2/10 Poor
4 Dec 2024
Had to change 2 rooms before settle in the 3rd one during our 2 nights stay. We've booked a deluxe room which was an upgrade from the standard ones on the "renovated" part of the hotel. We walked in to our first room and immediately run out because of the terrible septic smell! Without properly apologizing, front desk moved us to our second room. The room was outdated, the bed was so awful it would be better if we slept on the floor. The plumbing in the shower and bathroom sink weren't working at all, even during a very quick shower walk-in shower flooded. We had to complain once again after our first night in agony and they moved us to our third room on our second night. The accommodations weren't improved at all but at that point we just wanted pushed through the night and leave immediately in the morning. Will never stay there again!
Emine Burcu
Emine Burcu, 2-night family trip
Verified Expedia guest review