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1 room, 2 adults

The Donatello, San Francisco

3.5-star3.5 stars
501 Post St, San Francisco, CA, 94102, United States of America

Romantic hotel with restaurant, near SHN Curran Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Room
Great room
WiFi
Good internet service
Comfort
Very comfortable
Breakfast
Breakfast can be improved

The Donatello, San Francisco

  • Studio Suite, 1 King Bed with Sofa bed, Kitchenette

What’s around The Donatello, San Francisco

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 13 min walk
  • Moscone Convention Center - 14 min walk
  • Orpheum Theater - 15 min walk
  • San Francisco City Hall - 21 min walk
  • Lombard Street - 26 min walk
  • Exploratorium - 27 min walk
  • Oracle Park - 28 min walk

Getting around

  • San Francisco Intl. Airport (SFO) - 21 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Hayward, CA (HWD-Hayward Executive) - 29 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Novato, CA (NOT-Gnoss Field) - 44 min drive
  • San Francisco Station - 24 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Powell St & Post St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 3 min walk
  • Powell St & Sutter St Stop - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1959
  • Elevator
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Sofa bed size unspecified
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • In-room safe

Special features

Dining

Zingari - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

The Donatello, San Francisco’s small print

Also known as

  • Donatello Hotel San Francisco
  • The Donatello Hotel San Francisco
  • Donatello Hotel
  • Donatello San Francisco
  • Hotel Donatello
  • The Donatello Hotel
  • The Donatello San Francisco

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Valet parking costs USD 45.00 per night with in/out privileges

Weekly housekeeping is provided; fees apply for additional cleaning

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Donatello, San Francisco

  • Does The Donatello offer free cancellation for a full refund?
    Yes, The Donatello does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Donatello currently open?
    This property is closed from 1 May 2020 to 16 July 2020 (dates subject to change).
  • Is parking offered at The Donatello?
    Yes. Valet parking costs USD 45.00 per night.
  • Are pets allowed at The Donatello?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Donatello?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near The Donatello?
    Yes, there's an onsite restaurant. Nearby restaurants include Level III (1-min walk), Zingari (1-min walk), and Postrio (1-min walk).

Recent reviews

Superb 9.0 From 611 reviews

Exceptional 10.0
Our room was beautiful and well appointed. The Hotel staff were very friendly and the location was perfect to see much of San Fran on foot, if you have the legs for it. Easy access to transportation as well. Neighbourhood is noisy, or bustling, depending on whether that is something you like or not. We do. Only put-off was the time-share type pitch we got upon check-in.
DAVID, ca2 night romance trip
Very Good 8.0
Pleasantly Surprised - Good Week-long Stay
Stayed here for 6 nights the last week of Feb for a business trip. Almost changed my reservation after reading some of the reviews but I am glad I did not. For context I stay in SF for a week or two every year for business and have stayed in many hotels in the area. Room was clean, good size, and quite. I was in room 1019 - it did not face the street so it was quite for a hotel room in the city. Bed was comfortable, air condition was great to have. Wifi was ok - not great but got the job done. Workout room was not impressive but it was enough - just wished it opened earlier than 6:30am. As others mentioned I was unable to check in until 3pm though that was not a big deal for me. I did not have a problem with the timeshare pressure many others have mentioned. Room was serviced each day. I will definately stay here again. On a side note - SF around Union Sq and Moscone continues to decline. Homelessness, begging, trash, human waste on the sidewalks, etc is out of control. Never saw any law enforcement my entire stay but was accosted almost daily as I walked through the city.
David, us5 night business trip
Exceptional 10.0
Would like to come back
Friendly staff. Great location. Spacious room. Comfy bed. What more can you ask for!
Chul Bum, kr2 night family trip
Exceptional 10.0
Great Base for Union Square
Booked for a long weekend theater getaway. Was able to check in early and explore day of arrival. Location is great - a short block from union square, and the immediate area is pretty safe. Room was very large, modern and fresh. Bedding was top notch and very comfortable. Central room ac kept things comfy. Not as Uber-lux ostentatious as some of the big names, or quaint quirkiness of the nearby boutiques in older buildings, no staff drama... just a very nice , roomy and comfy home base for our stay.
Richard, us2 night trip
Exceptional 10.0
Good
It was a nice stay. I wish the gym had earlier hours, though
us5 night business trip
Very Good 8.0
Good family stay hotel staff friendly Although didn't appreciate a pushy sales call inviting me to a breakfast and talk about Wyndham group. Not practical for my young children so may want to rethink as the "free peek" is actually putting people off staying with you.
Alexander, gb4 night family trip
Very Good 8.0
Amazing location, big rooms, staff is excellent
Liecel, us3 night family trip
Exceptional 10.0
A real find. Excellent hotel. Great location.
us2 night business trip
Good 6.0
Beware of the welcome package
Nice place with a friendly front desk but the 6th floor cleaning crew took the weekend off evidently. Hate asking for mini bar items to be restocked and assumed a stained comforter would be replaced...nope. Avoid rooms that face the street as I actually could hear conversations...granted loud drunk conversations but was not expecting to be kept up every night. Unless you want to hear a timeshare pitch avoid the "free breakfast" that comes with the welcome package upon check in. Tough call entering a somewhat negative review as its not the hotels fault that DT San Fran is a noisy place and new windows would be expensive plus the staff was very friendly...just can't see staying there again.
us3 night trip
Good 6.0
Nice facility, great location, but poor service.
Great location. Nice condition. But....the service was poor. There is no room service. Even for breakfast, you must step out. It took several calls to just get coffee pods for the pot (the pot made good coffee). The problem recurred repeatedly, so poor service is my judgement. Towel replacement was spotty as well.
Yogesh, us4 night business trip

The Donatello, San Francisco

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