2/10 Poor
22 Oct 2024
It was one of the worst places we lived ever. The staff never communicated in a timely fashion e.g., despite our repeated request did not say how to go to the facility from the airport. There were some other major flaws e.g.,
1. The direction to get the key from key box was not clear.
2. We were on 3rd floor and there was no light above 2nd floor although we had to climb steep spiral stairs.
I have videos of the above drawbacks.
Besides that I had to make repeated request to get WIFI password.
The people here seemed to have total disregard for the guests.
It's a horrible place to stay.
This facility should not be part of the hotels.com.
Suvra
Suvra, 3-night trip
Verified Hotels.com guest review
