At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Connecting rooms available
Main amenities (12)
Daily housekeeping
On the beach
10 restaurants and 12 bars/lounges
3 swim-up bars
Full-service spa
15 outdoor pools
Free airport shuttle
Fitness center
Steam room
Free use of bicycles
Free beach cabanas
Free beach club on site
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Espresso maker
The current price is CA $1,248
CA $1,248
CA $1,514 total
includes taxes & fees
Mar 23 - Mar 24
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Suite, Oceanfront
Suite, Oceanfront
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite River
Suite River
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 4
1 Queen Bed
View all photos for Suite Ocean Front Adults
Suite Ocean Front Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
2 Queen Beds
View all photos for Junior Suite SPA
Junior Suite SPA
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Junior Suite Oceanfront Adults
Junior Suite Oceanfront Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Swim Up Ocean Front Adults
Swim Up Ocean Front Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
2 Queen Beds
View all photos for Junior Suite Ocean View
Junior Suite Ocean View
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite River Adults
Suite River Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 3
1 King Bed
View all photos for Suite Garden Spa Adults
Suite Garden Spa Adults
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite (Garden)
Suite (Garden)
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Swim Up Garden
Swim Up Garden
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite River Spa
Suite River Spa
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
River view
Sleeps 3
1 King Bed
View all photos for Suite Ocean View
Suite Ocean View
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Swim Up Ocean Front
Swim Up Ocean Front
Highlights
Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Pillow menu
53 sq m
Ocean view
Sleeps 3
1 King Bed
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xplor Theme Park - 4 min drive - 2.0 km
Xenses Park - 4 min drive - 1.5 km
Xcaret Eco Theme Park - 5 min drive - 1.7 km
Ferry to Cozumel - 9 min drive - 5.0 km
Playacar Golf Club - 13 min drive - 9.1 km
Getting around
Cancun Intl. Airport (CUN) - 55 min drive
Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 2 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 1 min drive
El Mercado de San Juan - 7 min drive
About this property
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Offsite tours
Lessons/classes/games
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Other inclusions
Transportation to offsite activities
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
900 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 9 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
10 restaurants
12 bars/lounges
3 swim-up bars
2 coffee shops
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
On the beach
Free beach club
Fitness classes
Yoga classes
Ecotours
Hiking/biking trails
Kayaking
Snorkeling
Paddleboard on site
Shopping
Access to nearby outdoor pool
Hiking/biking trails nearby
Ziplining nearby
Working away
24-hour business center
Conference center (26372 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Free beach cabanas
Free bicycle rentals
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
15 outdoor pools
Art gallery on site
Designer stores on site
Shopping mall on site
Full-service spa
Massage/treatment rooms
Steam room
Waterslide
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only
Frequently asked questions
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?
Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 15 outdoor pools.
Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?
Have fun with onsite activities like kayaking, snorkeling, and cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a waterslide, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 10 onsite restaurants, featuring ocean views.
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Mar 2025
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
4 Mar 2025
Nathanael
Nathanael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Feb 2025
Above average with key being access to parks.
This hotel is on the high end of cost versus other all-inclusive mainly due to the access to the Xcaret family of parks. That is one of the biggest advantages of this hotel. Otherwise it is a high end resort similar to other options in the market. The beach is nothing to speak of but the inland river with rock walla and more secluded sandy inlets makes up for no real beach. Restaurants range from excellent to average with a few standouts. Lots of walking on this resort but you quickly learn the short cuts to the key areas. Limited food options around the pools but drink service is outstanding.
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Gorgeous hotel, like no other hôtel I have stayed out. The pure beauty of the resort makes you not want to leave
Meghan
Meghan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Had awesome time, went on many excursions - on the xenotes excursion the guide Gordo made my experience complete amazement!!!
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2024
Xun
Xun, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
100/10 resort! Best honeymoon ever
Stephanie Sierra
Stephanie Sierra, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Dec 2024
Rooms and grounds are well thought out
Edward
Edward, 5-night trip
Verified Expedia guest review
8/10 Very good
5 Dec 2024
Mark
Mark, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Dec 2024
Very good hotel
Joaquin
Joaquin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2024
Omar Ali Blandon
Omar Ali Blandon, 4-night trip
Verified Expedia guest review
2/10 Poor
1 Dec 2024
I'll preface this with saying this is the 2nd time I've stayed at this resort and I honestly don't know what happened...
Let's start off by how they couldn't even give us the correct room multiple times so we paid for something more that we didnt get. We didn't even get what we paid for.
The room cleaning staff is really nice and everyone is the restaurants are great. Out of the 10 people we were travelling with only 3 were left able to eat since the rest of us got food poisoning during the trip. What is the point of paying thousands just to be kept to your room because you're vomiting.
I wouldnt trust the food here at all and I wont be staying here again. There are other resorts and you can just pay for the park access. Dont think its worth it.
Lisa
Lisa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Dec 2024
Great place
Lorenzo A. Molina
Lorenzo A. Molina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2024
Amazing
Hector
Hector, 7-night family trip
Verified Expedia guest review
6/10 Good
29 Nov 2024
The room had a dead cockroach right at the entrance by our door. Room service didn’t go for one day. The hotel was also aware that it was our honeymoon trip and nothing special was done. I expected more based on the price we paid.
Janett
Janett, 4-night trip
Verified Expedia guest review
6/10 Good
27 Nov 2024
Jessica
Jessica, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2024
We loved the property. Only thing was some parts were being worked on and not accessible on certain days when we were exploring. There was an island across a bridge but construction crews were fixing something. We were able to get access a few days later though.
Christopher
Christopher, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2024
El personal muy atento y amable, el mejor hotel all inclusive, perfecto para parejas
Cristoval
Cristoval, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2024
Everything
Consetta
Consetta, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2024
Elizabeth
Elizabeth, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2024
Evan
Evan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
100% recommend
Best vacation ever, being easier proof camera or waterproof case for your electronics in case you want to bring them with you too the parks
Nadia
Nadia, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 Nov 2024
No consideration about room flexibility for the price we paid, we went for our anniversary and didn’t get a king size bed they give us two queen size bed, also they desactives our guest keys at 11:20 and let us out of our room waiting 25 min waiting for someone to open the door so don’t give us the chance even to take a shower before our fly because we had a taxi waiting for us at 11:50
Claudia
Claudia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2024
.
Kris
Kris, 5-night romance trip
Verified Expedia guest review
8/10 Very good
19 Nov 2024
Insanely beautiful! The staff was incredible every time we had a question or doubt. Will be returning!