Guests
All properties in West Des Moines, Iowa, United States of America

SpringHill Suites Des Moines West, West Des Moines

Suburban hotel with indoor pool, near Jordan Creek Town Center

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
$119 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Breakfast Area
  • Indoor Pool
Indoor Pool. Image 1 of 38
1 / 38Indoor Pool
1236 Jordan Creek Pkwy, West Des Moines, 50266, IA, United States of America
8.2.Very Good.
  • One night front desk staff was having a cigarette just outside the front door, very close…

    Aug. 9, 2019

  • Excellent location. We got the two rooms with double Queen beds. We were pleased with the…

    Aug. 8, 2019

See all 381 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Convenient
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Sofa bed
  • Kitchenette
  • Microwave
  • Refrigerator

What’s around

  • Jordan Creek Town Center - 27 min walk
  • Living History Farms - 4.2 mi / 6.7 km
  • Des Moines Art Center - 7.9 mi / 12.8 km
  • Salisbury House - 8.1 mi / 13 km
  • Hoyt Sherman Place - 9.6 mi / 15.4 km
  • Wells Fargo Arena - 10.1 mi / 16.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Jordan Creek Town Center - 27 min walk
  • Living History Farms - 4.2 mi / 6.7 km
  • Des Moines Art Center - 7.9 mi / 12.8 km
  • Salisbury House - 8.1 mi / 13 km
  • Hoyt Sherman Place - 9.6 mi / 15.4 km
  • Wells Fargo Arena - 10.1 mi / 16.3 km
  • Iowa Events Center - 10.2 mi / 16.4 km
  • Des Moines Civic Center - 10.6 mi / 17.1 km
  • Science Center of Iowa - 10.8 mi / 17.4 km
  • Iowa State Capitol Building - 11.1 mi / 17.9 km

Getting around

  • Des Moines International Airport (DSM) - 18 min drive
map
See on map
1236 Jordan Creek Pkwy, West Des Moines, 50266, IA, United States of America

At a glance

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1166
  • Conference space size (meters) - 108

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Bosnian
  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 5 per day (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of USD 25 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 6 AM to 11 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

*See fees and policies for additional details or extra charges

FAQs

  • Yes, SpringHill Suites Des Moines West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include The Other Place (2 mi), Jethro's BBQ (2.3 mi), and Persis Biryani Indian Grill (2.4 mi).
  • SpringHill Suites Des Moines West has an indoor pool and a 24-hour fitness center, as well as a spa tub.
8.2.Very Good.
  • 6.0.Good

    Just 'fine'

    The hotel was really just 'fine'. There were a number of things that needed some e minor maintenance. The toilet cover was cracked in half, and you couldn't flush the toilet properly more than once every 5-10 minutes. There were exit signs broken off of the wall, the elevator is tiny and feels kind of gross. The pool area was pretty gross, there were numerous dead bugs on the deck, and I personally killed two crickets.

    1 night family trip, Jul. 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Toilet overflowed right after we unpacked and began flooding into the room. We were quickly given a different room and the man at front desk made sure we were comfortable, and was very apologetic.

    Mary Jo, 2 night family trip, Jul. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay! Great breakfast! Great service!

    They helped us find a new room when our room smelled like cigarette smoke, to which I am allergic.

    Karen, 1 night family trip, Jun. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice room, very convenient and clean

    Nice, clean, very large room with separate living room. Breakfast was great

    Tonya, 1 night family trip, Jun. 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great place to stay

    Extremely helpful and accommodating staff. Very minor issues with the physical facilities, but the staff more than makes up for it all with accommodations. Definitely recommend.

    2 night family trip, Jun. 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Dirty. Room, lobby and pool were very unclean. Staff was also MIA and let kids run all over the hotel unsupervised and being annoying. Staff didn't answer front desk when there or when trying to call. Will not be staying at this hotel or any SpringHill hotel again.

    2 night family trip, Jun. 18, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I'd rather be camping

    Mary, 3 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was in a area were a lot of stuff was around you if you needed something

    1 night family trip, May 22, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel was clean and updated. Room was very comfortable. Staff was ok, didn’t have much interaction with them. We didn’t look for breakfast but we heard from someone else staying there that there wasn’t any breakfast. I would definitely stay here again

    1 night family trip, May 15, 2021

    Verified Expedia guest review

  • 2.0.Poor

    It was dirty and the guy working was rude! We had to get Expedia to move us to another hotel

    2 night family trip, May 13, 2021

    Verified Expedia guest review

See all 381 reviews