Verified
4/10 Fair
Apr 2, 2026
My stay was plagued by significant maintenance and cleanliness issues. The first room I was assigned was in poor condition: the cabinets were broken, and despite having a kitchen area, there were no utensils provided at all. Most disappointing was the lack of cleanliness throughout the space.
After complaining, I was moved to a second room, but the experience didn't improve. This room was also not properly cleaned and, once again, lacked basic kitchen utensils. It is frustrating to be moved from one sub-par room to another with the exact same issues
Kim Ngan
Kim Ngan, 12-night trip
















