10/10 Exceptional
I wanted to share a unique and uncommon help by Nia and the rest of the staff. She went far above and beyond to help me.
Upon arrival to the property, Expedia had not informed them of the booking. They were sold out and had no room. Nia made calls immediately to the nearby properties, secured a room, called for a taxi AND paid for it!! What service. I was totally blown away. Her service raises the bar for everyone in hospitality.
Douglas
Douglas, 2-night trip