I knew to expect something a little different having looked at the hotel website and reading the reviews on hotels.com, and that is exactly what you get with this hotel. Relaxed, friendly and trusting that guests can take care of themselves (late check in process and honesty bar self service) without losing any sense that the hotel staff are there for you. I had the double room with balcony on the third floor, which was very clean, really spacious with a comfortable bed. I never watch TV on holiday, so didn't miss there not being one. The room lighting was dimmer than usual (as other reviews said) but only when curtains were closed over at night, and there was still good lighting around the bed if you did want to read. There was plenty of natural lighting during the day. As a female travelling solo, I felt very safe going to and from the hotel, even at night. Perfect location for Marienplatz, and the English Garden turned out to be much closer than expected. Maxvorstadt and the museums in the Kunstareal area are all walkable from the hotel (if you are happy to walk!). The Residenz area is literally around the corner. Would definitely stay again.