Experience all-inclusive bliss at Hotel Riu Negril - All Inclusive, set on a stunning stretch of Seven Mile Beach. Enjoy the sun-kissed beach and try your hand at volleyball, or unwind with a treatment at Renova Spa. With 5 restaurants to choose from and free in-room WiFi, you'll find plenty of ways to indulge.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Gym
Spa
Pool
24/7 front desk
Main amenities (12)
Daily housekeeping
On a private beach
6 restaurants and 6 bars/lounges
Full-service spa
3 outdoor pools
Nightclub
Free children's club
Free supervised childcare
Health club
Sauna
Beach sun loungers
Beach towels
Feel at home (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Cable/satellite TV service
Garden
Room options
Available filters for rooms
Showing 60 of 60 rooms
View all photos for Standard Room, Garden View (L)
Standard Room, Garden View (L)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room (U)
Double Room (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Garden View (U)
Double Room, Garden View (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Oceanfront (U)
Double Room, Oceanfront (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 2
2 Double Beds OR 1 King Bed
View all photos for Standard Double Room, Partial Sea View (L)
Standard Double Room, Partial Sea View (L)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room (L)
Standard Room (L)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Standard Room, Oceanfront (L)
Standard Room, Oceanfront (L)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
Family Room, 2 Bedrooms (C)
Highlights
Balcony
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Shower/tub combination
28 sq m
Sleeps 5
1 King Bed and 2 Double Beds
View all photos for Double Room, Oceanfront (C)
Double Room, Oceanfront (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 2
1 King Bed OR 2 Double Beds
View all photos for Standard Room (E)
Standard Room (E)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Ocean View (C)
Double Room, Ocean View (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
1 King Bed OR 2 Double Beds
View all photos for Double Room, Garden View (C)
Double Room, Garden View (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
1 King Bed OR 2 Double Beds
View all photos for Double Room, Ocean View (U)
Double Room, Ocean View (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
28 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Oceanfront (B2C-US)
Double Room, Oceanfront (B2C-US)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 2
2 Double Beds OR 1 King Bed
View all photos for Double Room, Ocean View (B2C-US)
Double Room, Ocean View (B2C-US)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Connecting Rooms, Garden View (C)
Double Room, Connecting Rooms, Garden View (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 5
1 King Bed and 2 Queen Beds
View all photos for Double Room (B2C-US)
Double Room (B2C-US)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, Garden View (B2C-US)
Double Room, Garden View (B2C-US)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Double Room, 2 Bedrooms, Garden View (U)
Double Room, 2 Bedrooms, Garden View (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Double Room, 2 Bedrooms (U)
Double Room, 2 Bedrooms (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Double Room, 2 Bedrooms, Oceanfront (U)
Double Room, 2 Bedrooms, Oceanfront (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Double Room, Connecting Rooms, Oceanfront (C)
Double Room, Connecting Rooms, Oceanfront (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 5
1 King Bed and 2 Queen Beds
View all photos for Double Room, 2 Bedrooms, Ocean View (U)
Double Room, 2 Bedrooms, Ocean View (U)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Double Room, Oceanfront (Swim-Up | U | 18+)
Double Room, Oceanfront (Swim-Up | U | 18+)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 2
1 King Bed
Family Room, 2 Bedrooms (U)
Highlights
Balcony
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Eco-friendly toiletries
Sleeps 5
2 Queen Beds and 1 King Bed
View all photos for Double Room, Connecting Rooms, Ocean View (C)
Double Room, Connecting Rooms, Ocean View (C)
Highlights
Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Hair dryer
Sleeps 5
1 King Bed and 2 Queen Beds
Family Room, 2 Bedrooms (E)
Highlights
Balcony
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Shower/tub combination
Sleeps 6
1 King Bed
View all photos for Double Room, Oceanfront (Swim-Up | 18+ | C)
Double Room, Oceanfront (Swim-Up | 18+ | C)
Highlights
Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Shower/tub combination
Sleeps 2
1 King Bed OR 2 Double Beds
View all photos for Double Room, Oceanfront (Swim-Up | B2C-US)
Double Room, Oceanfront (Swim-Up | B2C-US)
Highlights
Balcony
Air conditioning
TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Eco-friendly toiletries
Sleeps 2
1 King Bed
View all photos for Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)
Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)
Highlights
Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Shower/tub combination
Sleeps 2
1 King Bed OR 2 Double Beds
View all photos for Double Room, Connecting Rooms, Oceanfront (B2C-CA)
Sir Donald Sangster Intl. Airport (MBJ) - 96 min drive
Restaurants
Green Island Restaurant, RIU - 2 min walk
Hunter Steakhouse - 4 min drive
Ackee - 4 min drive
Hedonism II - Delroy's Bar - 5 min drive
Mahogany - 5 min drive
About this property
Hotel Riu Negril - All Inclusive
Hotel Riu Negril - All Inclusive offers a private beach where you can play volleyball or relax in a sun lounger, plus you'll be within a 15-minute walk of Jamaica Beaches. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Green Island, one of 6 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 6 bars/lounges, a nightclub, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
420 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cribs (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
6 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Grocery/convenience store
What to do
On a private beach
Fitness classes
Beach volleyball
Shopping
Golfing nearby
Kayaking nearby
Scuba diving nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
ATM/banking
Garden
Television in common areas
Health club
3 outdoor pools
Full-service spa
3 indoor pickleball courts
Nightclub
Hot tub
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Art Deco architecture
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Green Island - This buffet restaurant serves breakfast and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Luigi - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mandalay - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril
Frequently asked questions
Does Hotel Riu Negril - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Negril - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Negril - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Negril - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Negril - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Negril - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
What is there to do at Hotel Riu Negril - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Hotel Riu Negril - All Inclusive also has 6 bars, a nightclub, and a private beach, as well as a sauna, a health club, and a garden.
Are there restaurants at or near Hotel Riu Negril - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Hotel Riu Negril - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Negril - All Inclusive like?
Hotel Riu Negril - All Inclusive is on Jamaica Beaches, a short 1-minute walk from Bloody Bay and 6 minutes' walk from Bloody Bay Beach. Travelers say that the property is in a great location.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jan 2025
Jeremy
Jeremy, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Riu was awesome, dude! Perfect for kids, tons to do, amazing food, great service, and everyone was super nice.
Kevin
Kevin, 4-night family trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
I have been coming to this resort for the last 14 years.We arrived in our room with no usable phone. No working TV. I
had to walk to the front desk because of no phone. They came 2 days later to
fix the TV but not the phone. Then we had no beverages in our room so
reported to desk again after walking a distance to get there. The common
response was always why didn't you just call. I would have to explain once
again we have no phone. This went on the full time of our stay we left with
out a working phone. My husband had to walk to the desk to get our bags
picked up because even though we requested a pick up time to make our bus no
one showed and we still had no phone. We wanted a peaceful relaxing time and
half of that was taken away with issues and the other half by the constant
construction going on all day. We didn't get a reduced pride for contraction
zone. We pay a lot to stay here and I feel I didn't get what we paid for.
RONA
Verified Travelocity guest review
4/10 Fair
31 Dec 2024
This place is not worth going. No room service, the staff is not accommodating. The food is not good. My son was sick and they would not allow me to take food to the room. They advised I walked with my sick son who had a fever to another restaurant on the property, and I could take food to
My room from there. When you request anything to the room it comes a day later. After speaking with staff and locals it’s know as the worst resort in Negril. It is on bloody bay, not 7 mile beach. The water at the beach has an ofor and is dark and murky. You must walk 10 minutes to the beach at the other Riu resort. You can use the beach there, but none of the facilities. I will go back to Jamaica. I would NEVER stay here or another Riu resort. So disappointed at this resort. I am glad we spent some time each day off the resort.
Phoebe
Phoebe, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2024
Vanesa
Vanesa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2024
Collin
Collin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2024
Relaxing
It was very relaxing, no complaints.
Carol
Carol, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
The grounds were beautiful and the staff were very efficient, friendly, and understanding. The dining options were appreciated but i think the desserts were mostly too sweet.
KERRYAN
KERRYAN, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 Dec 2024
In general
Our stay was great
Staff do everything to help us
Maria
Maria, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2024
Food, drinks and amenities were great but we were on the 400 block and had problems with mosquitoes. We got bitten a lot.
Claudia
Claudia, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 Dec 2024
The staffs are very friendly. Just AC seems to go off in the middle of night and the last night our fan stopped working. Other than that it was a good stay. The young lady that helped us at front desk was very helpful and nice.👍
Ceris
Ceris, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2024
Riu has significantly improved in virtually every facet — the food is tasty, the entertainment is well thought out, well practiced and very engaging and enjoyable, the staff members are (for the most part) very friendly and helpful, the renovations to the exterior make the whole place feel contemporary and refreshed. We had an issue with the AC in our room that despite numerous calls and visits from the technician was not resolved, and so it was uncomfortably hot in the room. However, we will definitely be back next Christmas, it was a wonderful time!
Angel
Angel, 3-night family trip
Verified Expedia guest review
4/10 Fair
27 Dec 2024
Nicketa
Nicketa, 3-night trip
Verified Expedia guest review
2/10 Poor
26 Dec 2024
THE STAFF ARE TRAINED TO PUT BLACK PEOPLE TO THE BACK IN TERMS OF SERVICE. I WENT TO THE DINING AREA, GOT SOME FOOD AND WAITED ABOUT 15 MINUTES AND NO ONE APPROACHED MY TABLE TO OFFER ME A DRINK. AFTER I HAD ENOUGH OF THE NONSENSE, I CALLED A MANAGER OVER AND ASKED HOW WAS THE WAIT TO BE RECOGNISE. HE ASKED A WAITER TO ASSIST ME WITH A CUP OF TEA. THE WAITER TOOK HIS OWN SWEET TIME CLEARING TABLES BEFORE HE GOT TO ME. I WAS FUMING. I TOLD HIM THAT I WAS OKAY AND DID NOT FINISH THE FOOD THAT I WAS EATING. I TORE A DOLLAR IN TWO AND LEFT AT THE TABLE FOR THE TIP, THEN WALKED OUT.
THE SECOND ISSUE WAS THAT I ASKED FOR A TV REMOTE 2 NIGHTS IN A ROW AND NEVER RECEIVED ONE.
THE WATER IN THE SHOWER DID NOT DRAIN ALL THE WAY OUT DUE TO POOR TILING. TAKING A SHOWER AND HAVE STANDING WATER ON THE GROUND IN THE SHOWER WAS SICKENING.
I USUALLY HAD A MEAL WHILE I AM OUT ON THE ROAD. ONE NIGHT I WAS A BIT HUNGRY AND WENT TO THE SPORTS BAR TO GET SOMETHING. THERE WAS NOTHING THAT I WOULD EAT ON THE MENU SO I ASKED FOR AN ORDER OF FRIES. I HAD 2 DRINKS TO PASS THE WAITING TIME. AFTER WAITING FOR ABOUT 45 MINUTES, THERE WAS STILL NO FRIES BEING SERVED TO ME SO I LEFT.
YOU WOULD THINK THAT COMING HOME TO YOUR OWN COUNTRY, RELAXING IN A HOTEL WOULD BE LIKE A DREAM BUT IT WAS A NIGHTMARE.
IT WAS THE WORST EVER. VERY DISGUSTING.
vinroy
vinroy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Dec 2024
Kimberly
Kimberly, 4-night family trip
Verified Expedia guest review
8/10 Very good
21 Dec 2024
The property was very clean
Aimee
Aimee, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2024
Great place to stay at.
Tiffany
Tiffany, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
18 Dec 2024
1 of the staff at the gifts shop. My bag touch something as accident she said I had to pay for it
Sylvana
Sylvana, 1-night family trip
Verified Expedia guest review
6/10 Good
9 Oct 2024
First our room was leaking water from the bathroom and because of that we had to change rooms and it was no different same problem. The food was not that great not enough Jamaica food. The pool in the water it dirty. It look like vomit was in the water flooring on the top and this was early before lunch. I did enjoy my stay and it was my birthday.
christina
christina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2024
Tanice
Tanice, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
I looooved this hotel so much !!!! The service was excellent!!! The food was amazing!!!! The entertainment team was top notch!!!! They are doing renovations now !!! I can’t wait to go back & see the new renovations! Definitely planning to go back soon