The staff is absolutely lovely and helpful. Ariel, Brian, Shahin, Maria R., Pete - just a few names, everyone is amazing. The atmosphere in the lobby with the art and music give off a nice relaxed vibe. There are some things that can be improved: in the bathroom towel racks would be good instead of small knobs; the ecofriendliness as per hotel's wish could be followed easier and the towels would dry.
If eco is important it would be advisable to encourage all guests to be responsible and throw away their own garbage when on the beach - maybe reusable glasses could be introduced, like the water bottles the hotel provide with water stations for fill-up. European guests are open to recycle. Such great staff on the beach!
The room was very clean, the bed comfortable, the pillows a bit high, for our personal taste. What can be disturbing is the almost constant music from the neighbouring hotel, which is much louder than the music in Sagamore, and can be heard even on the beach.
We would definitely chose Sagamore again when visiting Miami.