly definitely worth the higher prices if your wanting a no hassle trip :)
Logan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was great, but they definitely have to learn how to control the heating in the room was very uncomfortable to sleep
Sandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best view and best comfort in the room. Kids loved it.
Muhammad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

fun
great property I'll be back
james, 2-night trip
Verified Hotels.com guest review

6/10 Good

Check in line and process very slow, way to long of a wait
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

semiuSomorin, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointment
This hotel has really gone downhill. Everything was broken, didn't turn on or was worn out. I was so excited to come back here only to be really disappointed.
Shawn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

angelo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New Year's Eve
I read horror stories about check-in, off site parking and the elevators but we had no problems at all.
Everett, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Giuseppe, 1-night trip
Verified Hotels.com guest review

6/10 Good

We got the room on 15 floor mid tower Next to the elevator and it was very noisy a lot of noise from the the floor above us dropping heavy things all the time we couldn’t rest at all
Mohamad, 3-night family trip
Verified Hotels.com guest review

6/10 Good

We had to move rooms because of the Heater would not turn off and room was 90+ . After letting them know we are staying in this room they had us change to another room that was bigger suite. The new room smelled of smoke and had a puddle of water on the side of the bed. They did not care to address the problem only give 45 USD in money back. Not good.
Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The view from our room was amazing. The only hiccup was at checkin as their marching that makes the keys for the rooms wasn’t working. The managers stepped in and they made the best of a bad situation. All in all they were great and the staff was very accommodating.
Kyle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NONNETTE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jaclyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hilton stay
Great location and why we stayed here because we were able to park at the casino for free (I have a card) and walk through a tunnel to get to so many places which was nice because it rained all weekend. Otherwise, parking is expensive and off site-if you’re not purchasing valet. The pool is nice but the water is FREEZING. You have to reserve your pool time which sucks if you want to be spontaneous. US CAN view kinda sucks because you see the top of old run down buildings. I’d pay extra for just Canadian falls view next time. It’s much better. The room, although nice needs minor repairs like the loose shower faucet and toilet paper holder. Theres no robes in the room even though you have a whirlpool. I feel a Hilton can afford to provide robes There’s lots of elevators and they’re big and quick so that’s ok. The spyce lounge is being renovated so a new lounge is open for now. That was a sad surprise. The lounge does not compare but it’s something. Front desk staff could be a little friendlier in my opinion. We pay a lot of money to stay here a smile and friendlier service would be appreciated. Overall
Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

My room was not ready for check in at 5pm. They asked me to wait. I asked for another room that was ready. They gave me an upgraded room that was ready. When we went to the room and opened the door, it had someone else’s luggage and belongings strewn about. We went back down and complained and were finally given an unoccupied room and a promise that the hotel parking my friend had paid for would be comped as an apology for the poor experience checking in. Upon checkout the parking had not been comped and I once again had to deal with the front desk to get the parking comped. Overall the experience at the Hilton was completely unprofessional and I won’t be staying at that hotel again.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Zobair, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night family trip
Verified Hotels.com guest review