Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
Madrid (XOC-Atocha Train Station) - 17 min walk
Atocha Cercanías Station - 18 min walk
Madrid Atocha Station - 18 min walk
Tirso de Molina Station - 2 min walk
La Latina Station - 5 min walk
Lavapies Station - 6 min walk
Restaurants
Pum Pum Bakery - 1 min walk
Casa de Granada - 3 min walk
Yatai Market - 4 min walk
Caravan Cafe - 2 min walk
El Imparcial - 3 min walk
About this property
BYPILLOW Crosstown
BYPILLOW Crosstown offers a great location, putting you within just a 10-minute walk of Plaza Mayor and Puerta del Sol. Also, Plaza de Santa Ana and Plaza de España - Princesa are within just a 10-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and La Latina Station is 5 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid
Frequently asked questions
Does BYPILLOW Crosstown offer free cancellation for a full refund?
Yes, BYPILLOW Crosstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BYPILLOW Crosstown?
Sorry, pets aren't allowed.
Is parking offered on site at BYPILLOW Crosstown?
Sorry, there's no onsite parking at BYPILLOW Crosstown.
What are the check-in and check-out times at BYPILLOW Crosstown?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability).
Is there an onsite casino at BYPILLOW Crosstown?
No, this hostal doesn't have a casino, but Casino de Madrid (12-min walk) and Casino Gran Via (14-min walk) are both nearby.
What's the area around BYPILLOW Crosstown like?
BYPILLOW Crosstown is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 7 minutes' walk from Plaza Mayor.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
16 Feb 2025
Très bon hôtel
Très bon hôtel, moderne et confortable, très bien situé pour visiter les Grands Boulevards de Madrid, la chambre est équilibrée de café, thé et tisane j’apprécie pour le petit dej dans la chambre ou une tisane la nuit avant de dormir 😀.
kamal
kamal, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
5 Dec 2024
The room looked ok but it was as super small no space to even open luggage properly. The bathroom you could smell the drainage and it permiated the room. Also the AC Unit did not work so I had to open windows
Amoye
Amoye, 2-night trip
Verified Expedia guest review
8/10 Very good
19 Nov 2024
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Nov 2024
City Break
I enjoyed my stay at Crosstown ByPillow. The location was very good for South of the centre of madrid food and drink, but also only less than 5 mins to a metro stop which has line 1 which goes up through centro.
I was initially given a room where the toilet flush wasn't working. After a failed attempt at fixing I was found a new room. Service at the front desk was always very friendly and helpful of all the people I encountered.
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
First time trip!
Very nice front desk employee. Enjoyed the convenience walking. Thanks for the free water.
Vickie
Vickie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
The staff had great attention to my needs and a friendly face at all times.
Daniela
Daniela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
We booked extremely last minute and It was very easy. The staff was incredibly kind and helpful. We got an upgrade and the room is very cute! Very walkable and many dining options. Cannot recommend enough!
Tyler
Tyler, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Cleaning
Jaime
Jaime, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sep 2024
Zachariah
Zachariah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Beautiful lovely boutique hotel
Moshe
Moshe, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.
Zachariah
Zachariah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Jul 2024
They ‘upgraded’ my room, but ended up on the Main Street, at street level so very noisy if I wanted to open the window.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2024
Lots of restaurants around!!!!
Erasmo Salinas
Erasmo Salinas, 1-night family trip
Verified Expedia guest review
6/10 Good
18 Jun 2024
George
George, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2024
ARUTIUNIAN
ARUTIUNIAN, 2-night trip
Verified Expedia guest review
8/10 Very good
3 May 2024
Convenient location. 2 mins walk to the metro station. 5-10 mins walk to Sol.
Aarzoo
Aarzoo, 3-night trip
Verified Expedia guest review
4/10 Fair
25 Apr 2024
I would not stay there again
I definitely left my mobile phone charger in the room and went back for it after check-out, but the reception staff did not check it with me as they were told that housekeeping had not reported it. I felt it was unkind.
Takanori
Takanori, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Apr 2024
Great Stay :)
Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Lucy
Lucy, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Apr 2024
The room was small for our family of 4, but it was only a one-night stay before heading home. It was a great location to walk around. The room was quiet and the beds were comfortable.
Temple
Temple, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Mar 2024
Aldo
Aldo, 3-night trip
Verified Hotels.com guest review
4/10 Fair
13 Nov 2023
Very noisy, especially on the weekend. The AC was not working, heater instead. It was too hot for us. The only way was opening the windows to get a fresh air. But it was extremely noisy even we are on the 5th floor. The room was tiny. Just enough to you to walk and sleep.
The only good thing is the convenient and walkable to anywhere.