Riotel Matane is a great choice for your beach stay in Matane. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and mani/pedis. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this eco-certified hotel include a fitness center, an outdoor tennis court, and a spa tub. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, French
At a glance
Hotel size
96 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Playground
Children's menu
What to do
Beach access
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Working away
Business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Wedding services
Pool loungers
Facilities
2 buildings/towers
Garden
Terrace
Fitness center
An indoor pool
Seasonal outdoor pool
Full-service spa
Spa tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
37-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Oblivio Spa has 3 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
Dining
Cargo - This restaurant is located on the beach. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 12 to 21 for adults, and CAD 7.50 to 8.5 for children
Children & extra beds
Cribs/infant beds are available for CAD 15.0 per day
Rollaway beds are available for CAD 15.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 058914, 2023-11-30
Also known as
Riotel
Riotel Hotel
Riotel Hotel Matane
Riotel Matane
Matane Riotel Hotel
Riotel Matane Hotel Matane
Riotel Matane Quebec
Riotel Matane Hotel
Riotel Matane Hotel
Riotel Matane Matane
Riotel Matane Hotel Matane
Frequently asked questions
Does Riotel Matane offer free cancellation for a full refund?
Yes, Riotel Matane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riotel Matane?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Riotel Matane?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Riotel Matane?
Sorry, there's no onsite parking at Riotel Matane.
What are the check-in and check-out times at Riotel Matane?
Check-in start time: 4:30 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Riotel Matane and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Riotel Matane also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Riotel Matane?
Yes, Cargo offers beachfront dining and ocean views.
What's the area around Riotel Matane like?
Riotel Matane is located on the waterfront, a short 1-minute walk from Saint Lawrence River.
Riotel Matane Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
14 Dec 2024
Jean-Paul
Jean-Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Jocelyn
Jocelyn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Wylliam
Wylliam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Yves
Yves, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Louise
Louise, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
francois
francois, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Maude
Maude, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
23 Oct 2024
Below my expectations.
I have stayed in this Hôtel many times within a year and took the time to phone ahead to confirm that my room would not be on the ground floor, no problem... Upon my arrival I requested the same thing but was told the expédia clients only have those. My VIP status did not give much unfortunatly. Shower was in bad shape.
Jocelyn
Jocelyn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Yan
Yan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Cathy
Cathy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Alain
Alain, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Torben
Torben, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Genevieve
Genevieve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Mon séjour était parfait, c’est vous autres qui m’avez charger des frais de devise Américaines alors, que j’ai payé en argent Canadien et que je suis résident Canadien.
Je veux être remboursé, ça ne restera comme ça @#$&*
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Nice stay
robert
robert, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Lovely hotel, the rooms were clean and so nicely designed. Loved the view of the St. Lawrence River. The front desk employees were extremely friendly! Would definitely return to stay here everytime we are in Matane!
We did have trouble making a reservation with the restaurant onsite as the host wasn’t strong in English and we are not strong in French. We eventually got our reservation and when we came back for it a few hour later, waited 45 minutes to be sat, I believe they forgot about us. Once we were sat however the food and service was great!
Emily
Emily, 1-night family trip
Verified Expedia guest review
6/10 Good
14 Sep 2024
Beau à l’extérieur, pas fort à l’intérieur
Le matelas et les oreillers étaient très inconfortables. La salle de bain est extrêmement petite, le lavabo est à une hauteur enfant, impossible de fermer la porte si on est assis sur la toilette. Pas mon meilleur séjour
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Lively hotel in nice area
Marjorie
Marjorie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Patrick
Patrick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Beautiful! We will go again.
Ellen
Ellen, 2-night family trip
Verified Expedia guest review
6/10 Good
8 Sep 2024
J’ai fait la réservation en même temps qu’un ami. Il a payé moins cher que moi et a eu une plus belle chambre avec porte patio et balcon . Moi une chambre avec un lit queen et non King comme nos amis, avec encore du tapis et une fenêtre avec vue sur la mer. Nous voyageons souvent,. Avons traverser le Canada et l’Ouest américain. Pour w 250$ la nuit très decevant