Sofitel Hangzhou Westlake

Luxury hotel with indoor pool, connected to a shopping center, near West Lake

Choose dates to view prices

Wed, Jan 14
Fri, Jan 16
January 2026
14
February 2026
Sofitel Hangzhou Westlake, nestled near Broken Bridge and Wulin Square, offers a tranquil retreat with a coffee shop, dry cleaning services and 3 on-site restaurants. Unwind in the sauna or steam room or work out at the 24-hour gym.
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
CA $159
CA $186 total
includes taxes & fees
Jan 25 - Jan 26

Why we love this property

Luxury lakeside art hotel
Marvel at this luxury hotel's art showcase, which spotlights local talent. The city center location brings together lake views and historic charm.
Culinary delights
Dine at 3 restaurants or a laid-back cafe with a stylish bar to cap the evening. Vegan and vegetarian options shine, including a hearty buffet breakfast.
Premium sleep comfort
Premium bedding and down comforters create a luxurious slumber space. Blackout drapes and pillow menus ensure perfect rest, with 24-hour room service ready.

Room options

Showing 11 of 11 rooms
Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, down comforters, minibar
Luxury Room, 1 King Bed, Club Lounge Access
1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
City view
1 bedroom, premium bedding, down comforters, minibar
Luxury City View King Room
1 bedroom, premium bedding, down comforters, minibar

Luxury City View King Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
City view
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, Club Lounge Access, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Superior City View King Room
Superior City View King Room
Superior City View King Room | View from room

Superior City View King Room

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Superior Room, 2 Single Beds, City View
Superior Room, 2 Single Beds, City View | View from room
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Twin Beds, City View

Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds
Suite, 1 King Bed (Prestige) | View from room
Suite, 1 King Bed (Prestige)
Suite, 1 King Bed (Prestige)
Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Superior King Room
Superior King Room
Designer toiletries, hair dryer, bathrobes, slippers

Superior King Room

Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Luxury King Room

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
Designer toiletries, hair dryer, bathrobes, slippers
Superior Room, 2 Single Beds
1 bedroom, premium bedding, down comforters, minibar
Designer toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
Luxury Room, 2 Single Beds
Luxury Room, 2 Single Beds
Luxury Room, 2 Single Beds
Luxury Room, 2 Single Beds

Luxury Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
333 West Lake Avenue, Hangzhou, Zhejiang, 310002

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Qinghefang Old Street - 10 min walk - 0.8 km
  • Xihu Tiandi - 10 min walk - 0.9 km
  • Zhejiang University First Affiliated Hospital - 15 min walk - 1.3 km
  • Wushan Night Market - 15 min walk - 1.3 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 9 min drive
  • South Railway Station - 17 min drive
  • Wushan Square Station - 7 min walk
  • Ding'an Road Station - 9 min walk
  • Jiangcheng Road Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪新白鹿餐厅 - ‬3 min walk
  • ‪McDonald's (麦当劳) - ‬1 min walk
  • ‪香天下 - ‬3 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪九点半 (Awfully Chocolate) - ‬1 min walk

About this property

Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake offers a great location, putting you within just a 10-minute walk of West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Yong Jin Ge, which is one of 3 restaurants and serves lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Wushan Square Station is 7 minutes and Ding'an Road Station is 9 minutes.

At a glance

Hotel size

    • 233 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s spa will not be available until further notice.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Bed rails
  • Lifeguard on site

What to do

  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Yong Jin Ge - This restaurant serves lunch and dinner.
Kwee Zeen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Le Bar - Onsite pub. Open daily.
Club lounge - Onsite bar. Open daily.
Sky Garden RoofTop Lounge - Onsite rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 188 per person
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 288.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 11:30 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

Also known as

Hangzhou Sofitel
Hangzhou Westlake
Sofitel Hangzhou
Sofitel Hangzhou Westlake
Sofitel Westlake
Sofitel Westlake Hangzhou
Sofitel Westlake Hotel
Sofitel Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

Does Sofitel Hangzhou Westlake offer free cancellation for a full refund?

Yes, Sofitel Hangzhou Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Hangzhou Westlake?

Yes, there's an indoor pool. Guests have pool access from 11:30 AM to 8:00 PM.

Are pets allowed at Sofitel Hangzhou Westlake?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sofitel Hangzhou Westlake?

Yes, there's free self parking.

Is airport shuttle service offered by Sofitel Hangzhou Westlake?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.

What are the check-in and check-out times at Sofitel Hangzhou Westlake?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sofitel Hangzhou Westlake and nearby?

Have fun with nearby activities like boat tours and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Are there restaurants at or near Sofitel Hangzhou Westlake?

Yes, there are 3 onsite restaurants.

What's the area around Sofitel Hangzhou Westlake like?

Sofitel Hangzhou Westlake is in Shangcheng, a short 7-minute walk from Wushan Square Station and 5 minutes' walk from West Lake.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Sofitel Hangzhou Westlake Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast offered an excellent selection with good value for money and a takeaway service for coffee and tea. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Wee Hong, 2-night trip

10/10 Exceptional

Great location and service.
Thu, 3-night trip

10/10 Exceptional

Excellent hotel with great buffet breakfast and very friendly hotel staff
Jie, 7-night trip

10/10 Exceptional

Clean room! Polite staff!
Kwok Wing, 2-night trip

10/10 Exceptional

Lovely hotel

Lovely hotel amazing location
Bradley, 2-night trip

10/10 Exceptional

Very kind staff; amazing location;
Sunil, 3-night trip

10/10 Exceptional

Very well located, clean, good breakfast
Arnaldo, 3-night trip

10/10 Exceptional

Friendly staffs and very convenient
andy, 2-night trip

10/10 Exceptional

Very nice location and great service👍
Haitian, 1-night trip

8/10 Very good

Close to westlake.
Shang-Woo, 3-night trip

10/10 Exceptional

Lovely Visit

Enjoyed completely
Christopher M., 4-night trip

10/10 Exceptional

Excellent service. Value for money
Tin Kin, 2-night trip

10/10 Exceptional

They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!
Huo, 1-night trip

10/10 Exceptional

It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay.
Susan, 2-night trip

8/10 Very good

Excellent location

Great location next to the lake
amitabh, 1-night trip

10/10 Exceptional

Convent location a block from West Lake, clean comfortable facility, would stay here again.
Gail, 2-night trip

8/10 Very good

Good breakfast. Nice environment. Clean place. The staff are nice. But the wifi is not working well.
Peng, 5-night trip

10/10 Exceptional

close to eatery and lake. very relaxing
Kia How, 4-night trip

6/10 Good

Old dated rooms and clean
Hany, 3-night trip

10/10 Exceptional

The staff were very helpful and accommodating. Highly recommended!
Gregory, 3-night trip

10/10 Exceptional

Very nice hotel despite being slightly old. The hotel is very pretty and service is extremely good.
Jun Yi, 2-night trip

8/10 Very good

Good location, but facilities a bit old.
Yang, 4-night trip

10/10 Exceptional

Good Hotel

convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district
Leung Kai, 3-night trip

10/10 Exceptional

Next to the Westlake, very easy to access. Central location
Minchuan, 2-night trip

10/10 Exceptional

Quick Overnight in Hangzhou

Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants.
1-night trip