10/10 Exceptional
Great riad with perfect location
Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds.
Michael
Michael, 3-night trip
Palais Shazam & Spa
Fes riad with spa and outdoor pool
Palais Shazam & Spa, a tranquil oasis in Fes El Bali, offers an unforgettable retreat. Enjoy free local breakfast, unwind at the rooftop terrace with breathtaking views of the city and relax by the outdoor pool or firepit.
Very good
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Parking available
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Airport shuttle
- Train station pick-up service
- Train station drop-off service
- Ferry terminal shuttle
Feel at home (6)
- Private bathroom
- Television
- Garden
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
Why we love this property
Spa oasis retreat
A full-service spa offers daily treatments in dedicated rooms, including couples spaces. Thai massages and facials await at this riad with a serene garden.
Culinary adventure
Savor free local cuisine breakfast or indulge in restaurant meals. The bar, cafe, private dining options, and chef service elevate culinary journeys.
Luxury riad retreat
Savor champagne service within this elegant riad. Blackout drapes create the perfect ambiance for in-room massages and 24-hour culinary indulgence.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
- Sleeps 2
- 1 King Bed
Comfort Triple Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Family Quadruple Room, Mountain View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
- Mountain view
- Sleeps 4
- 2 Twin Beds and 1 King Bed
Standard Double Room, Mountain View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
- Mountain view
- Sleeps 2
- 1 Queen Bed
Romantic Double Room, Pool View
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
- Sleeps 2
- 1 King Bed
Royal Double Room, Pool View
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Mini-fridge
TV
- Sleeps 2
- 1 King Bed
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About the area
41 Derb Bel Mouaz, Talaa Kabira, Medina de Fez, Fes, Fès-Meknès, 30000
About this property
Palais Shazam & Spa
Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.
At a glance
Property amenities
Room amenities
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room.
The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision.
Frequently asked questions
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Palais Shazam & Spa Reviews
Very good
8.8
Cleanliness
9.0
Amenities
9.4
Staff & service
8.4
Eco-friendliness
8.4
Property conditions & facilities
8/10 Very good
Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals.
Fabrice
Fabrice, 4-night trip
8/10 Very good
The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour.
WEI
WEI, 1-night trip
10/10 Exceptional
Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes.
Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap.
Zakia
Zakia, 4-night trip
6/10 Good
The rooms we booked encountered water pipe issues and we needed to go to another Riad for the 3-day stay. In return, Palais Shazam Riad offered us free massage for each guest. But the condition for the hotel we finally stayed was a bit behind my expectations and needed some improvement and renovation.
CHIYING Carol
CHIYING Carol, 1-night trip
10/10 Exceptional
Wonderful place... not so much hotels.com
The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay.
Ginna
Ginna, 7-night trip
10/10 Exceptional
Séjour fantastique, merci Hassan!
Elliot
Elliot, 7-night trip
8/10 Very good
The property overlooked my booking and put me in another riad which had no tv, no restaurant and looked run down. They moved me back to the hotel the next day and were nice enough to throw in a free dinner and a massage.
Amuthavalli Shanthi
Amuthavalli Shanthi, 2-night trip
2/10 Poor
Réclamation
Notre expérience est très décevante.
Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée!
Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée.
Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %)
Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace)
Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer.
De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes.
Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu.
Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part.
ALEX
ALEX, 7-night trip
8/10 Very good
Divino
El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo.
Maria
Maria, 3-night trip
8/10 Very good
Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite.
Super expérience pour le Hammam du Palais Shazam!!!!
philippe
philippe, 2-night trip
10/10 Exceptional
Palais Shazam exceptionnel
Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation
nelly
nelly, 3-night trip
6/10 Good
Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes
lidia
lidia, 1-night trip
8/10 Very good
Séjour en famille à Fès
Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux.
Il manque au riad un petit raffraichissement.
Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage.
Adrien
Adrien, 4-night trip
10/10 Exceptional
Un petit coin de paradis
Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité.
Calme un vraie havre de paix on a adoré.
elise
elise, 2-night trip
8/10 Very good
Meonet
Meonet, 1-night trip
2/10 Poor
ahmad
ahmad, 2-night trip
10/10 Exceptional
Bien être, confort et sérénité.
Djamila
Djamila, 5-night trip
10/10 Exceptional
Osama
Osama, 1-night trip
10/10 Exceptional
Jean-Louis
Jean-Louis, 1-night trip