SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel within easy reach of Knott Sky Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Terrace/patio
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Suite, 1 King Bed, Non Smoking, Kitchenette
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Garden
The price is CA $132
CA $146 total
includes taxes & fees
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • Theatre 29 - 5 min drive
  • 29 Palms Historical Society - 5 min drive
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive
  • Fortynine Palms Oasis Trail - 7 min drive
  • Joshua Tree National Park North Entrance - 12 min drive

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive
  • Bermuda Dunes, CA (UDD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

SureStay Plus by Best Western Twentynine Palms Joshua Tree puts you within a 10-minute drive of Joshua Tree National Park. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 82 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • 4 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible van parking
  • Lever door handles
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from March 25 to November 20

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.
What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus by Best Western Twentynine Palms Joshua Tree also has a picnic area and a garden.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.2

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel to stay while visiting Joshua Tree National park. It is cheaper as compared to nearby hotels, good thing is breakfast included which is normal stuff and good. Rooms are spacious, the building looks little worn. But ok for few days stays.
Lakshmi, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Xie, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

2/10 Poor

Adam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tyler, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach. I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

For follow up if you choose.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Alvin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christelle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is a Worst Western, not Best.
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it. And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
Colin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Would not stay again.
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Kenneth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A good stay for a night
Nice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
Jesper, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Service
The Front Desk was friendly during check in and check out. They made sure that I received credit for my stay and helped me navigate through 3 different accounts I didn't know I had.
Joseph, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Beds were comfortable and location was convenient. Pool was green and covered in sludge - completely unusable. Rooms were clean-ish, walls were thin, and there were cockroaches. Wouldn’t stay again.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Decent place for the $$
The lady who checked us in was very friendly and helpful. The room was nice and big. The room walls and doors could use a wipe down. The shower water goes hot and cold during the 10 minute shower. Our bathroom toilet was plugged in the morning not sure what happened as it was working fine before we went to bed. Would be nice if they got pillows for the beds, I think there was a throw pillow and a sheet full of sheets for my pillows lol. But overall for the area was the best price for a decent place to stay for the night.
Amber, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The only thing I want to complain is the matress. It’s too soft which makes my back hurt. I have to go to my car to sleep at 5:30 am. I don’t recommend going to this hotel if you don’t like the soft mattress.
Cheng, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The rooms were nice, but we did not receive a bed change despite room service coming in to pick up dirty towels. There were also stains on our bed, and on our pillows. The pool was very dirty, and generally filled with bugs and leaves. It was very disappointing considering the pool and hot tub were the reason we booked with this hotel.
Miranda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joel, 1-night trip
Verified Expedia guest review

8/10 Very good

Cheryl, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We weren’t told the pool wasn’t working at check in. It wasn’t until we asked about the pool after an hour that we were told it was “broken” due to weather damage that had happened a month before we arrived. We have family near by and had asked about the “storm.” The room was dirty. We asked for the room to be cleaned 2 days in a row and by the 3rd day we finally got new towels, no new soap, no bed made, no spot to take our own garbage out. While I understand if there’s limited staff….communication about services to your customers would benefit their stay greatly. We ended up spending more money finding things to do while there other than what was initially planned which was family time relaxing at the pool and in the room while using the BBQ that I never did see. Pictures of this place upon booking do NOT match the conditions you stay in.
Tiffany, 4-night family trip
Verified Expedia guest review

8/10 Very good

The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Lori, 1-night romance trip
Verified Expedia guest review

6/10 Good

Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Kay, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
2-night trip
Verified Hotels.com guest review