See all properties
Save

Choose dates to view prices

Atlas Medina & Spa

Photo gallery for Atlas Medina & Spa

Outdoor pool, pool umbrellas
Front of property
Standard Double Room | View from room
2 restaurants, breakfast served
Interior

Overview of Atlas Medina & Spa

Atlas Medina & Spa

5.0 star property
Luxury hotel with spa, near Jemaa el-Fnaa
7.6 out of 10 Good
7.6/10 Good

373 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Avenue Hassan 1er, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Cribs/infant beds (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 35 min walk
  • Majorelle Gardens - 37 min walk
  • Menara Mall - 2 min drive
  • Palais des Congrès - 2 min drive
  • Avenue Mohamed VI - 2 min drive
  • Menara Gardens - 3 min drive
  • Koutoubia Minaret - 4 min drive
  • Bahia Palace - 5 min drive
  • Oasiria Water Park - 7 min drive

Getting around

  • Menara Airport (RAK) - 11 min drive
  • Marrakech Central Station - 13 min walk

Restaurants

  • Paul - 11 min walk
  • La Table du Marché - 12 min walk
  • Waffle Factory - 8 min walk
  • Medley - 5 min walk
  • Quattro - 6 min walk
Map

About this property

Atlas Medina & Spa

Located 3.2 mi (5.2 km) from the airport, Atlas Medina & Spa puts you 1.8 mi (2.9 km) from Jemaa el-Fnaa and 1.9 mi (3.1 km) from Majorelle Gardens. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Jacaranda, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the room service and helpful staff.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon - 7 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Jacaranda - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
Tataoui - Overlooking the pool and garden, this restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MAD 30 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 28.60 per person, per night

Renovations and closures

This property is closed from August 18 2022 to August 17 2024 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MAD 300.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Atlas Medina
Atlas Medina Hotel
Atlas Medina Hotel Marrakech
Atlas Medina Marrakech
Atlas Medina And Spa
Medina Spa Marrakech
Atlas Medina & Spa Hotel
Atlas Medina & Spa Marrakech
Atlas Medina & Spa Hotel Marrakech

Frequently asked questions

Is Atlas Medina & Spa currently open?
This property is closed from August 18 2022 to August 17 2024 (dates subject to change).
Does Atlas Medina & Spa offer free cancellation for a full refund?
Yes, Atlas Medina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atlas Medina & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atlas Medina & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Atlas Medina & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Atlas Medina & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Atlas Medina & Spa?
You can check in from noon - 7 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Atlas Medina & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (17-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Atlas Medina & Spa and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Atlas Medina & Spa also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Atlas Medina & Spa?
Yes, there are 2 onsite restaurants, featuring garden views.
What's the area around Atlas Medina & Spa like?
Atlas Medina & Spa is in Hivernage, a short 1-minute walk from Avenue Mohamed VI and 11 minutes' walk from Menara Gardens. Travelers say the area is walkable and good for shopping.

Reviews

7.6

Good

8.0/10

Cleanliness

7.5/10

Staff & service

6.3/10

Amenities

7.5/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Very pleasant and comfortable. Friendly and professional staff.
Angela, 1-night trip
Verified Expedia guest review

2/10 Poor

I have pictures to illustrate the very bad condition of this property. Upon check out i was told that the prpery will be closed for renovation as of that day. I proceeded to ask for a refund to all or some of money i paid them. They were too unhelpful.
Eddie, 1-night trip
Verified Expedia guest review

8/10 Very good

If you have US standards of a sparkling new property, with everything perfectly pristine, you'll be disappointed. This 20 year old property is a bit worn, but still very clean! There were annoyances, like being checked into a dirty room, the room service card not in the room (and with a limited menu), needing to pay for room service with cash, the gift shop not being open to buy water....but staff were professional and handled business. Don't go expecting a US experience where staff jump to attention and anticipate your needs! Staff were friendly and warm, and did their job. Breakfast buffet was solid, with much variety, promptly refilled, and a good mix of traditional fare with things like omlets. Staff spoke English and were helpful. Downsides: in a tourist hotel zone around 30 minute walk from the downtown markets. Convenient to the train station. Massive Carrefour supermarket 20 min walk, corner store maybe 10 minute walk away. Reasonable value for money, given the ridiculous prices for hotel rooms in the market area. Likely would stay again.
Andrew, 2-night trip
Verified Orbitz guest review

2/10 Poor

253 rooms and 13 parking spots. Do the math. They have an onsite parking lot that they refuse to open. Reception is slow and unfriendly. Car staff is mostly rude, except for 1 staff member who was actually helpful. Restaurant staff also unfriendly. Property is in need of updates and is heavily showing eear and tear. Room contained many items from precious guests.
Jan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

In stoppable decline
I have been to this hotel several times over the years since it opened, I have noticed a continuous decline, this was probably my last time
osama, 1-night trip
Verified Hotels.com guest review

6/10 Good

Avi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The aircon wasn’t that good and food is expensive but area is quite nice
Maria Angelica, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pretty hotel. Comfortable beds and spacious rooms. Accomdating staff. Great experince.
Greta A, 1-night family trip
Verified Expedia guest review

8/10 Very good

adam, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everything was so good stuff is nice only walcome drink was missed in the room on my arrival but OK good luck
Abderrahmane, 1-night family trip
Verified Expedia guest review