Sofitel Hangzhou Westlake

Luxury hotel with full-service spa, connected to a shopping center, near West Lake

Choose dates to view prices

Sofitel Hangzhou Westlake puts you just a 5-minute drive from West Lake and Broken Bridge. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Yong Jin Ge, one of 3 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Wushan Square Station is 7 minutes and Ding'an Road Station is 9 minutes.
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
CA $143
CA $167 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Showing 11 of 11 rooms
A hotel room with a large bed, a TV mounted on the wall, a dining table with a fruit bowl, and a view of trees through the window.

Junior Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A hotel room with a bed, bedside table, lamp, TV, and a dining area with a table set for two.

Luxury Room, 1 King Bed, Club Lounge Access

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Luxury City View King Room

Exceptional
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Luxury Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with a large bed, a desk, a chair, a television, and a window with a view of trees.

Superior City View King Room

Wonderful
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with two beds, a television, a desk, and a dining table with fruit.

Superior Room, 2 Twin Beds, City View

Very good
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet
A modern hotel room with a large window, a chandelier, a sofa, a dining table, and a TV.

Suite, 1 King Bed (Prestige)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A hotel room with a bed, a desk with a television, a dining table with chairs, and a carpeted floor.

Superior King Room

Excellent
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with a bed, bedside table, lamp, TV, and a dining area with a table set for two.

Luxury King Room

Wonderful
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

Good
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet
A hotel room with a bed, a desk with a lamp, a TV, and a vase with flowers.

Luxury Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the area

Map
333 West Lake Avenue, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake - 4 min walk - 0.4 km
  • Westlake Yintai Commercial Center - 6 min walk - 0.5 km
  • Qinghefang Old Street - 10 min walk - 0.8 km
  • Wushan Square - 12 min walk - 1.1 km
  • Wushan Night Market - 18 min walk - 1.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 9 min drive
  • Yuhang Railway Station - 21 min drive
  • Wushan Square Station - 7 min walk
  • Ding'an Road Station - 9 min walk
  • Jiangcheng Road Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪Yonghe King - ‬4 min walk
  • ‪源兴面馆 - ‬3 min walk
  • ‪九点半 (Awfully Chocolate) - ‬1 min walk
  • ‪星巴克 - ‬4 min walk

About this property

Sofitel Hangzhou Westlake

  • Sofitel Hangzhou Westlake puts you just a 5-minute drive from West Lake and Broken Bridge. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Yong Jin Ge, one of 3 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Wushan Square Station is 7 minutes and Ding'an Road Station is 9 minutes.

At a glance

Hotel size

    • 233 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s spa will not be available until further notice.
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Sofitel Hangzhou Westlake Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities

What guests liked

  • Breakfast offered a great selection of options and was good value for money. (11 reviews)
  • The property is surrounded by a variety of reasonably priced restaurants and eateries within walking distance. (5 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

Good hotel with great location!!
Verified review

10/10 Exceptional

The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too.
Verified review

10/10 Exceptional

Staff were all around very nice!
Verified review

10/10 Exceptional

Very well located, clean, good breakfast
Verified review

10/10 Exceptional

Lovely hotel

Lovely hotel amazing location
Verified review

10/10 Exceptional

Very kind staff; amazing location;
Verified review

8/10 Very good

The room was great and the staff was always courteous.
Verified review

10/10 Exceptional

Great location and service.
Verified review

10/10 Exceptional

Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room!
Right across the street from Sofitel Hotel!
Restaurant in hotel
Robe in room!
Pool in hotel
Verified review

10/10 Exceptional

The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am.
Verified review

10/10 Exceptional

Spacious n convenient location. Have good transport service
Verified review

10/10 Exceptional

Friendly staffs and very convenient
Verified review

10/10 Exceptional

Very nice location and great service👍
Verified review

8/10 Very good

Excellent location

Great location next to the lake
Verified review

10/10 Exceptional

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
Verified review

10/10 Exceptional

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Verified review

10/10 Exceptional

Received a room upgrade and had a nice breakfast with my kid. Next to West Lake, so can’t beat the location. Swimming pool is small but we enjoyed it anyway. Nice views from the terrace on the 6th floor overseeing the lake. Overall, a great stay.
View for the terrace in winter.
At the West Lake.
Verified review

10/10 Exceptional

Convent location a block from West Lake, clean comfortable facility, would stay here again.
Verified review

8/10 Very good

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.
Verified review

10/10 Exceptional

Clean room! Polite staff!
Verified review

10/10 Exceptional

Good Hotel

convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district
Verified review

10/10 Exceptional

close to eatery and lake. very relaxing
Verified review

10/10 Exceptional

I like the room as they really fulfill my request on high floor and upgrade my room.
Verified review

10/10 Exceptional

Quick Overnight in Hangzhou

Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
Verified review

10/10 Exceptional

Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service. This hotel also offered a free washing machine and dryer to use. This was so handy after days of travelling.