SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel within easy reach of Knott Sky Park

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suite, 1 King Bed, Non Smoking, Kitchenette
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette
Reception
Seasonal outdoor pool

Reviews

7.0 out of 10
Good
Near Joshua Tree National Park Oasis Visitor Center, SureStay Plus by Best Western Twentynine Palms Joshua Tree offers a peaceful retreat with continental breakfast and a daily manager's reception. Relax in the spa tub, unwind on the terrace or take a dip in the seasonal pool. With high-speed WiFi, coffee/tea in the lobby and helpful staff always ready to assist.

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Garden
The current price is CA $126
CA $140 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • Knott Sky Park - 3 min drive - 2.4 km
  • 29 Palms Historical Society - 5 min drive - 5.6 km
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 6.7 km
  • Fortynine Palms Oasis Trail - 7 min drive - 4.8 km
  • Joshua Tree National Park North Entrance - 12 min drive - 12.3 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive
  • Bermuda Dunes, CA (UDD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

SureStay Plus by Best Western Twentynine Palms Joshua Tree puts you within a 10-minute drive of Joshua Tree National Park. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. A hot tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 82 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible van parking
  • Lever door handles
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from March 25 to November 20

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.

What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?

Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus by Best Western Twentynine Palms Joshua Tree also has a picnic area and a garden.

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Reviews

7.0

Good

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Hot Tub
Location
Bathroom
Air conditioning
Refrigerator

Reviews

4/10 Fair

Anita, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

amazing staff great amenities would stay again !
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Katy, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Meh

The entire property is run down - very used looking furniture, cracks/holes in walls, fitness center was closed for repairs, as was the pool/hot tub.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a clean, friendly Hotel. We've never had a problem. When we come out for our getaway, we stay here.
Sylvia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Roach Motel!!

COCKROACHES COCKROACHES COCKROACHES!!!!!!!!!!!!! Staff was nice about the refund, sort of. We were visited by our unwanted guests at 5 pm. We packed up immediately!! They gave us 100 percent back on the next day charge but offered only 20% of the current day? That doesn’t seem fair considering that we had to rebook and pay 100% for another place to stay that night. The room was seriously filthy. The bedside tables had sticky grit on them when checked in. If you are reading this, PLEASE DO NOT STAY HERE!!!
Brian, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Megan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom had mold, hair dryer didn't work, toilet tank was slowly running all night
1-night trip
Verified Hotels.com guest review

8/10 Very good

Had a little trouble with our sink. Hot and cold was reversed, which made me think we had no hot water in the sink. Got used to that. The drain didn't work well either, but they worked on fixing that.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Jairo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

HJ, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Lisa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Save your time and money

The filthiest room I’ve stayed in. The room floor was absolutely dirty. The room looked extremely old with a lot of rust, dirt and filthy spots. The bathroom was the worst. The bathtub would not drain and was filled with hair because of this. It looks like the bath tub was slippery because nothing ever drained and looks like it was never cleaned. This place is absolutely overcharges and should not even be a one star property.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

vanessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

was able to wind down and relax. comfortable bed and clean sheets
Chelsea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

2/10 Poor

rocio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jazmyne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

There was a leak from the ceiling and it kept us awake all night
Hye yeon, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We booked a room with a kitchen, but upon arrival, we found it to be in very poor condition. The kitchen was extremely outdated, covered in grease, and even had a frying pan filled with oil left in the oven. The listing claimed to include kitchen tools like knives and a cutting board, but none were provided. After asking the front desk, they supplied plastic utensils along with pots and pans, but the pots were dirty and required cleaning before use. The room itself had an unpleasant odor, reminding me of body odor, so we had to open all the windows to air it out. The carpet appeared unvacuumed for some time, and there was a small hole in the ceiling that looked like it had been cut with a knife. Additionally, the window screen was bent and looked like it had been kicked out; we put it back on as a courtesy. Overall, the experience was disappointing, especially given the extra cost for the kitchen. The lack of proper supplies and poor maintenance of the room made it an unpleasant stay. We will not be returning.
Michael, 2-night romance trip
Verified Expedia guest review