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Tunnel Urban Retreat

Family-friendly hotel with outdoor pool, near Old Market Area

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Sun, Jan 4
Sat, Jan 10
January 2026
February 2026
Nestled close to the historic Angkor Wat, Tunnel Urban Retreat offers a tranquil oasis with a lush garden, outdoor pool, and rejuvenating spa. Unwind at the coffee shop or bar while exploring nearby attractions like Pub Street and Angkor Night Market.
VIP Access
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace

Room options

Showing 3 of 3 rooms
One Bedroom | Bathroom
One Bedroom
One Bedroom
One Bedroom

Double Room with Garden View

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
Two-Bedroom | Bathroom
Two-Bedroom
Two-Bedroom
Two-Bedroom

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
Three-Bedroom Villa | Bathroom
Three-Bedroom Villa | Living area
Three-Bedroom Villa
Three-Bedroom Villa

Three-Bedroom Villa

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2024
Blackout drapes/curtains
3 bedrooms
  • 50 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • Old Market Area - 9 min walk - 0.8 km
  • Angkor Night Market - 9 min walk - 0.8 km
  • Pub Street - 10 min walk - 0.9 km
  • Siem Reap Art Center Night Market - 10 min walk - 0.9 km
  • Siem Reap Royal Residence - 3 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aroma Coffee Shop - ‬8 min walk
  • ‪The Harbour - ‬4 min walk
  • ‪Best mom - ‬6 min walk
  • ‪Angkor Hand-Pulled Noodles & Dumplings - ‬7 min walk
  • ‪Taj Mahal - ‬6 min walk

About this property

Tunnel Urban Retreat

At Tunnel Urban Retreat, you'll be within a 10-minute drive of Angkor Wat and Pub Street. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.

At a glance

Hotel size

    • 19 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 6:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Bicycle tour information
  • Cooking classes
  • Bicycle rentals nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser

Accessibility

  • No elevator (single level property)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs USD 25 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Mobile payment options include: Alipay.
Cashless transactions are available.

Also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat offer free cancellation for a full refund?

Yes, Tunnel Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tunnel Urban Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Tunnel Urban Retreat?

Yes, cats and dogs stay free, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Tunnel Urban Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Tunnel Urban Retreat?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Tunnel Urban Retreat and nearby?

Have fun with nearby activities like cycling, horseback riding, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Tunnel Urban Retreat?

Yes, there's an onsite restaurant.

What's the area around Tunnel Urban Retreat like?

Tunnel Urban Retreat is a short 10-minute walk from Pub Street and 9 minutes' walk from Angkor Night Market.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Tunnel Urban Retreat Reviews

9.6

Exceptional

9.4

Cleanliness

10

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The pool was very inviting and accommodating, providing a great time for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

8/10 Very good

Very nice staff
ian, 4-night trip

6/10 Good

Out of town residence so quiet and peaceful ..
ian, 7-night trip

10/10 Exceptional

Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Jasmine, 1-night trip

10/10 Exceptional

Amazing experience, good food, friendly and nice staff. Very accomodating
April, 4-night trip

10/10 Exceptional

Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Claude, 5-night trip

10/10 Exceptional

I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Claude, 2-night trip

10/10 Exceptional

Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Morgan, 2-night trip

10/10 Exceptional

Unique room design, compact room, environment-friendly. Pool is very inviting
Lilly, 1-night trip

10/10 Exceptional

Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Samantha, 1-night trip

10/10 Exceptional

We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Hudson, 2-night trip

10/10 Exceptional

Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Oliver, 4-night trip

10/10 Exceptional

scott, 6-night trip

10/10 Exceptional

Caroline, 3-night trip

8/10 Very good

Michael, 4-night trip

10/10 Exceptional

Jorge, 1-night trip