Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
Crown Casino - 8 min walk - 0.7 km
SEA LIFE Melbourne - 13 min walk - 1.1 km
Queen Victoria Market - 4 min drive - 3.7 km
Melbourne Central - 5 min drive - 4.3 km
Getting around
Melbourne, VIC (MEB-Essendon) - 17 min drive
Melbourne Airport (MEL) - 21 min drive
Avalon Airport (AVV) - 39 min drive
Spotswood Station - 11 min drive
Southern Cross Station - 16 min walk
Flinders Street Station - 22 min walk
Flagstaff Station - 26 min walk
Restaurants
DFO Food Court - 3 min walk
The Boatbuilders Yard - 7 min walk
Munich Brauhaus - 2 min walk
BangPop - 3 min walk
The Melbourne Cellar Door - 2 min walk
About this property
Pan Pacific Melbourne
When you stay at Pan Pacific Melbourne, you'll be in a great location, within just a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Dock 37 Bar and Kitchen, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (AUD 35 per day)
Secured covered onsite valet parking (AUD 65 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Grocery/convenience store
Children's menu
What to do
Shopping
Golfing nearby
Working away
24-hour business center
8 meeting rooms
Computer station
Conference center (4844 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness center
Shopping mall on site
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Alarm clock
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Dining
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 48 for adults and AUD 24 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.25 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 180.0 per night
Parking
Covered self parking costs AUD 35 per day
Covered valet parking costs AUD 65 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf
Frequently asked questions
Does Pan Pacific Melbourne offer free cancellation for a full refund?
Yes, Pan Pacific Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pan Pacific Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pan Pacific Melbourne?
Yes. Self parking costs AUD 35 per day. Valet parking costs AUD 65 per night.
What are the check-in and check-out times at Pan Pacific Melbourne?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Pan Pacific Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (8-min walk) is nearby.
What is there to do at Pan Pacific Melbourne and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Pan Pacific Melbourne?
Yes, there's an onsite restaurant, Dock 37 Bar and Kitchen.
Does Pan Pacific Melbourne have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Pan Pacific Melbourne like?
Pan Pacific Melbourne is in South Wharf, a short 8-minute walk from Crown Casino and 10 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.
Pan Pacific Melbourne Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
18 Dec 2024
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2024
Needs some attention
We were given a room that the swipe card didn’t work. It took 3 staff to try and resolve and they ended up changing our room. Another couple had the same experience for the room as we did no more than hour 1 later. The electric blinds didn’t work, the bathroom wasn’t cleaned properly with dust collecting in the corners of the bathroom. The mini bar had the draw front broken off and placed in the cupboard.
Jessie
Jessie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Excellent 5 star hotel
Fab room - true 5 star. Service across all departments outstanding and ever friendly
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Down Under
Great hotel. Staff was super friendly and the room was wonderful. The room was beautiful and quiet. They also had a nice gym with lots of equipment.
Samantha
Samantha, 6-night business trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Amanda
Amanda, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
George
George, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Glenn
Glenn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Emily
Emily, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Marino
Marino, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Great place to stay
We love our stays at Pan Pacific, it’s close to everything Melbourne has in offer while being a quiet location.
The staff are always attentive and the also have a great buffet breakfast.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Ngarie
Ngarie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Perfect
Being greeted with a glass of bubbles and delicious chocolates on check in was a perfect start. Staff were very friendly and helpful. Room was spacious and very nice. Views were fantastic. Room and bathroom were spotlessly clean. Bed very comfortable and the pillows were like clouds! Very close to restaurants, bars, shopping, casino. Parked the car and did not need it again. We will be back.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Kirby
Kirby, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Rikesh
Rikesh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Great staff, great location and comfortable rooms
Naika
Naika, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Great plāce to stay but it was a shame that the Convention Centre was targeted by protestors so there were lots of areas fenced off!
Linley
Linley, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Great hotel !!!
Kevork
Kevork, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Perfect
Very clean new and confortable.
Felipe
Felipe, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Had a beautiful stay at Pan Pacific in Melbourne, friendly and helpful stuff, clean and comfy room with an amazing view of the Yarra river was an amazing experience! Room service was fast and easy to organised and all questions I had were answered perfectly to make the stay more comfortable and easy! Would highly reccomend and will be back again!
Monique
Monique, 1-night trip
Verified Wotif guest review
10/10 Exceptional
19 Aug 2024
This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .