Chicago, IL (PWK-Chicago Executive) - 46 min drive
Chicago Midway Airport (MDW) - 67 min drive
Geneva Station - 7 min drive
West Chicago Station - 15 min drive
Elgin National Street Station - 16 min drive
Restaurants
Panera Bread - 17 min walk
Cooper's Hawk Winery & Restaurants - 2 min drive
Taco Bell - 8 min walk
Olive Garden - 3 min drive
Panda Express - 3 min drive
About this property
Best Western Inn of St. Charles
Located in the entertainment district, Best Western Inn of St. Charles is a great choice for a stay in St. Charles. Guests looking to stay active can check out the nearby hiking/biking trails and segway rentals/tours, and free perks include self parking and on-the-go breakfast daily between 6 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
52 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Wildlife viewing nearby
Boat tours nearby
Segway rentals/tours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Laundry facilities
Multilingual staff
Facilities
2 buildings/towers
Television in common areas
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free long-distance and local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles
Frequently asked questions
Are pets allowed at Best Western Inn of St. Charles?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Inn of St. Charles?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Inn of St. Charles?
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Best Western Inn of St. Charles?
No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.
What is there to do at Best Western Inn of St. Charles and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes game viewing and segway rentals.
Does Best Western Inn of St. Charles have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Inn of St. Charles like?
Best Western Inn of St. Charles puts you in the heart of St. Charles. Popular attractions include Charlestowne Mall, which is 3 minutes away by car.
Best Western Inn of St. Charles Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Nov 2024
Roger
Roger, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 Oct 2024
Family business
Clean,quiet, dated
Bruce
Bruce, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2024
Logan
Logan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Tami
Tami, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Mostly really good
very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
25 Sep 2024
Not as advertised
Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Brendan
Brendan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sep 2024
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2024
Overall all good. Observation, would be nice if privides with good quality towels. Rest all good.
Aazam
Aazam, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Aug 2024
Clean, comfortable, affordable
Decent clean room but very outdated facility. Thankfully we got put into the “executive building “ so our rooms were accessible from the inside of the building (hallway). Although this was also very outdated.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 Aug 2024
We would not stay there again. There was a broken framed picture on the wall that could have fallen apart and hurt someone. There was a broken light bulb, dangling from the socket that could have broken and caused a fire. The walls were dirty and the bathroom was dirty. And there were 2 broken chairs.
CAROL
CAROL, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Aug 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
4/10 Fair
17 Aug 2024
The place needs remodeling & cleaning.
Hugo
Hugo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.
Krishna
Krishna, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Aug 2024
The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.
Shruti V
Shruti V, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2024
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Aug 2024
Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes.
When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.
Emily
Emily, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Excellent service and the management was very accommodating
Thomas
Thomas, 1-night business trip
Verified Expedia guest review
8/10 Very good
31 Jul 2024
Delbert
Delbert, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
All in all a very good stay - excellent value.
Mark
Mark, 1-night family trip
Verified Expedia guest review
2/10 Poor
23 Jul 2024
Should be called Worst Western
This place is so bad even the Bates Motel would shudder. It has zero redeeming qualities. Best Western should be ashamed to have their name on this dump. Which is unfair to dumps.
My socks were FILTHY after walking the floor. The towels are exfoliation devices. The bed is sunken down in the middle. The interior lighting is way too bright. The curtains don't work to block out the exterior lighting. From the moment you drive in and see the parking lot, you know you made an error in booking this hole. The ownership clearly puts no money back in to the property. How sad is it, that the Comfort Inn across the street looked 879x better. One would expect more, a lot more from a Best Western. The only bright spot was the decent restaurant next door. There was absolutely no way i would even think about trying the free breakfast in the lobby.