2/10 Poor
Apr 10, 2025
A great disappointment for an ALL INCLUSIVE-
Beach it's great-property it's very nice-buildings are great The FOOD AND RESTAURANTS ARE AWFUL-STAFF NOT so great
I stayed before in other ALL INCLUSIVE RESORTS AT BAVARO & PUNTA CANA & PAY much less p/night than ALTRA
ALTRA has NOT COMPARISSON AT ALL with them
What was BAD
They ONLY gave us 1 room key for 2 people
ENTRETAIMENT=ZERO-NO SHOWS or anything
FOOD TERRIBLE selection very few selections of dishes 5or 6 ONLY
A la CARTE restaurants are awful bad quality food no taste &Few selections
Examples First day we arrived at 3 pm AFTER lunch hour so until dinner there was ONLY 1 option by the beach where they ONLY serve PIZZA-BURGERS-HOT DOGS&QUESADILLAS
We order 1 pizza(SORRY we don't have pizza)We order burger with fries & hot dog(SORRY we do NOT have MUSTARD)We order regular pepsi &PEPSI ZERO(SORRY we do NOT have regular Pepsi) with LEMON(SORRY WE DONT HAVE LEMON)We asked for AVOCADO(SORRY WE DO NOT HAVE AVOCADO)
Ok we thought it's SATURDAY MAYBE they run out WELL NO, WE STAYED FOR 5 NIGHTS THEY NEVER GOT THE REGULAR PEPSI NEITHER THE MUSTARD.
Other day even they close 6 pm at 5:45 WE WERE DENIED SERVICE
MAIN BUFFET BREAKFAST LUNCH & DINNER
Orange juice was WATER WITH COLOR not REAL ORANGES
1 night my wife got a hot tea and was walking out of the restaurant with it She was stopped at the door telling her she can NOT leave with the TEA CUP They offered her a THIN PLASTIC CUP
Dinner was until 10:30 pm, at 8:45 BOLONESA sauce for the pasta WAS finished 3 times in 5 days
Nestor
Nestor, 4-night family trip
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