Generally disappointed with our experience. First impression of the place was terrible as access is behind the mall / supermarket therefore filled with trucks and bins. Three ladies travelling together so booked a 2 bedroom apartment (1king/2twin), but had to spend the first night in a 2king apartment, thus sharing beds. There's rarely anyone on the desk in the apartment block so making contact with staff and/or management was a tedious affair - we had a few problems with keys usually resulting in a hike back to reception. The whole place is tired and in dire need of total refurbishment - this too is relevant for the hotel on site. Paints flaking, cracked / broken tiles, lights are broken (the bridge from the hotel to apartment is unlit and an accident waiting to happen) and all the outdoor furniture needs serious work or should be scrapped. We used the stairs on two occasions and both times ended up in areas, one assumes which were meant only for staff - bins, old machinery and garments hung up .. Slightly concerning for a fire escape! The only real positive is that the staff were all fairly pleasant.