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Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua

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Photo gallery for Marsden Stay Rotorua

Superior Twin Room
Reception
Room amenity
Exterior
Reception
Marsden Stay Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests will have free perks like WiFi and self parking.

Reviews

7.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Daily housekeeping
  • Digital TV service
  • Free self parking
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
Hair dryer
2 bathrooms
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hair dryer
Digital channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Free WiFi, bed sheets

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Two Queen Beds

Free WiFi, bed sheets

Superior Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed
Exterior

Rotorua Thermal Holiday Park

  • Pool
  • Free parking
  • Internet access
  • Laundry facilities
8.4 out of 10, Very good, 437 reviews
The price is CA $71
CA $83 total
includes taxes & fees
May 13 - May 14
Rotorua Thermal Holiday Park
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About the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 2.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Marsden Stay Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests will have free perks like WiFi and self parking.

Languages

English

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Does Marsden Stay Rotorua offer free cancellation for a full refund?

Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Marsden Stay Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at Marsden Stay Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at Marsden Stay Rotorua?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What's the area around Marsden Stay Rotorua like?

Marsden Stay Rotorua is a short 8-minute walk from Rotorua Central Mall and 15 minutes' walk from Tamaki Maori Village.

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Reviews

7.2

Good

7.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Marianne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Milky, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Marie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Two night stay

The room was very comfy, the fire alarm did go off three times during our two night stay between 11pm and 7am. The recpetionist was very nice and was greatful we were understanding, a complimentary breakfast would have been nice for the inconvenience, but aside from that beautiful cozy room. The pools were not in use due to maintenance which was a shame, I can imagine when they are they are enjoyable.
2-night trip
Verified Hotels.com guest review

6/10 Good

Tony, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Surendra, 1-night trip
Verified Hotels.com guest review

6/10 Good

P D, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dianne, 2-night trip
Verified Expedia guest review

4/10 Fair

Shower drain over flowed No kitchen No microwave The pool wasint up and runing Guys working late at night
rowena, 3-night family trip
Verified Expedia guest review

8/10 Very good

The property is under renovation, but the room we had was newly renovated and was lovely, the only downside was there was no AC although there are fans, The front of house staff were amazing and very helpful, The room was serviced as requested,
Sabiha, 2-night family trip
Verified Expedia guest review

6/10 Good

Nikita, 2-night trip
Verified Expedia guest review

8/10 Very good

Emma, 2-night trip
Verified Wotif guest review

6/10 Good

We were disappointed that there was no air conditioning in the room. We had to sleep with windows open at night with a fan brought in by the front desk.The pool was out of service and the sight of it was very unpleasant.
Wendy, 2-night family trip
Verified Expedia guest review

4/10 Fair

We’re family with kids stayed there & the parking assigned too far from the room. Upstairs room was inconvenient with family with kids. The amenities were not refilled. However, the manager brought refill of shampoo, shower jell & hand wash after informing. Given only 2 towels for 4 guests. It was quite expensive compared to the cost & seems proper care wasn't taken preparing the room for check in.
Mohammad, 2-night family trip
Verified Expedia guest review

6/10 Good

Leon, 1-night trip
Verified Expedia guest review

4/10 Fair

Gurpreet, 1-night trip
Verified Expedia guest review

8/10 Very good

The female staff members were very helpful I think that daily servicing of rooms would be a bonus as things like toilet paper soap etc need replacing
Kelly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean property, part of the hotel is still under construction. Helpful staff. Great value for money
Zita, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Would NOT recommend! I made a last minute online booking about 1.5hrs before arrival, and I couldn't even stay at this property due to feeling unsafe with my family. We checked out again about an hour later. The rooms pictured are at the back of the property and are the only thing 'done up' since being emergency housing (interior only). The remainder of the property looks like its decades past needing repair/upgrade and even though it stated the pool and restaurant were under repair - there was no signs of that. I was given a park at the front of the property facing rooms with peeling painted over windows or stacks of applicances. Rusty pipes everywhere. Before booking online, I phoned to ask if they were emergency housing to which they said no and they did not mention that they HAD been. I only found this out when they phoned me and their old name 'Four Canoes' came up. They have refused to provide any refund to me despite not even staying there.
Katrina, 2-night family trip
Verified Wotif guest review

6/10 Good

Sophie, 2-night trip
Verified Wotif guest review

6/10 Good

So so as pool looked not healthy and was In plan sight , I understand they r mid renovation mode and the inside of rooms where done there was still a lot of work to do there hope they get there good luck and parking lot was a little mix up as to where your rooms were
Dennis, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The pool has not working.. but in the booking process it shows the pools in use… not very happy with that part..
Adam, 1-night family trip
Verified Wotif guest review

8/10 Very good

The Marsden provided everything we needed for our. Nice clean tidy room, good beds to come back to each evening. And the shower was one of the best we've experienced in all our years of traveling.
Brendan, 2-night family trip
Verified Wotif guest review

4/10 Fair

The room photographs beautifully but that is where the positivity ends. The pool was green, the restaurant was gutted. It was very hot when we visited and there is no AC or fans. We stayed two nights and the cleaners never came once despite having a sign on the door asking them to do so. Despite having a room out the back we had to park to an assigned car space no where near our room. Tried to discuss concerns with manager but he was useless. Avoid at all cost as there is no value for money here.
Mathew, 2-night family trip
Verified Expedia guest review