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Hotel & Spa El Castell de Ciutat

4.0 star property
Mountain hotel in La Seu d'Urgell with 2 restaurants and spa

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Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Interior
Indoor pool, outdoor pool
Junior Suite, Mountain View
Front of property
Perched atop a hill overlooking the valley, Hotel & Spa El Castell de Ciutat is an oasis of relaxation. With two on-site restaurants serving local cuisine, a poolside bar, and WELLNESS & SPA EL CASTELL offering rejuvenating treatments like body scrubs and Ayurvedic therapies.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Bar
  • Pool
  • Pet-friendly
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Hot tub

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CA $249
CA $278 total
includes taxes & fees
Mar 25 - Mar 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Royal Suite, Mountain View

Royal Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
Front of property - evening/night

Parador de la Seu d'Urgell

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 171 reviews
The price is CA $113
CA $128 total
includes taxes & fees
Apr 21 - Apr 22
Parador de la Seu d'Urgell
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About the area

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

What's nearby

  • Torre Solsona - 6 min walk - 0.5 km
  • La Seu d'Urgell Cathedral - 19 min walk - 1.6 km
  • Diocesan Museum of Urgell - 20 min walk - 1.7 km
  • Aravell Golf - 8 min drive - 5.1 km
  • Naturlandia - 25 min drive - 23.8 km

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive
  • Gerona (GRO-Costa Brava) - 145 min drive
  • Barcelona El Prat Airport (BCN) - 147 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Adjacent to a golf course, Hotel & Spa El Castell de Ciutat is a great choice for a stay in La Seu d'Urgell. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Restaurante Tapies, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an indoor pool, an outdoor pool, and a poolside bar.

Languages

Catalan, English, French, German, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 38 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free secured, covered onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite carport and garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Archery
  • Pro golf lessons
  • Hot springs
  • Private winery tours
  • Winery release events
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Winery tours nearby

Working away

  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Golf cart on site
  • Golf clubs on site
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Golf clubhouse on site
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 24-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.

Dining

Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.
Restaurante Katia - This bistro specializes in local cuisine. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 25.0 per day
  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HL-000475

Also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Does Hotel & Spa El Castell de Ciutat offer free cancellation for a full refund?

Yes, Hotel & Spa El Castell de Ciutat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel & Spa El Castell de Ciutat?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel & Spa El Castell de Ciutat?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at Hotel & Spa El Castell de Ciutat?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel & Spa El Castell de Ciutat?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel & Spa El Castell de Ciutat and nearby?

Have fun with onsite activities like archery and cycling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel & Spa El Castell de Ciutat also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel & Spa El Castell de Ciutat?

Yes, there are 2 onsite restaurants, featuring local cuisine.

What's the area around Hotel & Spa El Castell de Ciutat like?

Hotel & Spa El Castell de Ciutat is a short 19-minute walk from La Seu d'Urgell Cathedral and 20 minutes' walk from Diocesan Museum of Urgell.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Deborah, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great spot
Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Joanne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Catherine, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Steven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
gemma, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Short stay
It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
zbigniew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miri, 1-night trip
Verified Expedia guest review

2/10 Poor

Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Jorge, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

expedia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aviv, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

We started our trip to Spain at El Castell de Ciutat. After a beautiful drive through the countryside, after landing in BCN, we were greeted by gracious staff, at the gorgeous hotel. We were jet lagged, but the hotel staff helped us orient to our new location with helpful advice and wonderful service. We had lunch in the hotel's restaurant, and were NOT disappointed. Delicious! Over the next three days we enjoyed the views, the food, the pool, and the surrounding towns. When we moved on to our next hotel, we couldn't help but be disappointed by comparison to El Castell de Ciutat! HIGHLY RECOMMEND!
Kathryn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.
2-night trip
Verified Travelocity guest review

10/10 Exceptional

Beautiful stay !
An absolutely beautiful hotel in a gorgeous position. Our only complaint was the uncomfortably hot bedroom. The staff were aware of the problem , and the manager personally apologised to every guest, what a lovely gesture ! We will definitely return.
Verified Hotels.com guest review

2/10 Poor

Needs renovation
The hotel is very old and needs badly a renovation. I would never come back, it was not what I was expecting. The staff at the reception were very kind. It's close to airport and there is nothing to do around that area of the city.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
My stay here was a delight. All the staff we met were, without exception excellent. The rooms are very traditional in style but due to the location, it works well. The view from our bedroom was stunning. The hotel has everything that you need and as its small, it feels quiet and relaxing. The food is very good quality and not overly priced. Little touches everyday in the room such as home made biscuits and a decanter of port on our arrival made it extra special. The spa is good and has all the services you would expect. Overall, an excellent hotel that I would highly recommend.
Verified Hotels.com guest review

10/10 Exceptional

Great location with stunning view
Very relaxing, with good food in the restaurants, superb outdoor pool.
Verified Expedia guest review

10/10 Exceptional

Excellent
It has been my fourth time, and it was great. It needs a little of maintenance in the jacussi wood arounds as well as the main pool.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Great stay. Pretty scenery.
Verified Hotels.com guest review