10/10 Exceptional
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Lyubov
Lyubov, 5-night trip
Mercure Ponta Delgada Azores
Hotel with outdoor pool, near Ponta Delgada City Gates
Mercure Ponta Delgada Azores puts you just a 5-minute drive from Ponta Delgada Harbour. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.
Exceptional
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool and outdoor pool
- Steam room
- Children's pool
- Coffee shop/cafe
- Spa services
- Massage/treatment rooms
- Babysitting
- Meeting rooms
- 24-hour front desk
- Air conditioning
Feel at home (6)
- Babysitting (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Daily housekeeping
- Coffee/tea maker
- Blackout drapes/curtains
CA $196
CA $211 total
includes taxes & fees
Jan 23 - Jan 24, 2026
Room options
Check availability for these dates
Showing 8 of 8 rooms
Classic Double Room (without Balcony)
Exceptional
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
- 24 sq m
- Sleeps 2
- 1 King Bed
Family Room (Superior)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
- 31 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Superior Room
Exceptional
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
- 27 sq m
- Sleeps 2
- 2 Twin Beds OR 1 King Bed
Classic Double Room
Wonderful
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
- 22 sq m
- Sleeps 2
- 2 Twin Beds OR 1 King Bed
Privilege, Double Room
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
- 22 sq m
- Sleeps 2
- 1 King Bed
Double Room (Privilege Luxe)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
- 27 sq m
- Sleeps 2
- 1 King Bed
Suite, 1 Double Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
- Sleeps 3
- 1 Double Bed
Superior Room, 1 Queen Bed, Accessible
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
- Sleeps 2
- 1 Queen Bed
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About the area
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
About this property
Mercure Ponta Delgada Azores
Mercure Ponta Delgada Azores puts you just a 5-minute drive from Ponta Delgada Harbour. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body scrubs, or body treatments. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Frequently asked questions
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Mercure Ponta Delgada Azores Reviews
Exceptional
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
9.6
Eco-friendliness
9.8
Property conditions & facilities
What guests liked
- Breakfast offered a good variety of options and was a delightful experience. (7 reviews)
- The pool area was beautiful, gorgeous, and perfect, offering a unique and relaxing experience. (5 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Great hotel and location
Incredible stay and location. Definitely recommend. Staff was super kind.
Verified traveller
3-night trip
10/10 Exceptional
New property, centrally located with friendly helpful staff.
Iris
Iris, 1-night trip
10/10 Exceptional
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Elisangela
Elisangela, 4-night trip
10/10 Exceptional
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Nargiza
Nargiza, 4-night trip
10/10 Exceptional
One of nicest hotels that i stayed.
Originally I booked room with out terrace, but without any problem i was given room with terrace looking over pool area.
Food is excellent, breakfast was delightful, great choice of hot and cold food.
Restaurant is serving lunch and dinner and choice is good.
Rooms are good size with nice bathroom.
Overall hotel is in excellent condition,5 minutes from harbour and lot of restaurants in walking distances.
Only little thing is there is not enough parking spaces it first come first served.
Orhideja
Orhideja, 7-night trip
10/10 Exceptional
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
George
George, 7-night trip
10/10 Exceptional
I recently stayed at this hotel and overall had a very pleasant experience. The location is convenient, making it easy to reach nearby attractions, restaurants, and shops. The rooms are comfortable, well-kept, and equipped with everything needed for a relaxing stay.
The staff were welcoming, attentive, and always ready to help with any requests. Check-in and check-out were smooth and efficient. The hotel facilities, including the lobby and dining areas, were clean and well maintained.
Breakfast offered a good variety of options, and the overall atmosphere of the hotel was calm and inviting. It is a great choice both for short stays and longer visits.
I would recommend this hotel to anyone looking for comfort, good service, and a convenient location.
Alina
Alina, 1-night trip
10/10 Exceptional
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street.
Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Erin
Erin, 5-night trip
8/10 Very good
New property that is modern and in a perfect area. I think it could use a few improvements on the basics that hotels should provide. No condiitoner, no body gel, no lotion, needs bath mats or something else so bathroom isn’t a concrete block. Other than that the relaxation of the pool is incredible and unique for the area. No gym which was shocking given other spa areas. Clean and new and has great potential. Friendliest staff!
Eve
Eve, 1-night trip
10/10 Exceptional
Hotel is great, wonderfully renovated and
CHRISTIAN
CHRISTIAN, 6-night trip
10/10 Exceptional
Really good breakfast
Patricia
Patricia, 3-night trip
10/10 Exceptional
Amazing staff!
Islah
Islah, 4-night trip
10/10 Exceptional
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Carolyn
Carolyn, 3-night trip
10/10 Exceptional
Elegant comfort
This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
John
John, 3-night trip
8/10 Very good
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Helen
Helen, 7-night trip
10/10 Exceptional
Very nice
sam
sam, 6-night trip
10/10 Exceptional
Very welcoming and modern property. One of our favourites..
Nelson
Nelson, 1-night trip
10/10 Exceptional
Alles tip top
Christine
Christine, 1-night trip
8/10 Very good
Zimmer war schön gross und toller Balkon
Christine
Christine, 2-night trip
10/10 Exceptional
Veldig flott hotell. Spesiell takk til de ansatte som var utrolig hyggelige og hjelpsomme. Om jeg skal tilbake til Ponta Delgada skal jeg bo på dette hotellet igjen.
Raymond
Raymond, 1-night trip
6/10 Good
Helt ok hotell. 3.5/5. Men med prisnivån hade man förväntat sig lite mer. Bra läge om man vill vara nära stan. Parkering fanns gratis inom ca 5-10min promenad. Ingen problem att få plats på eftermiddagar.
Frukost var lite tråkig. Ok men inte mer. Fanns standardsakerna.
Rummen ganska små men nya och rena. Fanns enbart kombinerad schampo/duschtvål och ingen conditioner i duschen.
Vilken våning man får rum påverkar nog upplevelsen stort med. På våning 1 hade man haft poolen just utanför balkongen vilket kanske inte skulle vara så trevligt.
Poolområdet var ok men inte så mycket grönska. Sedan dånande AC och fläktar från grannhusen.
Men slutgiltigt. Ok hotell för någon dag om man vill bo i stan men för längre vistelse är det nog trevligare med något annat. En dag vid poolen skulle inte locka här. Priset gör också att man förväntat sig mer, hade varit rimligare om det låg kanske 30% lägre.
Fredrik
Fredrik, 7-night trip
10/10 Exceptional
Tudo ótimo !
beatriz
beatriz, 2-night trip
10/10 Exceptional
Amazing Place tò live Ponta Delgada
Francesco
Francesco, 3-night trip
10/10 Exceptional
Hotel impeccable. On ne pouvait pas demander mieux
Frédéric
Frédéric, 1-night trip