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The House by Elegant Hotels - All-Inclusive - Adult Only

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Exterior
Property amenity
Premium bedding, minibar, in-room safe, individually decorated
Free daily buffet breakfast
Body treatments, aromatherapy, hot stone massages, prenatal massages

Overview of The House by Elegant Hotels - All-Inclusive - Adult Only

The House by Elegant Hotels - All-Inclusive - Adult Only

5.0 star property
Paynes Bay beachfront property with spa and outdoor pool
9.2 out of 10 Superb
9.2/10 Superb

183 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Paynes Bay, Paynes Bay, St. James
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Room service
Feel at home
  • Private bathroom
  • Patio
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • On the beach
  • Sandy Lane Beach - 6 min drive
  • Carlisle Bay - 8 min drive
  • Brownes Beach - 20 min drive
  • U.S. Embassy - 12 min drive
  • Rockley Beach - 27 min drive
  • Dover Beach - 27 min drive

Getting around

  • Grantley Adams Intl. Airport (BGI) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Coffee Bean Sunset Crest - 2 min drive
  • The Lone Star - 5 min drive
  • Klynn's bar - 4 min drive
  • Wendy's Snack Bar - 18 min walk
  • Zaccios - 3 min drive

About this property

The House by Elegant Hotels - All-Inclusive - Adult Only

At The House by Elegant Hotels - All-Inclusive - Adult Only, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite snorkeling, surfing/body boarding, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Offering a beachfront location, All Day Dining at The Hou serves breakfast, lunch, and dinner. Other highlights at this luxurious property include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Motorized water sports
Rowing/canoeing
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Water skiing
Windsurfing

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

What to do

  • On the beach
  • Yoga classes
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.

Dining

All Day Dining at The Hou - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 17.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 160 per vehicle (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

House Elegant Hotels Adults
House Elegant Hotels Adults Hotel
House Elegant Hotels Adults Hotel Paynes Bay
House Elegant Hotels Adults Paynes Bay
House Elegant Hotels Adults Resort Paynes Bay
House Elegant Hotels Adults Resort
The House by Elegant Hotels Adults Only
House egant s Adults Paynes

Frequently asked questions

Does The House by Elegant Hotels - All-Inclusive - Adult Only offer free cancellation for a full refund?
Yes, The House by Elegant Hotels - All-Inclusive - Adult Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The House by Elegant Hotels - All-Inclusive - Adult Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The House by Elegant Hotels - All-Inclusive - Adult Only?
Yes, there's an outdoor pool.
Are pets allowed at The House by Elegant Hotels - All-Inclusive - Adult Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The House by Elegant Hotels - All-Inclusive - Adult Only?
Yes, there's free self parking.
Is airport shuttle service offered by The House by Elegant Hotels - All-Inclusive - Adult Only?
Yes, an airport shuttle is available. The charge is USD 160 per vehicle roundtrip.
What are the check-in and check-out times at The House by Elegant Hotels - All-Inclusive - Adult Only?
You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at The House by Elegant Hotels - All-Inclusive - Adult Only and nearby?
Have fun with onsite activities like kayaking, sailing, and water skiing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. The House by Elegant Hotels - All-Inclusive - Adult Only also has an outdoor pool and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near The House by Elegant Hotels - All-Inclusive - Adult Only?
Yes, All Day Dining at The Hou offers beachfront dining and ocean views.
Does The House by Elegant Hotels - All-Inclusive - Adult Only have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The House by Elegant Hotels - All-Inclusive - Adult Only like?
The House by Elegant Hotels - All-Inclusive - Adult Only is located on the waterfront, a short 1-minute walk from Paynes Bay Beach and 13 minutes' walk from Barbados Polo Club. The local area is walkable and popular for its beaches.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

sue, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Troy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very friendly and helpful. The grounds were beautiful and relaxing and there are a number of free water activities.
Cassandra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent property! Intimate, safe amazing staff and excellent service, one of the best boutique hotels!
Allison, 4-night trip
Verified Expedia guest review

8/10 Very good

The staff were amazing at the resort and is located in a great area.
Shaniece Akeema, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice hotel and location. Good rooms, good service, so so food.
Maria Manuela, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Sandy, 9-night trip
Verified Expedia guest review

8/10 Very good

The hotel has a nice relaxed, homely atmosphere. The food was good although did feel a little repetitive after a week. All the staff were good & some were excellent. I think the only point worth noting is the hotel was significantly more upmarket 10 years ago before Marriot took over. This upset some guests who had stayed in this time. However for me who had never stayed there before, I found the hotel good with nice rooms & lovely views out to sea.
BEN, 7-night trip
Verified Expedia guest review

6/10 Good

This was our second stay at The House, the first being in 2018 before it was taken over by Marriott. Unfortunately we felt that the service and attention to detail had slipped during this time. We had a nice relaxing stay but felt that some of the staff (not all), appeared disinterested in helping with any queries we had. We had arranged for a car to collect us from the airport (which had been confirmed via email) but upon arrival there was no car and the hotel said they hadn't organised it. They offered to pay our taxi fare but no apology was given. We had to ask for the toiletries in our room to be replenished on a couple of occasions (which would normally be done automatically), and the bathroom looked as though it was in need of some attention.The lunchtime service was sometimes slow and on one occasion we waited an hour and a quarter for our food. We asked the waitress to check it for us but she just mumbled something and walked away. Overall our stay was enjoyable. The food and drink was very nice and the location is fabulous. However I think when the prices are this high the service should be impeccable.
Richard, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Expedia your agents prioritising to celebrate what I can only imagine was a Christmas party over putting my cancellation request through to this hotel has cost me £929.00. For 7 weeks (since December 15th 2021), hours on end your agents have phoned me to the “back office” to investigate resulting in further weeks of emails “requesting a further 48 hours to investigate”. This has gone on long enough, your service is disgraceful. Even with proof from the hotel giving consent to void the booking if Expedia (being the third party) cancel it their end, as well as the hotel making direct contact with Expedia to give them the cancellation emailed you still didn’t make contact within the requested timeframe (12hours).
Sarah, 1-night romance trip
Verified Expedia guest review