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Protea Hotel by Marriott Knysna Quays, Knysna

3.5-star hotel in Knysna with outdoor pool and restaurant

  • Free English breakfast and free WiFi
From
$88 CAD

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1 / 62Property Grounds
Waterfront Drive, Knysna, 6570, Western Cape, South Africa
8.6.Fabulous.
  • Clean and safe. Good location and next to many restaurants.

    Feb. 2, 2019

  • Lovely hotel. Walking distance to Knysna waterfront.

    Dec. 26, 2018

See all 82 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Walkable
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Spa services

For families

  • Babysitting or childcare (surcharge)
  • Premium TV channels
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Knysna Central
  • Cape Floral Region Protected Areas - 1 min walk
  • Garden Route National Park - 5 min walk
  • Knysna Lagoon - 5 min walk
  • Knysna Quays - 6 min walk
  • Thesen Island - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Garden View, Ground Floor
  • Room, 2 Single Beds, Non Smoking

What’s around

Landmarks

  • In Knysna Central
  • Cape Floral Region Protected Areas - 1 min walk
  • Garden Route National Park - 5 min walk
  • Knysna Lagoon - 5 min walk
  • Knysna Quays - 6 min walk
  • Thesen Island - 7 min walk
  • Pledge Nature Reserve - 15 min walk
  • Knysna Golf Club - 2.7 mi / 4.3 km
  • Bollard Bay - 4.3 mi / 6.9 km
  • Eastern Head View Point - 4.4 mi / 7 km
  • Leisure Isle - 4.4 mi / 7.1 km

Getting around

  • Plettenberg Bay (PBZ) - 32 min drive
  • Airport shuttle (surcharge)
map
See on map
Waterfront Drive, Knysna, 6570, Western Cape, South Africa

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6 AM to 11 AM*

Parking

  • Onsite self parking (ZAR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub

Languages Spoken

  • Afrikaans
  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Protea Hotel Marriott Knysna Quays
  • Quays Knysna
  • Protea Hotel Marriott Quays
  • Protea Marriott Knysna Quays
  • Protea Marriott Quays
  • Protea Hotel by Marriott Knysna Quays Hotel
  • Protea Hotel by Marriott Knysna Quays Knysna
  • Protea Hotel by Marriott Knysna Quays Hotel Knysna
  • Protea Hotel Marriott Quays
  • Protea Marriott Knysna Quays
  • Protea Marriott Quays
  • Protea Hotel Marriott Knysna Quays
  • Protea Hotel Quays
  • Protea Hotel Quays Knysna
  • Protea Knysna Quays
  • Protea Quays

Optional extras

Self parking costs ZAR 30 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • 1 percent tourism fee will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 30 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, Breakfast Restaurant offers pool views. Nearby restaurants include Rib & Rump (3-min walk), Freshline Fisheries (4-min walk), and The Tin House Cafe (5-min walk).
  • Yes, an airport shuttle is available from 6 AM to 11 AM.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Protea Hotel by Marriott Knysna Quays also has a garden.
8.6.Fabulous.
  • 6.0.Good

    Front desk staff were wonderful! Went out of their way, making calls for money exchange, storing luggage after check-out, the young man on duty both at checking in and out was wonderful. The rooms-bathrooms were extremely uncomfortable, the shower head was only adjustable to the hight of someone 5'2", shower drainage wasn't sloped causing big puddle of water into general area of bathroom, toilet was positioned so close and at a ridiculous angle that your legs were under the sink. Cleaning staff opened our door after aggressive knocking then shouted hello, hello into an obviously dark, occupied room at 8:30 in the morning, hours before checkout! Breakfast-no self serve coffee bar, waited 15 minutes for coffee. Totally overpriced for services rendered.

    1 night family trip, Dec. 19, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Knysna stay

    Great hotel centrally located to all key amenities in Knysna

    James, 1 night trip, Jun. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay at Knysna Quays

    was amazing- great room friendly staff and yummie breakfast

    6 night trip, Dec. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient location and helpful staff

    Bruce, 4 night family trip, Dec. 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location

    Would have given a higher rating if dinner could be may in house. Great breakfast though.

    Robert, 4 night trip, Dec. 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice location, close to shopping and choice of restaurants

    2 night trip, Feb. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location great. Comfortable, good quality rooms. Friendly staff. Great breakfast. Pool.

    2 night trip with friends, Jan. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Always a pleasure!

    We come back year after year - it is always a pleasure to stay at the Protea Knysna Quays. Super-friendly and helpful staff, comfortable rooms and a real breakfast treat.

    4 night trip, Jan. 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good 3* hotel

    Our stay at the hotel was good and as was expected.

    Rimo, 3 night family trip, Jan. 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I enjoyed the hotel , friendly staff , my son looked forward to the breakfast every day

    4 night family trip, Dec. 23, 2019

    Verified Expedia guest review

See all 82 reviews