6/10 Good
22 Jan 2025
Great view but...
The room had an amazing view, great size and set up. There is construction going on in the restaurant. It was literally all day and sounded like someone banging on both sides of the wall. We were on the 4th floor and the restaurant is on the first. So no relaxing at all which is the main reason we choose our room. There was no notification about the construction before we booked. Front desk only said, sorry about that the heavy machines will stop at 6pm. If we would have known, I would have chosen a different resort.
Also, for a Bonvoy Luxury Hotel its lacking. It's a decent hotel, but not Luxury or like the other Bonvoys I've stayed at. Staff was very nice, but not very professional.
They also over charged me, different than whats on the receipt, but I’ve emailed them about that and waiting for a reply.
Michael
Michael, 2-night trip
Verified Hotels.com guest review