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InterContinental Istanbul, an IHG Hotel

5.0 star property
Luxury hotel with 3 restaurants, near Taksim Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Istanbul, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 1 King Bed, Smoking, Sea View (Grand)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Restaurant
  • Spa
  • Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
  • Terrace
The price is CA $208
CA $233 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Premium Room, 1 King Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View (Jacuzzi)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Sea View (Jacuzzi)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View

View from room

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking, Sea View

View from room

Classic Room, 1 King Bed, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Sea View

View from room

Classic Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Business Suite, 1 Bedroom, Smoking, Sea View

Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 Bedroom, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Business Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, laptop workspace

Business Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking, Sea View (Grand)

Presidential Suite, 1 King Bed, Smoking, Sea View (Grand)

Presidential Suite, 1 King Bed, Smoking, Sea View (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 180 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Smoking, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Smoking, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Sea View (Jacuzzi)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Smoking, Sea View (Jacuzzi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Smoking, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds, Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Concept)

Suite (Concept)

Suite (Concept)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Smoking, City View

View from room

Classic Room, 1 King Bed, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds, Smoking, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Smoking, Sea View

Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Smoking, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Asker Ocagi Cad No: 1 Taksim, Istanbul, Istanbul, 34435

What's nearby

  • Taksim Square - 5 min walk - 0.5 km
  • Vodafone Park - 6 min walk - 0.6 km
  • Istiklal Avenue - 8 min walk - 0.7 km
  • Dolmabahçe Palace - 10 min walk - 0.9 km
  • Galata Tower - 3 min drive - 2.9 km

Getting around

  • Istanbul Airport (IST) - 42 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 58 min drive
  • Mecidiyekoy Station - 3 min drive
  • Vezneciler Subway Station - 6 min drive
  • Beyoglu Station - 26 min walk
  • Taşkışla Cable Car Station - 6 min walk
  • Taksim Station - 7 min walk
  • Maçka Cable Car Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ginza İstanbul - ‬1 min walk
  • ‪Faros Restaurant Taksim - ‬3 min walk
  • ‪Cafe İtaliano - ‬3 min walk
  • ‪Faros Dine & Wine - ‬3 min walk

About this property

InterContinental Istanbul, an IHG Hotel

InterContinental Istanbul, an IHG Hotel features a rooftop terrace and puts you within a 5-minute walk of Taksim Square. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and The Brasserie, one of 3 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Taşkışla Cable Car Station is 6 minutes and Taksim Station is 7 minutes.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

At a glance

Hotel size

  • 390 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi (3-device limit) and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Onsite self parking (EUR 25 per day)
  • Onsite valet parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast only.
City Lights Restaurant - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Safran Restaurant - Overlooking the ocean, this restaurant specializes in Turkish cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Veranda Winter Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 15 per night (rates may vary)
  • Wired internet access is available in guestrooms for EUR 15 per day (rates may vary)
  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge of EUR 216 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night
  • Airport shuttle service for children costs EUR 216 (one-way)

Pets

  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Parking

  • Self parking costs EUR 25 per day
  • Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 15 to September 15
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 5270504936

Also known as

InterContinental Hotel Istanbul
InterContinental Istanbul
Istanbul InterContinental
Intercontinental Istanbul Ceylan Hotel Istanbul
InterContinental Istanbul Hotel
InterContinental Hotel
InterContinental
InterContinental Istanbul
InterContinental Istanbul, an IHG Hotel Hotel
InterContinental Istanbul, an IHG Hotel Istanbul
InterContinental Istanbul, an IHG Hotel Hotel Istanbul

Frequently asked questions

Does InterContinental Istanbul, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Istanbul, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Istanbul, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at InterContinental Istanbul, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per day.
Is parking offered on site at InterContinental Istanbul, an IHG Hotel?
Yes. Self parking costs EUR 25 per day. Valet parking costs EUR 25 per day.
Is airport shuttle service offered by InterContinental Istanbul, an IHG Hotel?
Yes, an airport shuttle is available. The charge is EUR 216 per vehicle one-way.
What are the check-in and check-out times at InterContinental Istanbul, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at InterContinental Istanbul, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. InterContinental Istanbul, an IHG Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near InterContinental Istanbul, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around InterContinental Istanbul, an IHG Hotel like?
InterContinental Istanbul, an IHG Hotel is in Taksim, a short 6-minute walk from Taşkışla Cable Car Station and 5 minutes' walk from Taksim Square. Travelers say that the hotel is in a great location.

InterContinental Istanbul, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Deboshree, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place with the convenience for shoping
Alimohammad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FAWAZ, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anastasia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst experience ever. I am an IHG Member and stayed at dozens of IHG Hotels but this is easily the worst hotel ever. Does not worth the name. Software does not work often, no bath soap inside the room, not very clean room service, terrible reception staff and no free parking for hotel guests. I was checking out and because their software is not working I had to wait for more than 15 minutes. And still the software issue was not resolved and I told them to deduct money from my credit card which was with them on record and left, which they agreed as I was getting delayed to my flight. Once I come out, because of their delay my taxi driver had to wait and they charged 15 USD for that parking. Staff were rude as usual and did not care that the delay was actually because of them. All equipment inside the hotel room are very old. Phones must have been from early 2000s. Even if you make a call to room service from those phones, they get cut off in the middle every single time.
Sai Lohith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Give n take
The public areas are exceptional, but the service and the condition of the rooms leave alot to be desired. Stayed at the taj palace mumbai few weeks back and if that is a 5 star then this should not be in the same bracket . Having said this, the breakfast was exceptional, the location is fabulous. And the pool setup is awesome.
Asad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

rodrigo, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and overall good
Nabeel Fazal, 6-night trip
Verified Expedia guest review

2/10 Poor

Abdurrahman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great experience
Yagoob, 5-night trip
Verified Expedia guest review

10/10 Exceptional

jouhayna, 1-night trip
Verified Expedia guest review

6/10 Good

Roberta, 2-night trip
Verified Expedia guest review

6/10 Good

Roberta, 2-night trip
Verified Expedia guest review

4/10 Fair

I was denied room upgrade despite availability. Was requested a payment despite Expedia’s package that allows complimentary upgrade upon availability. Staff didn’t seem cooperative on this point
Ziad, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff , great restaurants and food !
eeman, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The employees are either really sweet or extremely judgemental
Busra, 2-night trip
Verified Expedia guest review

2/10 Poor

Rami, 1-night trip
Verified Expedia guest review

6/10 Good

Syed, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Haitham, 4-night trip
Verified Expedia guest review

8/10 Very good

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Ali, 4-night romance trip
Verified Expedia guest review