We booked hotel 2 hours prior arrival from Salzburg to Vienna and hotel personnel received and accimodated our requests which was highly appreciated. Rooms had AC which was very important as it was unusually hot in Austria on our travel dates. Breakfast was great as in other european hotels (eggs, sausages, juices, cold cuts, vegetables, fruits) , no omelette station. There was no AC at the breakfast restaurant, which is typical for Europe. Personnel was very accomodating and informative on sightseeing recommendations. Highly recommend!