4/10 Fair
1 May 2023
Management lost my booking then wanted me to stay somewhere else. They also wanted me to pay again at the property but I’d already paid for it when I booked through Expedia.
Cleanliness is a weak point too. My room didn’t even have a window. Bathroom really small and sheets/towels had stain one them.
My buddy booked the rooftop loft and paid 6x what I paid for the amenities and the hot tub wasn’t even working. Staff delayed dealing with problem as much as they could and never fixed it.
I definitely do not recommend this place.
Kaue
Kaue, 2-night trip with friends
Verified Expedia guest review