Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
What's nearby
Pontifical Catholic University of Chile - 4 min walk - 0.4 km
Barrio París-Londres - 4 min walk - 0.4 km
Santa Lucia Hill - 4 min walk - 0.4 km
Lastarria District - 8 min walk - 0.7 km
Palacio de la Moneda - 11 min walk - 0.9 km
Getting around
Santiago Intl. Airport (SCL) - 22 min drive
Hospitales Station - 5 min drive
Parque Almagro Station - 18 min walk
Matta Station - 25 min walk
Santa Lucia Station - 3 min walk
University of Chile Station - 7 min walk
Catholic University Station - 8 min walk
Airport shuttle (surcharge)
Restaurants
Sangurucho - 2 min walk
Da Dino - 2 min walk
Subway Santa Lucía - 1 min walk
McDonald's - 2 min walk
Las Tinajas de Villa Alegre - 3 min walk
About this property
Mercure Santiago Centro
At Mercure Santiago Centro, you'll be within a 10-minute drive of Plaza de Armas and Costanera Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Santa Lucia Station is 3 minutes and University of Chile Station is 7 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
142 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (up to 22 lbs per pet)*
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (CLP 7360.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
What to do
Bicycle rentals nearby
Ecotours nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (8019 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free pool cabanas
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Wheelchairs available on site
Smooth flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Tempur-Pedic mattress
Free extra futon
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.
Cobre - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 12376 for adults and CLP 12376 for children
Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)
Pets
Pet deposit: CLP 45000 per day
Pets are allowed for an extra charge of CLP 45000 per pet, per day
Parking
Covered self parking costs CLP 7360.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from October to April
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago
Frequently asked questions
Does Mercure Santiago Centro offer free cancellation for a full refund?
Yes, Mercure Santiago Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Santiago Centro?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Mercure Santiago Centro?
Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of CLP 45000 per pet, per day, and there's also a deposit of CLP 45000 per day.
Is parking offered on site at Mercure Santiago Centro?
Yes. Self parking costs CLP 7360.00 per day.
Is airport shuttle service offered by Mercure Santiago Centro?
Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one-way.
What are the check-in and check-out times at Mercure Santiago Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Santiago Centro and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Mercure Santiago Centro also has a garden.
Are there restaurants at or near Mercure Santiago Centro?
Yes, Amaranto offers international cuisine and poolside dining.
What's the area around Mercure Santiago Centro like?
Mercure Santiago Centro is in Downtown Santiago, a short 3-minute walk from Santa Lucia Station and 10 minutes' walk from Plaza de Armas. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 14, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
Overall ok stay
Central location but bit dodgy outside. Nice shower but had mould on ceiling. The pool was nice to chill by. It gets sun from around 11am until 4pm for sunbathing. They have a bar there as well which does food. The cleaning of the rooms is really bad. Big sized room
Verified traveler
4-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 15, 2024
No room - expected us to stay 20 min taxi ride awa
Christopher
Christopher, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 13, 2024
Awful service in a very unpleasant part of town
Christopher
Christopher, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2024
It's pretty gross and in a bad are
This hotel was disturbingly dirty. The shower had black mold and the bed was basically a cardboard sheet. Also not in a safe area so don't recommend staying here!
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Good location, safe
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace.
Well siruated to explore on foot.
You can coordinate an airport transfer for 29 000.
Marie-Pierre
Marie-Pierre, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 7, 2024
Reception gave me a key card for someone else’s room when I checked in. Unacceptable.
Otherwise the hotel is fine, but a bit tired. It’s on a busy road but convenient walking distance to restaurants etc
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
.
Claudia
Claudia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 26, 2024
Was great
Jonathan
Jonathan, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 18, 2024
Anatoli
Anatoli, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Centrally located, excellent and close transport services, friendly staff at reception, clean and safe place for tourists with good safety procedures, place is clean and pleasant with excellent size of rooms ….
Unfortunately no daily supply of coffee and tea in the room only in the initial first day.
kareem
kareem, 21-night trip
Verified Expedia guest review
8/10 Very Good
Jun 2, 2024
Fay
Fay, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 1, 2024
Excellent location
Khaled
Khaled, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
Stuff so nice
Liangsheng
Liangsheng, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 30, 2024
Close to a train station and lots and shops and food. Not quiet but very busy the area. The hotel is just fine
VIVEK
VIVEK, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Apr 15, 2024
No service for carrying baggage. Access to hotel is on a high traffic bus stand.
N Ray
N Ray, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
Yuen ying
Yuen ying, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 14, 2024
Peter
Peter, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 12, 2024
Stay for 2 nights, only provide 2 nestle coffee pods. When asking extra, they said there are only 2 free for the 1st day and we have to purchase coffee at their restaurant. We travel around and this is the first time stay in a hotel without in room coffee.
Request toilet paper but received bath towel instead.😅
But very good front desk and security guard👍
Hui Kan
Hui Kan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
Peter Hop Huy
Peter Hop Huy, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Mar 24, 2024
It was dirty
Dylan
Dylan, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 19, 2024
Mercure Santiago Centro
Pro: very good location, walkable to many attractions in city centre, delicious breakfast
Con: hotel dated especially bathroom and shower recess
Yuen Kwan
Yuen Kwan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 17, 2024
Good location, good service
Hina
Hina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2024
Evelyne
Evelyne, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 11, 2024
Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.