Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only beachfront property with spa, near Xenses Park

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Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
Restaurant
Suite Ocean Front Adults | View from room
Ecotours
15 outdoor pools, pool umbrellas, sun loungers
At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 12 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 15 outdoor pools
  • Free airport shuttle
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is CA $1,248
CA $1,514 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

Suite Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite SPA

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Garden)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Swim Up Garden

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite River Spa

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up Ocean Front

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive - 2.0 km
  • Xenses Park - 4 min drive - 1.5 km
  • Xcaret Eco Theme Park - 5 min drive - 1.7 km
  • Ferry to Cozumel - 9 min drive - 5.0 km
  • Playacar Golf Club - 13 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬1 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 900 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 9 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 10 restaurants
  • 12 bars/lounges
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Conference center (26372 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free beach cabanas
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • 15 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?

Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there are 15 outdoor pools.

Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?

Have fun with onsite activities like kayaking, snorkeling, and cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a waterslide, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yes, there are 10 onsite restaurants, featuring ocean views.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.

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Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

6/10 Good

Nathanael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Above average with key being access to parks.
This hotel is on the high end of cost versus other all-inclusive mainly due to the access to the Xcaret family of parks. That is one of the biggest advantages of this hotel. Otherwise it is a high end resort similar to other options in the market. The beach is nothing to speak of but the inland river with rock walla and more secluded sandy inlets makes up for no real beach. Restaurants range from excellent to average with a few standouts. Lots of walking on this resort but you quickly learn the short cuts to the key areas. Limited food options around the pools but drink service is outstanding.
Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel, like no other hôtel I have stayed out. The pure beauty of the resort makes you not want to leave
Meghan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had awesome time, went on many excursions - on the xenotes excursion the guide Gordo made my experience complete amazement!!!
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Xun, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

100/10 resort! Best honeymoon ever
Stephanie Sierra, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rooms and grounds are well thought out
Edward, 5-night trip
Verified Expedia guest review

8/10 Very good

Mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel
Joaquin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Omar Ali Blandon, 4-night trip
Verified Expedia guest review

2/10 Poor

I'll preface this with saying this is the 2nd time I've stayed at this resort and I honestly don't know what happened... Let's start off by how they couldn't even give us the correct room multiple times so we paid for something more that we didnt get. We didn't even get what we paid for. The room cleaning staff is really nice and everyone is the restaurants are great. Out of the 10 people we were travelling with only 3 were left able to eat since the rest of us got food poisoning during the trip. What is the point of paying thousands just to be kept to your room because you're vomiting. I wouldnt trust the food here at all and I wont be staying here again. There are other resorts and you can just pay for the park access. Dont think its worth it.
Lisa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Lorenzo A. Molina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Hector, 7-night family trip
Verified Expedia guest review

6/10 Good

The room had a dead cockroach right at the entrance by our door. Room service didn’t go for one day. The hotel was also aware that it was our honeymoon trip and nothing special was done. I expected more based on the price we paid.
Janett, 4-night trip
Verified Expedia guest review

6/10 Good

Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the property. Only thing was some parts were being worked on and not accessible on certain days when we were exploring. There was an island across a bridge but construction crews were fixing something. We were able to get access a few days later though.
Christopher, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

El personal muy atento y amable, el mejor hotel all inclusive, perfecto para parejas
Cristoval, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything
Consetta, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Evan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

100% recommend
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
Nadia, 4-night trip
Verified Hotels.com guest review

6/10 Good

No consideration about room flexibility for the price we paid, we went for our anniversary and didn’t get a king size bed they give us two queen size bed, also they desactives our guest keys at 11:20 and let us out of our room waiting 25 min waiting for someone to open the door so don’t give us the chance even to take a shower before our fly because we had a taxi waiting for us at 11:50
Claudia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Kris, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Insanely beautiful! The staff was incredible every time we had a question or doubt. Will be returning!
Alejandra, 4-night romance trip
Verified Expedia guest review