10/10 Exceptional
Good service staff, environment, and location.
One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Wee Hong
Wee Hong, 2-night trip
Sofitel Hangzhou Westlake
Luxury hotel with indoor pool, connected to a shopping center, near West Lake
Sofitel Hangzhou Westlake, nestled near Broken Bridge and Wulin Square, offers a tranquil retreat with a coffee shop, dry cleaning services and 3 on-site restaurants. Unwind in the sauna or steam room or work out at the 24-hour gym.
Very good
Popular amenities
- Pool
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Sauna
- Steam room
- 24-hour room service
- Coffee shop/cafe
- Business center
- Meeting rooms
- Airport shuttle
For families (6)
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Terrace
- Daily housekeeping
CA $159
CA $186 total
includes taxes & fees
Jan 25 - Jan 26
Why we love this property
Luxury lakeside art hotel
Marvel at this luxury hotel's art showcase, which spotlights local talent. The city center location brings together lake views and historic charm.
Culinary delights
Dine at 3 restaurants or a laid-back cafe with a stylish bar to cap the evening. Vegan and vegetarian options shine, including a hearty buffet breakfast.
Premium sleep comfort
Premium bedding and down comforters create a luxurious slumber space. Blackout drapes and pillow menus ensure perfect rest, with 24-hour room service ready.
Room options
Check availability for these dates
Showing 11 of 11 rooms
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
- 60 sq m
- 1 bedroom
- City view
- Sleeps 4
- 1 King Bed
Luxury Room, 1 King Bed, Club Lounge Access
Highlights
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
- 45 sq m
- Sleeps 3
- 1 King Bed
Luxury City View King Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 45 sq m
- City view
- Sleeps 3
- 1 King Bed
Luxury Room, 1 King Bed, Club Lounge Access, City View
Highlights
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
- 45 sq m
- City view
- Sleeps 3
- 1 King Bed
Superior City View King Room
Exceptional
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 35 sq m
- City view
- Sleeps 3
- 1 King Bed
Superior Room, 2 Twin Beds, City View
Very good
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 35 sq m
- City view
- Sleeps 3
- 2 Twin Beds
Suite, 1 King Bed (Prestige)
Highlights
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
- 80 sq m
- 1 bedroom
- City view
- Sleeps 4
- 1 King Bed
Superior King Room
Excellent
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 35 sq m
- Sleeps 3
- 1 King Bed
Luxury King Room
Exceptional
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 45 sq m
- Sleeps 3
- 1 King Bed
Superior Room, 2 Twin Beds
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- 35 sq m
- Sleeps 3
- 2 Twin Beds
Luxury Room, 2 Twin Beds
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
- Sleeps 3
- 2 Twin Beds
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About the area
333 West Lake Avenue, Hangzhou, Zhejiang, 310002
About this property
Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake offers a great location, putting you within just a 10-minute walk of West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Yong Jin Ge, which is one of 3 restaurants and serves lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Wushan Square Station is 7 minutes and Ding'an Road Station is 9 minutes.
At a glance
Property amenities
Room amenities
Special features
Dining
Yong Jin Ge - This restaurant serves lunch and dinner.
Kwee Zeen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Le Bar - Onsite pub. Open daily.
Club lounge - Onsite bar. Open daily.
Sky Garden RoofTop Lounge - Onsite rooftop bar. Open daily.
Frequently asked questions
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Get instant answers with AI powered search of property information and reviews.
Sofitel Hangzhou Westlake Reviews
Very good
8.6
Cleanliness
9.0
Location
8.6
Staff & service
8.8
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
- Breakfast offered an excellent selection with good value for money and a takeaway service for coffee and tea. (5 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Great location and service.
Thu
Thu, 3-night trip
10/10 Exceptional
Excellent hotel with great buffet breakfast and very friendly hotel staff
Jie
Jie, 7-night trip
10/10 Exceptional
Clean room! Polite staff!
Kwok Wing
Kwok Wing, 2-night trip
10/10 Exceptional
Lovely hotel
Lovely hotel amazing location
Bradley
Bradley, 2-night trip
10/10 Exceptional
Very kind staff; amazing location;
Sunil
Sunil, 3-night trip
10/10 Exceptional
Very well located, clean, good breakfast
Arnaldo
Arnaldo, 3-night trip
10/10 Exceptional
Friendly staffs and very convenient
andy
andy, 2-night trip
10/10 Exceptional
Very nice location and great service👍
Haitian
Haitian, 1-night trip
8/10 Very good
Close to westlake.
Shang-Woo
Shang-Woo, 3-night trip
10/10 Exceptional
Lovely Visit
Enjoyed completely
Christopher M.
Christopher M., 4-night trip
10/10 Exceptional
Excellent service. Value for money
Tin Kin
Tin Kin, 2-night trip
10/10 Exceptional
They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!
Huo
Huo, 1-night trip
10/10 Exceptional
It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
Susan
Susan, 2-night trip
8/10 Very good
Excellent location
Great location next to the lake
amitabh
amitabh, 1-night trip
10/10 Exceptional
Convent location a block from West Lake, clean comfortable facility, would stay here again.
Gail
Gail, 2-night trip
8/10 Very good
Good breakfast. Nice environment. Clean place. The staff are nice.
But the wifi is not working well.
Peng
Peng, 5-night trip
10/10 Exceptional
close to eatery and lake. very relaxing
Kia How
Kia How, 4-night trip
6/10 Good
Old dated rooms and clean
Hany
Hany, 3-night trip
10/10 Exceptional
The staff were very helpful and accommodating. Highly recommended!
Gregory
Gregory, 3-night trip
10/10 Exceptional
Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.
Jun Yi
Jun Yi, 2-night trip
8/10 Very good
Good location, but facilities a bit old.
Yang
Yang, 4-night trip
10/10 Exceptional
Good Hotel
convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district
Leung Kai
Leung Kai, 3-night trip
10/10 Exceptional
Next to the Westlake, very easy to access. Central location
Minchuan
Minchuan, 2-night trip
10/10 Exceptional
Quick Overnight in Hangzhou
Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
Verified traveller
1-night trip
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