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All properties in Cotai, Macau SAR

Grand Hyatt Macau, Cotai

Luxury Cotai hotel with full-service spa, connected to a shopping center

  • Free WiFi
From
$147 CAD

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  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
  • Restaurant
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  • Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room. Image 1 of 73
1 / 73Deluxe Suite, 1 King Bed (Grand, Fountain View) - Guest Room
City Of Dreams, Cotai, Macau SAR
9.0.Superb.
  • I booked thus hotel online for 3 people, when I arrived there were only two beds that…

    Dec. 1, 2019

  • Very good

    Nov. 16, 2019

See all 1,384 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Shopping
Quiet
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 791 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Cotai Arena - 7 min walk
  • Eiffel Tower at The Parisian Macao - 9 min walk
  • TeamLab SuperNature Macao - 10 min walk
  • City of Dreams - 11 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Deluxe Suite King
  • Grand Suite King
  • Grand Suite Twin
  • Grand Executive Suite
  • 1 King Bed with Club Access
  • 2 Twin Beds with Club Access
  • Diplomat Suite
  • Premier Suite
  • 2 Twin Beds Deluxe
  • 1 King Bed Deluxe
  • Grand Suite, 1 King Bed (Fountain View)
  • Grand Suite, 2 Single Beds (Fountain View)
  • Deluxe Suite, 1 King Bed (Grand, Fountain View)
  • Room, 1 King Bed, View (Fountain View)
  • Executive Suite (Grand, Fountain View)
  • Grand Suite King with Club Access
  • Grand Suite Twin with Club Access
  • Grand Club, Deluxe Suite, 1 King Bed

Location

City Of Dreams, Cotai, Macau SAR
  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Cotai Arena - 7 min walk

What’s around

Landmarks

  • Venetian Macao Casino - 3 min walk
  • Macau University of Science and Technology - 5 min walk
  • Cotai Arena - 7 min walk
  • Eiffel Tower at The Parisian Macao - 9 min walk
  • TeamLab SuperNature Macao - 10 min walk
  • City of Dreams - 11 min walk
  • Cotai Strip - 13 min walk
  • Rua do Cunha - 16 min walk
  • Macau East Asian Games Dome - 17 min walk
  • Taipa Houses-Museum - 17 min walk
  • Museum of Taipa and Coloane History - 0.9 mi / 1.5 km

Getting around

  • Macau Intl. Airport (MFM) - 4 min drive
  • Hong Kong International Airport (HKG) - 59 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 17 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 44 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free casino shuttle

At a glance

Hotel size

  • This hotel has 791 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free ferry terminal shuttle

Parking

  • Onsite self parking (MOP 960 per day)
  • Onsite valet parking (MOP 1440 per day)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Spa tub

Working away

  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
  • DVD player

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 296 for adults and MOP 148 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MOP 520 per vehicle (one-way, Maximum occupancy 4)

Children and extra bedsPay at property

  • Children's club access is available for an extra charge

ParkingPay at property

  • Self parking costs MOP 960 per day
  • Valet parking costs MOP 1440 per day

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

Also known as

  • Grand Hyatt Macau
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Grand Hyatt Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MOP 960 per day. Valet parking costs MOP 1440 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine and pool views. Nearby restaurants include Bene (6-min walk), Dynasty 8 (6-min walk), and The Tasting Room (6-min walk).
  • Yes, an airport shuttle is available. The charge is MOP 520 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Venetian Macao Casino (3-min walk) and Cotai Strip (13-min walk) are both nearby.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Macau also has an outdoor pool and a fitness center, as well as spa services.
9.0.Superb.
  • 8.0.Very Good

    It was quiet and private. The concierge service was superb!

    2 night trip, Jul. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place with amazing staff. From checking in to checking out, all the staff was very friendly and accommodating.

    1 night family trip, Apr. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to live, easy access by shuttle bus

    1 night family trip, Mar. 25, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Room is big, bathroom is very well designed. Service is excellent. Not enough drawers to put your clothes. One cannot escape the smell of cigarette smoke, it's in the ventilation system, that's the reason I score the whole experience lower.

    12 night family trip, Mar. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything - our stay exceeded our expectations in every way:)

    Anne, 2 night family trip, Mar. 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I really liked that the hotel portion was far away from the casino region. It meant that my stay was quiet and smoke-free

    1 night family trip, Feb. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Family on holidays!

    A great value for money, service is superb! Suite was huge for family, with spectacular view from room. Easy access to City of Dreams shops and Venetian and Parisians Hotel.

    Restifil, 2 night family trip, Jan. 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel staff went out of their way to ensure a wonderful stay

    Alan, 2 night romance trip, Dec. 28, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    The room is very big and clean and the staff is friendly. But I just wondering if we need to change the towels and bedsheets , we need to contact the service everytiy

    1 night trip, Dec. 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice room, great pool deck !

    Daniel, 1 night trip with friends, Nov. 18, 2018

    Verified Hotels.com guest review

See all 1,384 reviews