Hotel Royal Luzern, near the scenic shores of Lake Lucerne, offers a warm welcome with its charming bar and sunny terrace. Connect to WiFi, enjoy outdoor furniture and luggage storage. The helpful staff has left a lasting impression on previous guests.
Swiss Transportation Museum - 15 min walk - 1.3 km
Chapel Bridge - 17 min walk - 1.5 km
KKL Lucerne - 19 min walk - 1.6 km
Getting around
Zurich Airport (ZRH) - 61 min drive
Lucerne (QLJ-Lucerne Train Station) - 19 min walk
Lucerne Station - 19 min walk
Luzern Sgv Station - 26 min walk
Restaurants
MOzern - 6 min walk
Grand Casino Luzern - 7 min walk
China Restaurant Jialu National - 9 min walk
Vesper - 10 min walk
VILLA Schweizerhof - 8 min walk
About this property
Hotel Royal Luzern
When you stay at Hotel Royal Luzern, you'll be just a 5-minute drive from Swiss Transportation Museum and Chapel Bridge. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Other highlights include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.
Languages
English, German
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Bike storage
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Bicycle parking
Vegetarian dining options
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 24
Well-lit path to entrance
Room amenities
Be entertained
50-cm TV
Digital TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 29 for adults and CHF 14.50 for children
Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 30 per pet, per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Union Pay
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne
Frequently asked questions
Does Hotel Royal Luzern offer free cancellation for a full refund?
Yes, Hotel Royal Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Royal Luzern?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Royal Luzern?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Royal Luzern?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 50 (subject to availability).
Is there an onsite casino at Hotel Royal Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (7-min walk) is nearby.
What's the area around Hotel Royal Luzern like?
Hotel Royal Luzern is a short 17-minute walk from Swiss Transportation Museum and 19 minutes' walk from Chapel Bridge.
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Hotel Royal Luzern Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
View
Lake
Room
Breakfast
Location
Hilly
Towns
Balcony
Restaurant
Reviews
10/10 Excellent
May 21, 2025
Lovely staff
Beautiful art deco style
Unbelievable views of the lake and mountains
conor
conor, 2-night trip
8/10 Good
Jun 25, 2025
Great views of lake Luzern from beautiful terrace.
Great staff, clean but small room(normal).
Peter
Peter, 1-night trip
10/10 Excellent
Jul 16, 2025
The service was amazing and everyone was so friendly, especially Arrot (please forgive the spelling who worked the front desk when we checked in. The view was amazing. We enjoyed sitting on the lower balcony for a drink and in the mornings we drank coffee on our balcony from our room. The breakfast buffet had lots to offer as well and was a great option when in a hurry.
Nancy Brookhart
Nancy Brookhart, 2-night trip
10/10 Excellent
Jun 18, 2025
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Angela
Angela, 2-night trip
10/10 Excellent
May 13, 2025
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Angela
Angela, 3-night trip
10/10 Excellent
Jul 12, 2025
This is a lovely hotel with great views of the lake. It may be difficult to find and walking to it with suitcases would be hard. We stayed in the triple room. It is a small space but worked fine for us. It tales just a few minutes to reach the main train station.
Stephanie
Stephanie, 2-night trip
6/10 Okay
Jul 13, 2025
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Gemma
Gemma, 3-night trip
6/10 Okay
Jul 9, 2025
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Dorothy
Dorothy, 2-night trip
10/10 Excellent
May 5, 2025
The staff was great
Donna
Donna, 1-night trip
8/10 Good
Jun 30, 2025
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Mary
Mary, 3-night trip
10/10 Excellent
Jun 3, 2025
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Jing Jia
Jing Jia, 2-night trip
6/10 Okay
Jun 5, 2025
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
stephen
stephen, 4-night trip
4/10 Poor
Jun 7, 2025
Staff very helpful but location not good to many stairs and hill to far from main city centre
stephen
stephen, 1-night trip
8/10 Good
Jun 25, 2025
Great views from our room in the corner of the historic building. The rooms were fine, public area pleasant.
But nobody much stayed around as no dinner was available.
Long hilly walk to town centre, so we drove.
Nothing much in the vicinity of the hotel.
Parking was expensive
James
James, 5-night trip
10/10 Excellent
Apr 15, 2025
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Denise
Denise, 2-night trip
10/10 Excellent
Jun 11, 2025
view
Kelley
Kelley, 3-night trip
10/10 Excellent
Nov 5, 2024
We enjoyed our stay.
Emily
Emily, 1-night trip
10/10 Excellent
Jun 4, 2025
Amazing view of the lake from my room.
Hotel was very clean and charming.
Arad was very helpful. He provided a lot of valuable information. For example, when you pay for the city taxes, you can also ride the city bus for free. He was very hospitable. The city is clean and absolutely beautiful We had a wonderful stay!
DHARSHINI
DHARSHINI, 8-night trip
6/10 Okay
May 22, 2025
This hotel is on the hillside and small room with almost no equipments to heat foods.
Good view and that is all.
Joseph
Joseph, 1-night trip
10/10 Excellent
May 22, 2025
Nice concierge George. Made pizza for my birthday with candle. Supper friendly and helpful.
Abraham
Abraham, 1-night trip
8/10 Good
Jun 11, 2025
We were blessed with a room that had a balcony and a window. We had a spectacular view of the mountains and the lake. We had dinner at the hotel the first night and Rarish our waiter was excellent.
The only thing missing is it had no breakfast included. This is why I gave it a 4 stars.
Anna
Anna, 2-night trip
8/10 Good
Nov 2, 2024
Great place to stay for a night or two and walk to the main city is very easy
Overall great experience with check in desk and check out
Dylan
Dylan, 2-night trip
10/10 Excellent
Jul 17, 2025
Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here.
The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
PHILIPPA
PHILIPPA, 1-night trip
10/10 Excellent
Jul 31, 2024
Everything was great at this hotel. Loved our 3 night stay there.
Avi
Avi, 3-night trip
10/10 Excellent
Jan 2, 2025
Had a wonderful experience at the hotel! The hotel manager, Bangin, was extremely kind, helpful, and very hospitable.
The property is on a hill (10 min drive from train station) with a beautiful view of the lake.