2/10 Poor
8 Mar 2025
Bed Bugs everywhere!!!!
I had an incredibly disappointing stay at Astrotel Cebu. Unfortunately, I discovered bed bugs in two different rooms, which was not only disturbing but also concerning for my health. Additionally, the shower had a serious drainage issue.
After reporting these issues, I was assured by the Hotel that I would receive a refund from Hotels.com/Expedia. However, it’s been a long time, and despite multiple inquiries from Hotels.com/Expedia, Astrotel Cebu has completely ignored all attempts to resolve the matter.
This complete lack of response is beyond frustrating. I strongly advise others to avoid this hotel.
Simon
Simon, 1-night trip
Verified Hotels.com guest review