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Papouis Protaras Hotel ex smartline Protaras, Protaras

Adventure Protaras hotel with outdoor pool, connected to a shopping center

  • Free WiFi and free parking

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  • Outdoor Pool
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7 Mantaliou, Protaras, 5296, Cyprus
8.2.Very Good.
  • The hotel is in a good location, close to the beach but also close to the main strip too.…

    Sep. 19, 2020

  • Nice location, clean and very good value for money. I would certainly book it again !

    Sep. 18, 2020

See all 53 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 137 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center

For families

  • Children's pool
  • Playground on site
  • Full-sized refrigerator/freezer
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • Heart of Protaras
  • Protaras Coastal Promenade - 8 min walk
  • Profitis Elias Church - 16 min walk
  • Sunrise Beach - 17 min walk
  • Kalamies Beach - 18 min walk
  • Fig Tree Bay - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Partial Sea View
  • Double Room, View
  • Double Room, Sea View
  • Family Room, View (2 Adults and 1 Child)
  • Family Room, View (2 Adults and 2 Children)
  • Family Room, View (3 Adults and 2 Children)
  • Triple Room, View
  • Quadruple Room, View
  • Double Room, Connecting Rooms

Location

7 Mantaliou, Protaras, 5296, Cyprus
  • Heart of Protaras
  • Protaras Coastal Promenade - 8 min walk
  • Profitis Elias Church - 16 min walk

What’s around

Landmarks

  • Heart of Protaras
  • Protaras Coastal Promenade - 8 min walk
  • Profitis Elias Church - 16 min walk
  • Sunrise Beach - 17 min walk
  • Kalamies Beach - 18 min walk
  • Fig Tree Bay - 29 min walk
  • Protaras Ocean Aquarium - 44 min walk
  • Byzakia Beach - 2.4 mi / 3.8 km
  • Trinity Beach - 2.4 mi / 3.9 km
  • Fireman Beach - 3.4 mi / 5.6 km
  • Cape Greco National Forest Park - 4 mi / 6.5 km

Getting around

  • Larnaca Intl. Airport (LCA) - 48 min drive

At a glance

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Greek
  • Russian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Yard
  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Papouis Protaras Hotel ex smartline Protaras are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
  • All buffet meals, snacks, and select beverages included

Not included
  • Room service
  • Gratuities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

The Pavilion Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Windmill Taverna - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

The Sunspot Pool Bar - Onsite bar.

Spider Bar - Onsite cocktail bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Basketball on site
  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site

Nearby

  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per day

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Smartline Protaras Hotel
  • Smartline Protaras Hotel
  • Papouis Protaras Hotel ex smartline Protaras Hotel
  • Papouis Protaras Hotel ex smartline Protaras Protaras
  • Papouis Protaras Hotel ex smartline Protaras Hotel Protaras
  • Smartline Hotel
  • Smartline Protaras
  • Paschalia Hotel Protaras
  • Paschalia Protaras
  • Smartline Protaras Hotel
  • Smartline Hotel
  • Smartline Protaras

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Papouis Protaras Hotel ex smartline Protaras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Wan Chai (5-min walk), Blue Spice (7-min walk), and Il Cavalieri (10-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Papouis Protaras Hotel ex smartline Protaras also has an arcade and a garden.
8.2.Very Good.
  • 8.0.Very Good

    Good for the price

    Overall the stay was above average. The mattresses in our room seemed dirty and a couple of stains. I feel the hotel and pool area needs an update, although reception area and restaurant is nice. Drinks at the bar were not great. A lot of the time the beer tasted like water and was very flat. For the price we paid we were more than happy with our stay

    Colin, 7 night trip, Sep. 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very happy with service and location of hotel.

    Friendly staff and clean, food also good and Overall very good value for money.

    Mike, 14 night trip, Sep. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay lovely pool. Staff were excellent as were the services. Great location close to pernera. We had a great stay

    Antonia, 2 night family trip, Aug. 17, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The room was old and not really inspring. The air conditioning was very loud and made it difficult to sleep. There were very few parking spaces which resulted to many cars parking at a vacant lot right next to the hotel. The breakfast situation was not handled well at all; people were allowed to eat in without masks, but also to serve themselves at the buffet without a mask (they did provide hand sanitizer and a sign which no one really followed and there was no employee or attendant enforcing any of the social distancing rules or managing the queues to make sure Covid 19 is not spreading).The ladies at reception were very friendly and accommodating. Overall a mediocre experience but at least it did not break the bank

    2 night trip, Aug. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The staff is friendly, all inclusive Is good enough, cost-competitive.

    Taty, 4 night family trip, Aug. 16, 2020

    Verified Ebookers guest review

  • 8.0.Very Good

    Papouis Hotel

    We had a lovely stay, and will be visiting again soon. Rooms dated but very clean and bed is comfortable. Food was as good if not not better than some 5* I have visited. Hot food was hot. Staff were very friendly and welcoming. Sun loungers need to be cleaned regularly as dirty and bins around pool needed emptying as they were still full from the previous day. Thank you

    Deborah, 1 night trip, Jul. 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very pleasant stay

    Very pleasant stay. There was a problem with the air-conditioning but it was reported to management and they will look into it. (The AC would only work if the bathroom light was on). The hotel adhered to covid-19 restrictions very well and did their best for it not to interrupt your enjoyment meals took a little longer but again they did their best by putting extra staff on to avoid delays.

    Christine, 3 night trip, Jul. 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    weekend break

    Pool area was good. Room was dated. Food was nice, but you have to que and wait for a member of the kitchen team to serve you from the Buffett due to restrictions. Outside meal times snacks were available. Staff were friendly. Overall pleased considering it only cost £190 for 2 nights AI for a family of 4.

    2 night family trip, Jul. 9, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible experience

    When we tried to check in the hotel they told us that the hotel was overbooked and we didnt have a room even thought the website hotels.com let us make the reservation and we got a confirmation as well. This is unacceptable from both the hotel and your website side since we were left without accomodation with no earlier notice!

    1 night trip, Jun. 6, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    In desperate need of renovation

    We booked AI at this hotel in October. On arrival it looked as though the hotel was very busy the reception area was full- only later did we find out that it was a student conference. They were there for three days and having no conference facilities, they were using the whole reception area in the day and in the evening they used the whole of the bar area. So much so that we felt that we had to move as we were in the way. The hotel itself is a Thomas Cook basic. They have spent money doing up the reception area but beyond that this is a very old hotel with many faults. The family room was ok but not really enough space for the double and two singles they had squeezed in. We booked a 5 night stay and on the 4th night were in formed that the hotel was closing the next day and we were being moved down the road. It transpired that it was not down the road but instead the other end of Ayia Napa. We should not have been allowed to book this hotel for time length that we did. The food on the last evening was horrible and there were no children's options. The breakfast on the last day contained mouldy sausages. We asked to move immediately and went to the new hotel who... didn't have our res. And would not allow us AI there until 12.30 therefore we lost half a day (a full day counting the night before) of our AI. To be honest though, we did not get the full AI in the first place as there was less than half the advertised options available. Without renovation I would avoid!

    andrew, 5 night family trip, Oct. 27, 2019

    Verified Hotels.com guest review

See all 53 reviews