4/10 Fair
4 Jan 2025
First room was dirty and lacked amenities. Bedroom air conditioner leaked and upon a two-hour leave, returned to bed being soaked and floor with significant water pools on the tile floor.
When asked to move, there was a great hesitation to switch. When received second room, the amenities were appropriate and air conditioners didn't leak.
I feel as though I was being taken advantage (sub-par room) of upon my arrival, and only when there was a significant problems did the hotel allocate appropriate accommodations.
Lesley
Lesley, 3-night family trip
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