10/10 Exceptional
Kwame
Jun 3, 2026I spent four nights with my family at the Premier Hotel. The staff were so helpful, lively people and were ready to assist. Breakfast was great; my kids loved it.
Premier Inn Hamburg City Alster
Hamburg hotel with restaurant and bar/lounge
Choose dates to view prices
Premier Inn Hamburg City Alster puts you within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Elbe Philharmonic Hall and Hamburg Messe and Congress are within a short drive. Public transportation is just a short walk: Wartenau U-Bahn is 3 minutes and Lubecker Street U-Bahn is 6 minutes.
8.0
Very good
Popular amenities
- Parking available
- Free WiFi
- Bar
- 24/7 front desk
- Non-smoking
Main amenities (7)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Self parking
- Coffee shop/cafe
- 24-hour front desk
- Luggage storage
Feel at home (4)
- Daily housekeeping
- Elevator
- Self parking (surcharge)
- Soundproofed rooms
CA $90
CA $112 total
includes taxes & fees
Oct 25 - Oct 26
Room options
Check availability for these dates
Showing 8 of 8 rooms
Standard Double Room
8.2Very good
12 reviews
- 19 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
- Free wired internet
Standard Triple Room
8.6Excellent
11 reviews
- 20 sq m
- 1 bedroom
- Sleeps 3
- 1 Twin Sofa Bed and 1 Double Bed
- Free wired internet
Standard Twin Room
8.2Very good
16 reviews
- 20 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free wired internet
Superior Double Room
7.2Good
5 reviews
- 21 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
- Free wired internet
Standard Quadruple Room
8.0Very good
3 reviews
- 22 sq m
- 1 bedroom
- Sleeps 4
- 2 Twin Sofa Beds and 1 Double Bed
- Free wired internet
Single Room
- Sleeps 1
- 1 Twin Bed
- Free wired internet
DOUBLE SUPERIOR WITH DOUBLE BED
- Sleeps 4
- Free wired internet
DOUBLE Accessible
- Sleeps 4
- Free wired internet
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About the area
Lübecker Straße 109, Hamburg, 22087
What's nearby
- St. Gertrud Kirche - 9 min walk - 0.8 km
- Alster-Schwimmhalle - 12 min walk - 1.0 km
- Mundsburg Center - 13 min walk - 1.1 km
- Alster Lakes - 16 min walk - 1.4 km
- Hamburger Kunsthalle - 8 min drive - 2.7 km
Getting around
- Hamburg Airport (HAM) - 30 min drive
- Hamburg Finkenwerder Airport (XFW) - 46 min drive
- Lübeck (LBC) - 62 min drive
- Hasselbrook Station - 24 min walk
- Hamburg Central Station - 26 min walk
- Hamburg (ZMB-Hamburg Central Train Station) - 27 min walk
- Wartenau U-Bahn - 3 min walk
- Lubecker Street U-Bahn - 6 min walk
- Landwehr S-Bahn - 6 min walk
Restaurants
- Mit Herz und Zucker - 4 min walk
- Schweinske Hohenfelde - 2 min walk
- Elisa - Konditorei und Café - 7 min walk
- La Serenissima - 9 min walk
- La Piazzetta - 8 min walk
About this property
Premier Inn Hamburg City Alster
- Premier Inn Hamburg City Alster puts you within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Elbe Philharmonic Hall and Hamburg Messe and Congress are within a short drive. Public transportation is just a short walk: Wartenau U-Bahn is 3 minutes and Lubecker Street U-Bahn is 6 minutes.
At a glance
Hotel size
- 179 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
- Minimum check-in age: 16
- Check-out time is 12:00 PM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16
Children
- Children aged 15 and younger eat free breakfast
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Covered onsite self parking (EUR 15 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
- Restaurant
- Bar/lounge
- Coffee shop
Services
- 24-hour front desk
- Luggage storage
Accessibility
- Elevator
- Elevator door width (inches): 315
- Wheelchair-accessible path to elevator
Room amenities
Sleep well
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Soap
- Toilet paper
Stay connected
- Free WiFi and wired internet
More
- Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 4.80 per person, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 17.9 per person
Pets
- Service animals exempt from fees
Parking
- Covered self parking costs EUR 15 per day
Policies
Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Premier Hamburg City Alster
Premier Inn Hamburg City Alster Hotel
Premier Inn Hamburg City Alster Hamburg
Premier Inn Hamburg City Alster Hotel Hamburg
Frequently asked questions
Are pets allowed at Premier Inn Hamburg City Alster?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Premier Inn Hamburg City Alster?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Premier Inn Hamburg City Alster?
Check-in start time: 3:00 PM; Check-in end time: 12:00 AM. Check-out time is 12:00 PM.
Is there an onsite casino at Premier Inn Hamburg City Alster?
No, this hotel doesn't have a casino, but Casino Esplanade (5-min drive) is nearby.
Are there restaurants at or near Premier Inn Hamburg City Alster?
Yes, there's an onsite restaurant.
What's the area around Premier Inn Hamburg City Alster like?
Premier Inn Hamburg City Alster is a short 3-minute walk from Wartenau U-Bahn and 17 minutes' walk from Alster Lakes.
Have a question?
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Premier Inn Hamburg City Alster Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.8
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
What guests liked
- Breakfast was consistently described as excellent, great, and sufficient with a large selection. (19 reviews)
- The hotel is surrounded by a huge number of restaurants and has a convenient location for dining options. (4 reviews)
From real guest reviews summarized by AI.
6/10 Good
Edrees
Aug 1, 2026Good clean hotel with amazing helpful staff but the AC broke and not working the entire time (3 nights!) Rooms very hot and muggy as a result. My room luckily had 2 windows for cool air at night but my parents room had just one and was too hot. Otherwise good value for what we paid.
10/10 Exceptional
Charlotte
Jul 30, 2025Easy check in, wasn’t at the hotel long to review everything but beds comfy
6/10 Good
Nadine
Jul 29, 2025It was a nice stay except for the view and noise from the construction
6/10 Good
Christine
Aug 23, 2026We stayed here as a family of 7 and booked two rooms. We arrived very early after traveling since 3:00 AM. The staff were initially very friendly, allowing us to store our luggage and successfully accommodating our request to have both rooms on the same floor.Unfortunately, check-in at 3:00 PM became quite stressful. Despite having a collection ticket, one of our suitcases went missing from the storage room, causing a temporary panic before a staff member retrieved it from another office with no explanation. Furthermore, the rooms weren't ready on the hotel's system, forcing the front desk staff to physically go and check them before we could finally enter.The biggest issue was the room comfort. The AC was completely broken in the room shared by my dad, brother, and child. Maintenance claimed to fix it while we were out, but when we returned, the room was still stifling hot. I complained a second time, and the staff member verified the windows were shut and promised to return to the room in 10 minutes. He never showed up. We were far too exhausted to keep chasing them and had to sleep in a hot room.On a positive note, the hotel is in a fantastic location near the metro, supermarkets, and restaurants. The breakfast buffet was also incredible and a huge hit with the kids.It is a great hotel for location and food, but the room maintenance, organization, and communication need major improvement.
10/10 Exceptional
Zhijie
Jun 2, 2026Great place. Great experience
8/10 Very good
Hugues
Jul 22, 2026The air conditioning was broken… and some staffs were not helpfull… but the hôtel and some other staff were very good !
10/10 Exceptional
JOHN
Mar 23, 2026All aspecst of my stay were perfect. Thanks
8/10 Very good
Verified traveller
Aug 18, 2025Beds were very comfy and rooms in general were great
10/10 Exceptional
Benjamin Haleem Moro
Dec 24, 2025Really had a nice time. No complaints
10/10 Exceptional
Janet
Aug 21, 2025The staff were very knowledgeable.
6/10 Good
Håvard
Nov 17, 2025Helt ok
6/10 Good
Malcolm
Dec 17, 2025Appears to be set up for overnight stay.as we stayed 4 nights, not enough tea and coffeein room. Had to ask at reception every day and only given 1 nights supply. No food served although hotel has food menus everywhere. Staff helpfull ordering taxis.
10/10 Exceptional
Job
Aug 20, 2025Providing kettle for tea
8/10 Very good
mårten
Jul 17, 2025Convenient
2/10 Poor
Yasmin
Sep 14, 2025The host of the hotel were really rude and you have to pay for everything.
8/10 Very good
michele
Aug 17, 2025Ok
4/10 Fair
Espen
Sep 22, 2025Unfrien
6/10 Good
Jesper
Jul 14, 2025Broken A/C
Overall, nice hotel, but A/C did not work, so we didn't sleep much due to a very hot room
6/10 Good
Wing-Hong Stephen
Jul 19, 2025Shower temperature not working properly. Soap dispenser set too high.
8/10 Very good
HAIFA
Sep 20, 2026Bien dans l’ensemble. Personnel agréable
8/10 Very good
Viveca
Aug 17, 2026Rent och frächt överallt. Stort rum. Fantastisk frukost. Allt var bra förutom att luftkonditioneringen fungerade dåligt. Det gick inte att kyla ner rummet. Det hade varit önskvärt med ett kylskåp.
8/10 Very good
Patrik
Aug 16, 2026Rent o fräscht, trevlig personal, bra parkering i låst garage. Dålig luftkonditionering. Dyr frukost så den prövades ej
6/10 Good
Vadym
Aug 6, 2026Air conditioning
8/10 Very good
Henriette
Aug 5, 2026Fint rent hotel dog mangler man et sted at sidde udenfor