8/10 Very good
May 14, 2025
Could be great with some updates needed
Location is good, 20 mins from airport and 5 mins taxi ride to Lara town for shopping. Be aware that a number of stores located in the hotel lobby only accept cash. Theres tonnes of things for kids and adutlts to do. Hotel is huge and facilitles really great for adults and children. Food is good and decent variety. The only things that need to be improved is the aircon at its coldest setting on full fan speed is totally useless, which made the room unbearably hot to sleep in so we have very bad sleep during our 4 day stay. Also just note that there is a new hotel being built next to the Kremlin so you'll need to ask for a quiet room if you want some rest. The construction work is really loud and runs until midnight every day and begins again at 07:30am. We asked for a room change which was agreed by the hotel staff but it was really inconvenient as we had already unpacked all of our luggage (family of 4). Nobody on reception even asked us how our stay was when we were checking out which is the very least a guest would expect from a 5 star hotel.
Anthony
Anthony, 4-night family trip
Verified Hotels.com guest review
